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The official Ford authorized Ford Edge Registry is now live. More here!


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13N02 - Extended Warranty Coverage on Brake Booster

Brake booster vacuum warranty

Best Answer Haz , 21 January 2014 - 09:40 PM

Attached as PDF...

 

Good luck!

 

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211 replies to this topic

#1 OFFLINE   omar302

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Posted 20 January 2014 - 03:48 AM

Can someone provide more details on a "13N01" Field Service Action? Preferably a PDF copy?









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#2 OFFLINE   Haz

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Posted 21 January 2014 - 09:40 PM   Best Answer

Attached as PDF...

 

Good luck!

 

Attached Files


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#3 OFFLINE   omar302

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Posted 21 January 2014 - 10:45 PM

Thanks a lot Haz. Very helpful as always. So now my MKX has extended warranties on the APIM, PTU & Booster! hopefully we'll also get the door lock actuators soon!

 

May I also ask if you have a PDF version of "13M01 - Middle East PTU Extended Warranty"? Member thirdgenlxi already provided me the text content, but a PDF would always be more helpful.



#4 OFFLINE   WWWPerfA_ZN0W

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Posted 21 January 2014 - 10:56 PM

Thanks, Haz!



#5 OFFLINE   2011edgese

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Posted 23 January 2014 - 05:00 PM

How can you tell where the car was build? I got a 2011 edge se.

#6 OFFLINE   WWWPerfA_ZN0W

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Posted 23 January 2014 - 07:14 PM

I believe all Edge's (at least for NA) are built at the Oakville plant in Canada.  Your VIN will give you all the info you need regarding that. 

 

https://www.fleet.fo...ce/vin-decoder/

 

Now, exact date of build, I do not know.  That may be on the door sticker (where they typically note things like gross vehicle weight and tire pressures) or on the online window sticker.



#7 OFFLINE   akirby

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Posted 23 January 2014 - 08:07 PM

If your vehicle is an Edge then it's built in Oakville.



#8 OFFLINE   Haz

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Posted 23 January 2014 - 09:14 PM

A variety of information, including Build Date, can be viewed by entering your vehicle's VIN on this site...

 

https://www.etis.for...eRegSelector.do

 

After you input your VIN and click on Search, your Vehicle Summary page will be displayed.

 

Beneath the Minor Features heading of your Vehicle Summary page, make sure you click on the sentence "There are more minor features for this vehicle..." in order to see the full feature listing for your vehicle.

 

The Vehicle Summary page also lists Outstanding Field Service Actions for your vehicle.

 

Good luck!


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#9 OFFLINE   bce

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Posted 25 January 2014 - 09:43 AM

If you are affected by this issue, you'll also be getting a letter about this extension.  I know because I got mine yesterday.



#10 OFFLINE   2011edgese

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Posted 27 January 2014 - 12:11 AM

2011 edge se. Got the letter. But booster is fine.

#11 OFFLINE   carsick30

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Posted 27 January 2014 - 05:08 PM

got letter. adding to the ever growing list of either current or future problems. unbeleivable. i love how it says the tear may not kill you right away, but i just can't help but picture having to really use the braking power that one time when it's needed only to discover that the problem has been there long enough for me to take out myself and another car on the road. basically, every time i go in for service i might as well have them look at this to make sure.



#12 OFFLINE   ls973800

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Posted 27 January 2014 - 07:17 PM

got letter. adding to the ever growing list of either current or future problems. unbeleivable. i love how it says the tear may not kill you right away, but i just can't help but picture having to really use the braking power that one time when it's needed only to discover that the problem has been there long enough for me to take out myself and another car on the road. basically, every time i go in for service i might as well have them look at this to make sure.

 

The letter gives information of what to watch for if the booster were to develop a tear.  It specifically states you may hear a hissing sound, and or the pedal will feel spongy.  You can have them check it each time you take it in, but you could also see if they can show you how to check it yourself.  That way you could check it how often you want. 

 

No where in the letter can I find that it says the tear may not kill you right away.  I think you are expressing your displeasure with this vehicle for some reason. 



#13 OFFLINE   carsick30

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Posted 27 January 2014 - 07:36 PM

Clearly Im being sarcastic. If you are not sure why Im expressing my displeasure, check my thread under Owner Impressions section. What I mean is that the letter basically says this will not cause immediate break failure, but to keep waiting for the spongy feel or for hissing. I can do that or I can talk to friends who have no issues with their SUVs and dont have to wait for the day when this may or may not happen. I find it frustraing to constantly have to wonder what the next problem may be.

#14 OFFLINE   curlysir

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Posted 29 January 2014 - 08:33 PM

Got the letter this week.  Already suspected something was wrong.  Had noticed last week when I went to start my 2011 Edge that the pedal was hard and went all the way to floor and did not feel right.  Thought the wife might have held her foot on the brake after she parked it last time.  Got the letter and started checking and I am fairly sure mine is failing.  Brake pedal is spongy and goes farther down then it normally does if you push on the pledal.  And lf it sits for very long the pedal is hard when you push on the brake to start it.  Still have brakes but they don't feel right.  Taking it  to the dealer in the morning.  Will report back when I get it back.


Edited by curlysir, 31 January 2014 - 08:41 PM.


#15 OFFLINE   2011edgese

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Posted 29 January 2014 - 08:45 PM

Sounds like a brake master.

#16 OFFLINE   WWWPerfA_ZN0W

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Posted 29 January 2014 - 09:34 PM

Definitely sounds like fluid loss in the system somewhere, either the master cylinder or brake lines.  Have you had the brakes serviced recently?



#17 OFFLINE   2011edgese

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Posted 29 January 2014 - 09:39 PM

Yup. I didn't want to scare the member. But it's fluid loss somewhere. Chances of the master are high. Seeping into the booster. I wonder if he takes it to the dealer for the booster but gets refused because of the leak? I can see the dealer putting that argument. " sir, it's $72,000 dollar to repair. Your master cylinder ate the diaphragm on the booster. Is not covered no more, just covered in bake fluid. "

#18 OFFLINE   curlysir

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Posted 31 January 2014 - 08:39 PM

Probably explained it wrong.  Pedal is hard after is has set for awhile like someone got in it and pushed the brake until all the vacuum is gone, which it is.  As soon it starts it gets a pedal but is spongy and when you push it goes farther then normal not all the way to the floor..  I have a ford ESP so whatever is wrong will only cost me the deductible at worst.  The dealer ordered the booster and will install it on Monday.  I called today and asked him to make sure and check the master cylinder.  



#19 OFFLINE   2011edgese

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Posted 31 January 2014 - 08:44 PM

Good job. Definitely have then look at the Mayer just in case.

#20 OFFLINE   curlysir

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Posted 03 February 2014 - 01:54 PM

Just picked up the Edge, new booster installed, PROBLEM SOLVED. 


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