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All American Ford Hackensack - Good Experience


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Bought an Edge Sport from this dealership. Very good experience overall. They are a Costco and Truecar dealership which originally led me to them from Long Island.

 

I was originally quoted a very low price but on the wrong vehicle. Same options different color. Asked for the color I wanted and it was thousands more. Seemed very odd and shady and could not get me an answer at first. But the Sales Manager called and told me that the first quote was mistakenly based upon 2015 price. When I looked at the original quote they gave me it was the correct 2016 VIN but they had it identified as 2015. This all made complete sense to me and they even lowered the price several hundred under their normal internet price to make up for the mistake. Ended up coming in well under the listed invoice.

 

The experience at the dealership was very positive. Everyone was quite helpful. No hard sell on any extras. They suggested that I may want to consider tire protection because of the low profile 21" wheels. Considered it but did not buy.

 

Love the vehicle and could not be happier. I would definitely shop there again.

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