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FORD YOU BETTER PAY ATTENTION TO THIS!


sanche

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Hello Ford and FORD ENGINEERING this includes Lincoln too.

 

Pay attention to what owners are saying about this DOOR AJAR SWITCH problem, its a big one!!

 

Do something about it. It is a safety issue, doors don't lock, air bag may not deploy, alarm is disabled, also will kill your battery if you are not aware...This is happening on cars one or two years old.

 

Look at this link:

 

http://www.aboutauto...ectrical System

 

How much more criticism do you need before acting on this?? It's been a problem on the EDGE/MKX since inception.

 

The EDGE/MKX is a very nice vehicle, but this problem is a real headache and would not buy another.

 

At least offer a rebate on the cost of the device at minimum.

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Why is this in the 2015 forum?

 

Is this a known issue on the 2015?

Hello,

 

Here are the reasons I posted here:

 

1. Regardless of customer complaints through the past several years, Ford continues to use this latch design. Hopefully, someone in corporate will take notice and finally do something about it. This is a safety hazard and should not be used on new product.

I'm reasonably sure Ford people look at and are aware of this forum.

 

2. Many of us Edge owners are frustrated and want to advise potential buyers to be aware of this problem history and repeated use of this design. This system is also used on other ford cars and trucks.

 

3. If someone decides to purchase, they better consider buying extended warranty b/c most of the time the sensor fails just after the factory warranty expires. It is expensive to fix.

 

This was also posted in the electrical section of this forum.

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I haven't driven a car yet that SOMETHING electrical didn't break shortly after the 36,000 mile mark... And they're all expensive to fix. It sucks, but there's a reason the warranty is only for 36,000 miles. Statistically it is no longer economically viable to repair the increasing number of failures under warranty. This sounds like a serious issue. And yes it should be fixed, but $500 is not too bad if that includes labor. My throttle body position sensor failed at 34,000 miles after 3.5 years. It was not covered under warrranty and it cost $800 to fix including labor. The throttle body has an integrated sensor so it all had to be replaced. The fix included removing two bolts and disconnecting an electrical harness. The fix was super easy, but it was the dead of winter and it broke in the middle of the week and I had to get to work the next day. So I had to pay nearly $300 in labor. It sucks, but this crap happens.

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When a door cannot close properly I would think it is a safety issue and should be corrected imediately. Mine happened with just over 36k mi. Luckily I had the extended warranty and cost was $100 deductable. But as I learned later, this is a design issue and not an isolated incident. When this happens, you have to get it repaired right away. To me, that's how I know its a safety issue.

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Even if it is I'm not concerned as it looks to only happen on higher mileage cars and mine is only a 2 year lease. Problem solved.

Not necessarily high mileage or many years.

It becomes a headache because it's an intermittent problem. Dome lights stay on, can't lock doors, and alarm is disabled.

Very embarrassed to have to slam the door 5-6 times to turnoff lights and protect battery.

 

Leasing gets you off the hook as far as repair $$$, but you will be inconvenienced on the street and at the dealer.

 

My post is more of a notice to owners....

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Same question: Is this mechanism used on 2015 model year Edge vehicles?

 

Too early to tell, only Ford and svc knows.

Just want to caution potential buyers that this problem has been around a long time and Ford, in previous years continues to use this design and does not offer a recall or any incentive to correct this safety issue.....

 

Consider extended warranty if you intend to own.

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According to Fordparts.com, yes. But the 2015 is on an entirely different platform (CD4) so that doesn't really make sense.

Would you bet your life on that? I mean in an accident, the airbags may not deploy!

The edge is not the only Ford product this design is used on.

 

In this forum, someone took the module apart and all these safety systems (door locks, security) depend on a flimsy little micro-switch the Ford has selected...

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I haven't driven a car yet that SOMETHING electrical didn't break shortly after the 36,000 mile mark... And they're all expensive to fix. It sucks, but there's a reason the warranty is only for 36,000 miles. Statistically it is no longer economically viable to repair the increasing number of failures under warranty. This sounds like a serious issue. And yes it should be fixed, but $500 is not too bad if that includes labor. My throttle body position sensor failed at 34,000 miles after 3.5 years. It was not covered under warrranty and it cost $800 to fix including labor. The throttle body has an integrated sensor so it all had to be replaced. The fix included removing two bolts and disconnecting an electrical harness. The fix was super easy, but it was the dead of winter and it broke in the middle of the week and I had to get to work the next day. So I had to pay nearly $300 in labor. It sucks, but this crap happens.

Yes, I agree, it sucks.

I honestly want to by American, but this is a very common and biggest issue w/ this car. Is been going on for years with cars 36-60K miles.

The company ignores what owners are complaining about, but will be glad to charge you $500 - $600 to fix.

 

I personally replaced the latch device in my drivers door. Man what a mess of a design it is to service. They try to combine 3 separate systems onto one door plate......Ahhh. The whole inside has to be removed. What happened to the simple plunger switch that other makes use?

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Would you bet your life on that? I mean in an accident, the airbags may not deploy!

The edge is not the only Ford product this design is used on.

 

No - I would go get the darn thing replaced or repair it myself. Why would you keep driving it if you really believe it's a huge safety issue?

 

I absolutely think Ford should extend the warranty. However, you can easily get it fixed now either under warranty or by paying out of pocket. It's purely a financial issue because people don't want to pay out of pocket if they're out of warranty.

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No - I would go get the darn thing replaced or repair it myself. Why would you keep driving it if you really believe it's a huge safety issue?

I did.....fix it.

Not all of us have the skill or time to waste on something that should have been corrected long ago.....by Ford.

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I did.....fix it.

Not all of us have the skill or time to waste on something that should have been corrected long ago.....by Ford.

 

I'm not arguing whether Ford should cover it under warranty - I think they should. All I'm saying is it's easy to get it fixed one way or the other so you're not being forced to keep driving it.

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This issue has been ongoing for more then 10 years with Ford vehicles. My 2004 Taurus had both front door switches go bad and I went through a few cans of lube before I finally sold it. I would think most companies would address the problem rather then just ignore it all these years. Maybe they preordered 15 years worth of door latches they need to use up!!!!! :)

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