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Guest Message by DevFuse

The official Ford authorized Ford Edge Registry is now live. More here!


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Big Valley Ford Lincoln - Stockton


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2 replies to this topic

#1 OFFLINE   Zazzy

Zazzy

    New Edge Member

  • Edge Member
  • 51 posts
  • Region:Decline
  • Location:Left Coast
  • Edge's Year:Decline

Posted 13 May 2017 - 08:50 AM

My wife recently traded in her MKX for a certified 2016 MKX and had nothing but great things to say about the experience.

In the past, she always avoided interactions with any salesman and if she was going to buy, I always have done the negotiating on the trade in and then on the purchase of the new/used car or truck.

She had located several different MKXs that met her criteria at different dealers. When it came to negotiating the trade-in, Big Valley Ford was the most willing and they showed positive signs of negotiating on the sale of the new MKX. So, she thought it was worth checking them out.

 

Before arriving, she knew what her bottom line was and walking away wasn't going to be an issue. There were other deals and she still loved the MKX she had.

 

After all was done, she left with a beautiful certified, low mileage 2016 MKX and had nothing but great things to say about the salesman/sales manager and finance manager. Plus, she was able to negotiate a great deal on both the trade in and the purchase price. BTW, the salesman was Martin Esparza. He is also the sales manager.


Edited by Zazzy, 24 September 2017 - 08:40 AM.

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#2 OFFLINE   PaulSchott

PaulSchott

    Ford Edge Member

  • Edge Member
  • 373 posts
  • Region:U.S. Northeast
  • Location:Connecticut
  • Edge's Year:2007

Posted 24 May 2017 - 10:06 AM

My father-in-law was in the auto business for his whole life, including new and used cars.  He had tons of return customers because he always was fair.   It's nice to hear that there are still good guys out there. 


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#3 OFFLINE   chefduane

chefduane

    Ford Edge Enthusiast

  • Edge Platinum Member
  • 531 posts
  • Region:U.S. Southern Plains
  • Location:Dallas, TX
  • Edge's Year:2011

Posted 24 May 2017 - 10:59 AM

Excellent!  It's too bad to hear about bad sales experiences at car dealerships when all a customer wants is to be treated fairly, with a little courtesy, and to get a fair deal.   


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