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Guest Message by DevFuse

Check out the Ford Edge ST Forum Here

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Cracked panoramic roof!

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1 reply to this topic

#1 OFFLINE   Misty Fant Woods

Misty Fant Woods

    New Edge Member

  • Facebook Member
  • 1 posts
  • Region:Central America
  • Location:Missouri
  • Edge's Year:2015

Posted 10 January 2017 - 08:33 PM

Bought a 2015 Ford Edge sport and I absolutely love it! It only has about 7,000 miles on it and I noticed a crack in my sunroof! There is no visible point of contact like a rock hit it or anyone so I had my husband take it to our local dealership bc it looked like a stress crack! The first guy he talked to agreed and said that he could not see any visible marking from a rock, object etc and was going to take pics and send it to ford for warranty approval. Well some other guy there looked at it and said no it was hit by a rock and pointed to something that was no bigger than a grain of sand and said sorry you need to go through your insurance. I know in my heart this is a defect but can't trust my ford dealership to do the right thing apparently. I'm going for a second opinion, I can't take this guys word!

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    Ford Edge Legal Resident

  • Edge Platinum Member
  • 8,701 posts
  • Region:U.S. Northeast
  • Location:Maryland
  • Edge's Year:Decline

Posted 11 January 2017 - 01:01 AM

You are right to take it for a second opinion.  And also up your glass insurance, because BAMRs are expensive.

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