Jump to content

Custom Search

Welcome to the Ford Edge Forum


Sign In  Log in with Facebook

Create Account
Welcome to the Ford Edge Forum - the largest Ford Edge forum discussion board on the web. You must register to create new topics or post in our community, but don't worry this is a simple free process that requires minimal information for you to signup. Benefits of membership:
  • Start new topics and reply to others
  • Subscribe to topics and forums to get email updates
  • Get your own profile page and make new friends
  • Send personal messages to other members
  • Create a photo album and post images. . .and more!
Click here to signup now
 
Guest Message by DevFuse

Photo
- - - - -

If I buy a car from dealer X can I go for warranty fixes to dealer Y?


  • Please log in to reply
9 replies to this topic

#1 OFFLINE   t0lkman

t0lkman

    New Edge Member

  • Edge Member
  • 125 posts
  • Region:U.S. Pacific Coast
  • Location:San Jose
  • Edge's Year:None

Posted 14 November 2016 - 11:30 PM

If I buy a car from dealer X can I go for warranty fixes to dealer Y?

 

If yes, does it make any difference? (I mean the dealer X where I buy car, probably, have some moral responsibility to fix they car, since they sold me it with the issues, but dealer Y most likely will try to get rid of me as soon as they can)


Edited by t0lkman, 16 November 2016 - 02:48 AM.








Lose this advertisement by becoming a member. Click here to create a free account.


#2 OFFLINE   chefduane

chefduane

    New Edge Member

  • Edge Member
  • 89 posts
  • Region:U.S. Southern Plains
  • Location:Dallas, TX
  • Edge's Year:2011

Posted 15 November 2016 - 03:22 AM

You can certainly go to another dealer for warranty issues.  Your warranty is with Ford, not the dealer.  The dealer should perform the warranty work, then bill Ford.


  • WWWPerfA_ZN0W likes this

#3 OFFLINE   WWWPerfA_ZN0W

WWWPerfA_ZN0W

    Ford Edge Legal Resident

  • Edge Platinum Member
  • 6,960 posts
  • Region:U.S. Northeast
  • Location:Maryland
  • Edge's Year:Decline

Posted 15 November 2016 - 05:44 AM

As long as the warranty is a FORD warranty.



#4 OFFLINE   gjb89

gjb89

    New Edge Member

  • Edge Member
  • 291 posts
  • Region:Decline
  • Location:Texas
  • Edge's Year:2015

Posted 15 November 2016 - 07:17 AM

I take my edge to dealer Y for all my fixes.


  • WWWPerfA_ZN0W likes this

#5 OFFLINE   akirby

akirby

    Ford Edge Legal Resident

  • Moderator
  • 9,152 posts

Posted 15 November 2016 - 08:49 AM

The only difference is if you need something fixed outside of the warranty your selling dealer may be more willing to work with Ford on your behalf for an After Warranty Adjustment.  But there is no guarantee.


  • WWWPerfA_ZN0W likes this

#6 OFFLINE   IWRBB

IWRBB

    New Edge Member

  • Edge Member
  • 121 posts
  • Region:Decline
  • Location:Ohio
  • Edge's Year:2010

Posted 15 November 2016 - 08:50 AM

You can take it to Lincoln dealers too. Typically better service anyways.


  • WWWPerfA_ZN0W likes this

#7 OFFLINE   t0lkman

t0lkman

    New Edge Member

  • Edge Member
  • 125 posts
  • Region:U.S. Pacific Coast
  • Location:San Jose
  • Edge's Year:None

Posted 16 November 2016 - 02:46 AM

thanks guys!

 

IWRBB, that's good to know, thanks!



#8 OFFLINE   MJB3

MJB3

    New Edge Member

  • Edge Member
  • 38 posts
  • Region:U.S. Pacific Coast
  • Location:Modesto, CA
  • Edge's Year:2015

Posted 16 November 2016 - 03:25 PM

You can take it to Lincoln dealers too. Typically better service anyways.

My understanding is (and I may be misinformed) that a Lincoln dealer can service the vehicle but can not perform warranty repairs.



#9 OFFLINE   akirby

akirby

    Ford Edge Legal Resident

  • Moderator
  • 9,152 posts

Posted 16 November 2016 - 04:09 PM

I don't think that restriction still exists, although some dealerships may not have the appropriate parts or tools to repair some vehicles.



#10 OFFLINE   tamugrad2013

tamugrad2013

    New Edge Member

  • Edge Member
  • 127 posts
  • Region:U.S. Southern Plains
  • Location:Odessa, TX
  • Edge's Year:2012

Posted 21 November 2016 - 06:51 AM

Definitely can take it to a different dealer.  I brought mine in Fort Worth, TX (better selection and less sleazy sales people) and I get it warranty work done locally. 






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users