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Guest Message by DevFuse

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Broken Cargo Net Hook

cargo net hook

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7 replies to this topic

#1 OFFLINE   Xtxman

Xtxman

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Posted 20 March 2017 - 08:04 AM

The cargo net hook on my Sport broke last week. I went to the local Ford dealer to order a replacement. The parts man said that this part was not available separately, I would need to buy the whole interior quarter panel for $500!! Since the vehicle is still under warranty ,I went to the service center. They have promised to find a solution. They promised to get back with me on Friday. Today is Monday. If I don't here from them today, I'll visit them tomorrow.   

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#2 OFFLINE   PaulSchott

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  • Region:U.S. Northeast
  • Location:Connecticut
  • Edge's Year:2007

Posted 20 March 2017 - 12:39 PM

If it's a broken part and it's only available as an assembly, unless there is an official ford fix I would think they would need to replace the whole assembly.  I wouldn't want a service guy to repair my car with a hot glue gun, (or whatever their solution is). If it was my car and out of warrantee I would fix it myself with a hot glue gun LOL.



#3 OFFLINE   Xtxman

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Posted 20 March 2017 - 01:00 PM

Unfortunately, the hook itself is broken. I don't think any kind of glue would make a satisfactory repair.  


  • CARR142 likes this

#4 OFFLINE   pedro2u

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Posted 20 March 2017 - 01:15 PM

So what is this part then?  5F9Z7446002AAA  Says it fits 2015

 

https://parts.lakela...7446002AAA.html



#5 OFFLINE   Xtxman

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Posted 24 March 2017 - 02:40 PM

Check the photo I attached, it looks nothing like the part number mentioned above. 

 

Went back to the dealer Tuesday, they are going to order the whole interior quarter panel and will let me know when it comes.

The hook is not available as a separate part.

 

This is really ridiculous!!



#6 OFFLINE   dweiss22

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Posted 22 April 2017 - 06:01 AM

I have the same issue as well. Something hit it my in the cargo area and broke the hook. Not sure how this will be covered under warranty? I will be interested on how this is resolved for the OP. Keep us updated.

#7 OFFLINE   Xtxman

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Posted 27 April 2017 - 10:20 PM

Ford replaced the entire Interior Rear Quarter Panel under warranty last week.


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#8 OFFLINE   jstand6

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Posted 16 July 2017 - 05:36 PM

Has anyone else had their's replaced? The left hook on mine broke, and I haven't been able to identify the replacement part. Now I know why after reading this. Totally sucks...







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