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Stalling in 2013 Edge w/6 cyl


WestSideBob

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Howdy from Houston. My 2013 Edge has twice died on me while in motion. The vehicle acts as though it has run out of gas, the "service now" sign lights up on the dash and the engine stops. After a wait of no more than 10 seconds, I restart the vehicle. It fires up and runs as though nothing has occurred.

 

Edge is still under warranty and was returned to dealer. Service guy says they could not determine problem via computer read-out or test drive.

 

Both incidents occurred while I was on a low speed street. My fear is that the next time will be on an interstate at 70 MPH with a loaded semi breathing down my rear.

 

Any thoughts ?

Edited by WestSideBob
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Do you have Sync? Does the service guy see the problem when he interrogates the computer? Surely, even if he doesn't see the cause, he should be able to see the shutdown? I was told by my local Ford dealer that multiple computer devices are hand shaking all the time. Those same computers (or one of them anyway) maintain a history so unless it's on a loop, something has to be there? Bottom line, I'd turn into a royal PITA until this is resolved. At the least, have the dealer reflash the PCU. If that doesn't do anything, i.e. it happens again, They should look for an intermittent ground or open in the electrical side. LIke you said, you don't want to wait for a total failure especially with 250,000 lbs and a big grill in your rear view mirror. Be in their face!

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Seeing as the legal weight limit for a semi-tractor in the US is 80,000 lbs, I wouldn't want to see a 250,000 lbs one behind me, regardless of engine problems or not!

 

Regarding the engine cut out, it could be electrical (loose ground, loose connection at the fuse box, etc) or mechanical (fuel pump shutting off, etc). Kind of hard to believe it didn't set any codes, but I've read similar on other forums. One of the causes was a loose fuse box connection ( wasn't a Ford), but it also didn't leave any codes.

 

Ford does have a device you can plug into your car to record what is going on. It is usually used in cases where they is a problem, but nothing shows up when in for service. Might want to ask your dealer about that option. How many miles on the car and which engine?

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  • 2 weeks later...

I actually had a similar thing happen to me in my 2013 Edge while driving up a steep hill. About half way up I had to press the brakes, and after I went to push the gas again the "low engine oil" indicator flashed on and it shut the vehicle off. I also lost the ability to steer but luckily I was able to coast backwards down the hill with the brakes. It started right back up and hasn't happened since, and I checked the oil later that day and it was still full. I didn't get to bring it in that day but I plan on stopping in this week to see if they can pull the code to troubleshoot. Definitely not what you want to happen while driving. Luckily, it was in a nearby residential area when it happened.

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Back with some updates. The vehicle died on me 4 times. First three times in service, they checked whatever is checked with the "umbilical cord". Nothing showed up so they test drove it for a while and could not replicate the behavior. When I called the service writer to alert them the vehicle was coming back again, I asked what we were going to do differently this time. I also requested a meeting with the service manager and told them I'd be looking up contact info on Ford's Regional Svc Rep.

 

Service Mgr met with me and after I went through the chronology of events, he says "sounds like the throttle body to me". The writer couldn't tell him whether the techs had checked the TB. One day later, the Svc Mgr calls to tell me the body was replaced and the car was ready to go home. Couldn't explain why the TB hadn't been checked previously, but said he used this visit as a "training moment" for the staff. Sounds good to me.

 

Side benefit ... my MPG prior to the last service call had been running 18.5 - 19.5. It's now up to 20.5 while driving under same circumstances. Another benefit, but I wish I would have known to request service sooner !!

 

Thanks to y'all for shoing concern and offering advice. That's exactly how a forum like this is designed to operate. Thanks again from The WestSide !

 

Do you have Sync? Does the service guy see the problem when he interrogates the computer? Surely, even if he doesn't see the cause, he should be able to see the shutdown? I was told by my local Ford dealer that multiple computer devices are hand shaking all the time. Those same computers (or one of them anyway) maintain a history so unless it's on a loop, something has to be there? Bottom line, I'd turn into a royal PITA until this is resolved. At the least, have the dealer reflash the PCU. If that doesn't do anything, i.e. it happens again, They should look for an intermittent ground or open in the electrical side. LIke you said, you don't want to wait for a total failure especially with 250,000 lbs and a big grill in your rear view mirror. Be in their face!

 

yes to SYNC, and assume it was used during the electronic service. They told me the car didn't "throw a hard code" so there was no evidence in memory of the cause of failure.

 

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Seeing as the legal weight limit for a semi-tractor in the US is 80,000 lbs, I wouldn't want to see a 250,000 lbs one behind me, regardless of engine problems or not!

 

Regarding the engine cut out, it could be electrical (loose ground, loose connection at the fuse box, etc) or mechanical (fuel pump shutting off, etc). Kind of hard to believe it didn't set any codes, but I've read similar on other forums. One of the causes was a loose fuse box connection ( wasn't a Ford), but it also didn't leave any codes.

 

Ford does have a device you can plug into your car to record what is going on. It is usually used in cases where they is a problem, but nothing shows up when in for service. Might want to ask your dealer about that option. How many miles on the car and which engine?

 

standard 6 cyl engine, 32,800 miles ... svc mgr did say they had a "flight recorder" they would leave in car if the last visit did not fix the problem. Since they replaced the TB, I didn't need it.

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Back with some updates. The vehicle died on me 4 times. First three times in service, they checked whatever is checked with the "umbilical cord". Nothing showed up so they test drove it for a while and could not replicate the behavior. When I called the service writer to alert them the vehicle was coming back again, I asked what we were going to do differently this time. I also requested a meeting with the service manager and told them I'd be looking up contact info on Ford's Regional Svc Rep.



Service Mgr met with me and after I went through the chronology of events, he says "sounds like the throttle body to me". The writer couldn't tell him whether the techs had checked the TB. One day later, the Svc Mgr calls to tell me the body was replaced and the car was ready to go home. Couldn't explain why the TB hadn't been checked previously, but said he used this visit as a "training moment" for the staff. Sounds good to me.



Side benefit ... my MPG prior to the last service call had been running 18.5 - 19.5. It's now up to 20.5 while driving under same circumstances. Another benefit, but I wish I would have known to request service sooner !!



Thanks to y'all for showing concern and offering advice. That's exactly how a forum like this is designed to operate. Thanks again from The WestSide !


Edited by WestSideBob
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  • 2 years later...

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