harlanhml Posted April 18, 2018 Report Share Posted April 18, 2018 (edited) I received this email from Ford regarding the vehicle Health Reports. Anyone know more about it? Seems like another way for Ford to charge customers for access to the information through a dealer. View Online Owner Site Vehicle Health Report FAQ Hi (myname), We'd like to thank you for registering this email to receive complimentary Vehicle Health Reports for your 2013 Ford Edge. We hope that you have enjoyed this service that we've offered over the years to Owners of 2008 - 2016 Model Year Ford SYNC®-equipped vehicles. Unfortunately, the necessary decision has been made to discontinue this service and we want to make sure that you're aware of how this impacts your receipt of the reports. Consistent with theTerms & Conditions in the user agreement and starting August 1st, 2018, this change will result in the following:Vehicle Health Information will no longer be sent through the mobile phone associated with this account Vehicle Health Reports will no longer be sent to this Email Vehicle Health Reports will no longer be available on the Ford Owner website For more information regarding this change, including alternative ways to obtain Vehicle Health information, please review this Frequently Asked Questions page on the Ford Owner site. Again, we appreciate you taking advantage of this complimentary service that we've brought to Ford Owners over the years and want you to know that you can still take advantage of the many technology features available in your vehicle. If you are not already aware of these features, click here and select the Year, Make, and Model of your vehicle to find out what options are available. Thank you for being a member of our Ford family and we look forward to our next opportunity to serve you! Edited April 18, 2018 by harlanhml Quote Link to comment Share on other sites More sharing options...
akirby Posted April 18, 2018 Report Share Posted April 18, 2018 I don't think it was used very often - most owners probably never used it. On the newer vehicles you can get the same info from SyncConnect. Quote Link to comment Share on other sites More sharing options...
chefduane Posted April 18, 2018 Report Share Posted April 18, 2018 I've done it once or twice but it really doesn't provide much hard information. I thinks its more of a feel good measure by Ford for their customers. Frankly, I won't miss it. 1 Quote Link to comment Share on other sites More sharing options...
tamugrad2013 Posted April 19, 2018 Report Share Posted April 19, 2018 I agree I did it maybe twice a year the first few years I had my Edge, but not many since then. Just for grins I ran one about two months ago and it said it finished I never got an email saying it was ready and it never showed up on the sync site. Quote Link to comment Share on other sites More sharing options...
Tacyon Posted April 28, 2018 Report Share Posted April 28, 2018 Yep .. got the same one today as well and came up here to post .... ya beat me. Same thoughts ... used a few times. Was very underwhelmed. Still, I don't like it when freebies are removed. I wonder why the official reason they made the decision. Cost, lack of use, both? Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted April 28, 2018 Report Share Posted April 28, 2018 Cost. It's always about money. Quote Link to comment Share on other sites More sharing options...
IWRBB Posted April 30, 2018 Report Share Posted April 30, 2018 Pretty much a worthless feature anyways. If something is wrong, the check engine light will come on. No need for a "report" when it's all OK. Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted May 1, 2018 Report Share Posted May 1, 2018 Really I think it was intended to send a record to the dealer of record to help generate additional sales. Quote Link to comment Share on other sites More sharing options...
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