SYNC2 - v3.10

[Tacyon]

I recently had to replace my 2011 Edge Limited due to an unscheduled rapid disassembly incident. The replacement is a 2013 Edge Limited basically outfitted with the same options. My 2011 had the last known snyc2 update of v3.8. This version gave us the Siri Eyes function which was great. We could have MFT read the inbound texts to us over the sound system and send any text outbound via Siri. Very cool

 

When I got my 2013 and started checking out all its bits, I noted that the sync2 version was at v3.6. No, no no, we just can't have that. Besides which there was no Siri Eyes with v3.6, but there is with v3.8. I checked around and also searched around here to see if there had been an updates that I was not aware of since 3.8 back in late 2015. There didn't appear to be.

 

I made an appointment to get the 2013 updated to v3.8 (current). At this point, v3.6 still had the little envelope icon at the far left of the row of icons, followed by the 911 service, battery & signal strength. When an inbound text would arrive, MFT would "alert" me via a tone over the sound system and I had the choice to "listen" or ignore. Listen would cause MFT to read me the texts. However, a few days after the update to SYNC, presumably to v3.8, I noticed I was no longer getting Alerted nor did I get the "listen or ignore" prompt on the right hand small dash screen. When I had my APIM replaced on the 2011, the dealership neglected to active or install the 911 feature to which they happily corrected by "activating" that module or installing some additional software. I figured this would just be the same easy fix.

 

So I picked up my Edge tonight only to be told that this version of sync no longer supports the reading of text to me! ???? Wait, on my 2011 with v3.8 and this iphone6 right here it did. On this 2013 Edge with v3.6 and this here iphone it did. How is a 2013 on v3.8 (or so I thought) not going to work on my iphone?? Answer, because its v3.10! When I checked my records on the 2011 for its sync update history and see Apr 19, 2011 v3.5, Oct 9, 2014, & Dec 11, 2015 for v3.8.When I checked the health report that I ran on the way home for the 2013, I see Oct 8, 2013 v3.6 and ... wait .. what?? March 1 (when I had it updated) SYNC2 - v3.10

 

Did anyone else know about v3.10?

Can anyone with an iphone on iOS 10.2.1 or the recently released iOS 10.3 paired to the Edge Sync2 running v3.10 or v3.8

A ) does it have the Envelope icon above the Phone Connected and

B ) does it read inbound texts to you over the sound system?

 

I've hard rebooted the iphone, deleted the pairing on both the iPhone and my Edge. Even updated the iOS and checked any Siri or messaging settings. Nothing, still no go. This is frustrating - an update that removes or breaks a good function.

Edited March 31, 2017 by Tacyon

[Tacyon]

BTW-Here is the Ford specs sheet on SYNC2 v3.10

 

EA5T-14D544-BA

ABOUT THE LATEST UPDATE

The new software update for SYNC® with MyFord Touch® systems includes all the improvements from previous updates, plus additional changes to accommodate new and updated customer devices, such as:

• Hazard switch illuminates on Focus / Escape with ignition off and park lamps on
• Next Track / Previous Track controls from SYNC touchscreen
• SYNC Maintaining Repeat / Shuffle settings that were set on the device side
• Compatibility updates for the latest phone and media devices

The installation of this update will take up to 30 minutes to complete.

Be sure to keep your engine running (not in accessory mode) throughout the entire installation process. Turning off your vehicle during the update installation will disrupt the process. Although your vehicle must be in park when you begin the installation process, you may drive your vehicle while the update is downloading to your SYNC® system.

If your vehicle is equipped with the Intelligent Access with Push Button Start feature, you will need to temporarily disable the Automatic Engine Idle Shutdown (AEIS) component before beginning the installation in order to prevent your vehicle from timing out and shutting off the engine before the software update is complete. To disable this feature, use your steering wheel controls to navigate to the Settings menu on your left-hand Instrument Cluster LCD display. From there, select Vehicle >Auto Engine Off >Off. (If you do not see this setting, there is no need to make any changes before starting the update.)

Alternatively, after initiating the installation, you may drive the vehicle during the update process to avoid shutting off the engine. The next time you start your vehicle, the AEIS will automatically reset to "On."

Please note: During the update installation, SYNC® will temporarily appear to not recognize your mobile phone or media device. This is normal. Once your system has been successfully updated, SYNC® will display a notification stating "Installation complete."

[akirby]

Did you turn on notifications on the iPhone under the sync Bluetooth connection? You have to do that after you update the software on the phone or sync usually.

[omar302]

I don'thave an iPhone but with my HTC 10 messages are received & read out on MFT version 3.10.

 

Also the envelope icon does appear, but it is actually a notification of unread messages, so once they are read it goes away.

[Tacyon]

akirby, yes I did while my iphone was still at 10.2.1 and did it again while at work on 10.3 (i just updated to it), so I need to test that again.

 

Also something that I wasn't aware of, SYNC won't do read text messages if the phone is not locked. So I'll make sure that it also the case.

[akirby]

I don't think it matters if it's locked - but if it's unlocked and you're in the text conversation then the phone itself does not give you a notification so neither does Sync. So you can have the phone locked or just not be in the text conversation.

[Tacyon]

The screen has to be locked came from here -> Also, ensure that your iPhone screen is locked. Your iPhone will only notify SYNC of incoming text messages when the screen is locked.

 

...and also from the same page, MyFord Touch system on software version 3.5 or above ... iPhone is running a more recent version of iOS 6 (or above)

 

so, if this doesn't work (as intended) who is culpable? Ford (cough, never, cough) or Apple? Ah, the great mysteries in life. Meanwhile the customer is told, yea, it doesn't work with whatever phone you have. (eventho it did)

Edited April 1, 2017 by Tacyon

[akirby]

I'll test it.

[candurin]

Just drove to airport this morning and my phone was unlocked and plugged in.

 

Wife sent me a text and the notification popped up on sync, it read it aloud.

 

iPhone 7 - 10.2 iOS

Sync 3.8

[akirby]

Like I said - it should notify you as long as you're not actually in the text conversation on the phone. In that case you still get a pop up notification on the phone itself which triggers sync. I think Ford says that because it's easier than trying to explain that you can't be in the text conversation.