beemerpepper Posted July 25, 2016 Report Share Posted July 25, 2016 When I parked and turned my Edge off I could not open door locks. The battery was dead and there was no way to open the doors from the inside. Myself and a 13 year old were locked in and it was 100 degrees. The fire department and sheriff were called by my roadside assistance. The deputy taped everything and could not believe it either that there was no way to open the doors manually. We were able to pass the key to the outside after the door was pulled open an inch and they could not open either front door with the key. When Ford was called they said it was impossible! The deputy said they can view his tape because he filmed the entire incident and was ready to break my window since we had been locked in almost an hour. Luckily jumper cables were attached and enough power was supplied to unlock the driver's door. The Edge was towed to Ford and the battery needs to be replaced and they have told me that this occurred because the gear shift is causing the battery to drain and i need to spend over $600 to have a new shift put in. I need to know if anyone has ever heard of this situation. I feel like I had a "near death" experience...had I not had a phone..... Quote Link to comment Share on other sites More sharing options...
akirby Posted July 25, 2016 Report Share Posted July 25, 2016 All you had to do was pull on the inside door handle and it would have opened. Doesn't matter whether the doors are locked or not. The shifter problem is well known. Quote Link to comment Share on other sites More sharing options...
beemerpepper Posted July 25, 2016 Author Report Share Posted July 25, 2016 All you had to do was pull on the inside door handle and it would have opened. Doesn't matter whether the doors are locked or not. The shifter problem is well known. Of course I tried that first! After I put my car in park and turn it off I always pull the handle to open the door, that's the way it is suppose to work since they auto lock when you start driving. Pulling the handle did not work this time and yes it's on tape because it does sound unbelievable...........hmmmm a problem Ford owners should be aware of. Quote Link to comment Share on other sites More sharing options...
akirby Posted July 25, 2016 Report Share Posted July 25, 2016 You should pull the battery cable and see if you can reproduce that type of failure. Quote Link to comment Share on other sites More sharing options...
Waldo Posted July 25, 2016 Report Share Posted July 25, 2016 The door handles and the lock rods are mechanical devices, there is no way that all 4 could fail simultaneously. Even if you removed the battery completely from the car, you could still open the doors. Quote Link to comment Share on other sites More sharing options...
rwf78155 Posted July 25, 2016 Report Share Posted July 25, 2016 I call bs....my battery went completely dead due to the "Shift To Park" issue and I was still able to get in and out of the car Ford replaced the shifter at no cost to me...My Edge is out of warranty too ! Griffith Ford in Seguin Texas even gave me a loaner while they waited for the new shifter to come in.......3 day turnaround Quote Link to comment Share on other sites More sharing options...
akirby Posted July 26, 2016 Report Share Posted July 26, 2016 Exactly. Quote Link to comment Share on other sites More sharing options...
rwf78155 Posted July 27, 2016 Report Share Posted July 27, 2016 I call bs....my battery went completely dead due to the "Shift To Park" issue and I was still able to get in and out of the car Ford replaced the shifter at no cost to me...My Edge is out of warranty too ! Griffith Ford in Seguin Texas even gave me a loaner while they waited for the new shifter to come in.......3 day turnaround Addendum.....my "bumper to bumper" Ford extended warranty refused to cover the shift to park fix ! Dealer thought it was covered also...but Ford said NO. Snake Oil sales by Ford ! Quote Link to comment Share on other sites More sharing options...
akirby Posted July 27, 2016 Report Share Posted July 27, 2016 Addendum.....my "bumper to bumper" Ford extended warranty refused to cover the shift to park fix ! Dealer thought it was covered also...but Ford said NO. Snake Oil sales by Ford ! There is no snake oil here. Ford very specifically lists the parts that are or are not covered and the covered list is quite extensive, but it isn't bumper to bumper and Ford doesn't advertise it that way. Your dealer obviously overstated the coverage and you didn't bother to read the documentation. So blame your dealer but not Ford. Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted July 27, 2016 Report Share Posted July 27, 2016 (edited) Doesn't sound right to me either. There's no electrical circuit required open the door, totally mechanical. Curious, why didn't you pull up on the door lock button and unlock the door? (The little button thingie that pops up and down to lock or unlock the door)? Second point is the shifter, even if it was defective, could not cause the battery to go dead while driving. (It's being continuously recharged). A broken alternator belt, a defective alternator or rectifier, those are the things that can cause the battery not to charge. Or perhaps a bad battery. But there's nothing in the shifter that can cause it. Even if the shifter shorted out the worst that would happen would be a blown fuse. Edited July 27, 2016 by enigma-2 1 Quote Link to comment Share on other sites More sharing options...
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