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2011 Edge/MKX My Touch and Sync Problems


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328 replies to this topic

#301 OFFLINE   drpepper

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Posted 11 December 2013 - 10:16 PM

rwolson ...nice thought with compatibility view but did you try?  MapQuest Doesn't support this for ie11 nor 10.  The page will not load into the body if you select compatibility view.









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#302 OFFLINE   Red2149

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Posted 20 December 2013 - 01:18 PM

I synced my phone so that it can read text messages to me, and it does that fine.  However, not on the main LCD screen, but in the mini screens in the dash (the one on the right where you can switch from phone to nav to entertainment, etc...) when a text message comes in, it brings it up, I choose for it to be read and after its read, the same options still stay on the screen.  If I press cancel so I can go back to the radio or something, the next time a test comes, that screen doesn't pop up letting me choose for it to be read...it only comes up on the main LCD screen, and if I don't touch that fast enough, it disappears.  Does anyone know how to read the text on the small screen on the right, exit out of that screen, but still be able to have it pop up again when another message comes through?  It's not that big a deal, but I find it much easier to use the controls on the steering wheel while I'm driving.  Thanks!


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#303 OFFLINE   drpepper

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Posted 22 December 2013 - 04:31 PM

My post 25 update...we have gone from Thanksgiving to now Christmas & I even opened a case with Ford..but still the send to "sync feature" via mapquest still does not work with ie 11.10,9 & has been very spotty with Chrome.   The reps still state they are using ie 8  from 2009 even thought we are entering 2014.  How can Ford offer assistance when they are 4 to 5 years behind????

 

The latest I got from Tec on Friday was it would be escalated to IT tech again & maybe they would test ie .  So 1  mth passes  & no resolve.  Worth the $199 Price?


Edited by drpepper, 22 December 2013 - 04:32 PM.


#304 OFFLINE   Scottco229

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Posted 24 December 2013 - 12:34 PM

I did the update myself from home, the process is very easy, it took less then 30 minutes to do.  So far so good.

 

 



#305 OFFLINE   drpepper

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Posted 13 January 2014 - 02:28 PM

My post 25 update...we have gone from Thanksgiving to now Christmas & I even opened a case with Ford..but still the send to "sync feature" via mapquest still does not work with ie 11.10,9 & has been very spotty with Chrome.   The reps still state they are using ie 8  from 2009 even thought we are entering 2014.  How can Ford offer assistance when they are 4 to 5 years behind????

 

The latest I got from Tec on Friday was it would be escalated to IT tech again & maybe they would test ie .  So 1  mth passes  & no resolve.  Worth the $199 Price?

 

"I am able to confirm that we are aware that there is an issue with map quest and IE10. we do not have an ETA on a resolution " MG,Client Service Manager
Lincoln Client Relationship Center

 

SO some progress,...Acknowledge IE10- Still have IE 11,9, & Google Chrome when on win7 prof vs. home edition but at least a start.
 



#306 OFFLINE   guipel

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Posted 11 August 2014 - 10:04 PM

Navigation and USB with ipod attached stops working all the time. Both at the same time. Anyone have experienced that?



#307 OFFLINE   renemun

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Posted 09 September 2014 - 08:28 PM

I did the update myself from home, the process is very easy, it took less then 30 minutes to do.  So far so good.

 

 

dear friend from where do you download the update?... hows the process?



#308 OFFLINE   Icebox6961

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Posted 09 March 2016 - 10:12 PM

My touch screen went out completely. I seen they had a recall for the module, so I took it to the Ford garage. They said it was a different module and wasn't covered under the warranty. They want $1000 to fix it.

#309 OFFLINE   Icebox6961

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Posted 09 March 2016 - 10:12 PM

My touch screen went out completely. I seen they had a recall for the module, so I took it to the Ford garage. They said it was a different module and wasn't covered under the warranty. They want $1000 to fix it.

#310 OFFLINE   tpm419419

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Posted 10 March 2016 - 05:56 AM

They had a 5 year extended warranty on the MyFord Touch. I would double check with another dealer.

I have a 13 now but had a 2011 and because of all the problems they extended the warranty

 

Good luck



#311 OFFLINE   Waldo

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Posted 10 March 2016 - 08:11 AM

The extended warranty is just for the APIM, not the screen.  But you could find a used replacement screen on ebay or most auto recyclers, the screen from any Ford or Lincoln would work.



#312 OFFLINE   tpm419419

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Posted 10 March 2016 - 08:20 AM

I would still try a different dealership just to make sure its not misdiagnosed



#313 OFFLINE   FordIVTteam

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Posted 10 March 2016 - 09:28 AM

My touch screen went out completely. I seen they had a recall for the module, so I took it to the Ford garage. They said it was a different module and wasn't covered under the warranty. They want $1000 to fix it.

 

Hi Icebox6961,

 

Do you recall the the name of the module that needs to be replaced? Send the details and your VIN in a PM.

 

Shaay


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#314 OFFLINE   hi4u

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Posted 18 June 2016 - 06:04 PM

hi dears

 

i need

BT4T-14D544-AJ

SYNC GEN 2 IMAGE

files as a direct link for reinstall to my sync system . 

 

i need files

 

and site says there is no new update and you are up to date please send files to me

 

or help me to reinstall system

 

thank you

 



#315 OFFLINE   Dogman

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Posted 04 July 2016 - 06:37 PM

I have had 1 edge and 3 Expeditions. While the ford edge has been a good car overall the back up camera is now unside down. The dealer want s between 100 and 500.00 to look at it and fix it. What ticks me off the most is that the service rep. looked at me like this is the first time this has ever happened. My Ford Edge has 88000 miles and will be my last Ford. I am moving on to Lexus RX 350 new or used it will be a better value. Should have purchased on last time it was not much higher than this 2011 ford edge limited. 

This issue is a software issue and should be fixed for free by Ford. 



#316 OFFLINE   tpm419419

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Posted 04 July 2016 - 06:43 PM

The camera needs replacing. Happened to my 2011

#317 OFFLINE   FordIVTteam

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Posted 05 July 2016 - 10:06 AM

I have had 1 edge and 3 Expeditions. While the ford edge has been a good car overall the back up camera is now unside down. The dealer want s between 100 and 500.00 to look at it and fix it. What ticks me off the most is that the service rep. looked at me like this is the first time this has ever happened. My Ford Edge has 88000 miles and will be my last Ford. I am moving on to Lexus RX 350 new or used it will be a better value. Should have purchased on last time it was not much higher than this 2011 ford edge limited. 

This issue is a software issue and should be fixed for free by Ford. 

 

Hi Dogman,

 

I can look in to this. Can you send the VIN in a private message for me please?

 

Joy



#318 OFFLINE   NWS Alpine

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Posted 06 July 2016 - 09:24 PM

I have had 1 edge and 3 Expeditions. While the ford edge has been a good car overall the back up camera is now unside down. The dealer want s between 100 and 500.00 to look at it and fix it. What ticks me off the most is that the service rep. looked at me like this is the first time this has ever happened. My Ford Edge has 88000 miles and will be my last Ford. I am moving on to Lexus RX 350 new or used it will be a better value. Should have purchased on last time it was not much higher than this 2011 ford edge limited. 

This issue is a software issue and should be fixed for free by Ford. 

 

 

It's the camera failing. It's failing on a lot of Edges. Can replace DIY but still needs a dealer calibration to restore all functionality. Sucks.



#319 OFFLINE   WWWPerfA_ZN0W

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Posted 07 July 2016 - 05:44 AM

At least one person has been able to set the programming via Forscan, IIRC.  Perhaps they will chime in.



#320 OFFLINE   NWS Alpine

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Posted 07 July 2016 - 05:09 PM

At least one person has been able to set the programming via Forscan, IIRC.  Perhaps they will chime in.

 

 

All I found was this thread that has the same username http://forscan.org/f....php?f=6&t=2087






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