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2011 Edge/MKX My Touch and Sync Problems


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325 replies to this topic

#321 OFFLINE   WWWPerfA_ZN0W

WWWPerfA_ZN0W

    Ford Edge Legal Resident

  • Edge Platinum Member
  • 7,591 posts
  • Region:U.S. Northeast
  • Location:Maryland
  • Edge's Year:Decline

Posted 07 July 2016 - 06:08 PM

Yup, wlepse is who you want to talk to!









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#322 OFFLINE   NWS Alpine

NWS Alpine

    New Edge Member

  • Edge Member
  • 157 posts
  • Location:FL

Posted 08 July 2016 - 09:29 AM

Yup, wlepse is who you want to talk to!

 

 

The developer built in the camera calibration as a service function with the latest beta release. Should be simple. I have the camera and an OBDLink MX bluetooth on the way. Will update when I can get it all done.

 

FORscan 2.3.2 beta, 2016-06-01 release notes

  • + Service function "Rear camera calibration" for: 

     

  • F-150 2011-2013 model year
  • Edge 2011-2013 model year
  • Explorer 2011-2013 model year
  • Flex 2013 model year
  • Taurus 2013 model year
  • Lincoln MKX 2011-2013 model year
  • Lincoln MKS 2013 model year
  • Lincoln MKT 2013 model year

     


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#323 OFFLINE   NWS Alpine

NWS Alpine

    New Edge Member

  • Edge Member
  • 157 posts
  • Location:FL

Posted 18 July 2016 - 12:55 PM

 

 

 

The developer built in the camera calibration as a service function with the latest beta release. Should be simple. I have the camera and an OBDLink MX bluetooth on the way. Will update when I can get it all done.

 

FORscan 2.3.2 beta, 2016-06-01 release notes

  • + Service function "Rear camera calibration" for: 

     

  • F-150 2011-2013 model year
  • Edge 2011-2013 model year
  • Explorer 2011-2013 model year
  • Flex 2013 model year
  • Taurus 2013 model year
  • Lincoln MKX 2011-2013 model year
  • Lincoln MKS 2013 model year
  • Lincoln MKT 2013 model year

     

 

 

 

Install of the new camera was simple. It took me about 2 hours from pulling out the tools to getting it all back in. I followed the same process as this http://www.fordedgef...e-2#entry129556but instead of a dremel I just used a small drill bit and it reversed the screw right out from behind. Screwed it back in by hand and then put a small zip tie just in case around the bracket.

 

I used an OBDLink MX and FORscan to recalibrate the camera. Simple as connecting to my laptop and selecting the service action to calibrate the camera. Took 10 mins start to finish to get it completed. 

 

My camera is now 100% functional with lines and zoom.


Edited by NWS Alpine, 18 July 2016 - 12:57 PM.

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#324 OFFLINE   WWWPerfA_ZN0W

WWWPerfA_ZN0W

    Ford Edge Legal Resident

  • Edge Platinum Member
  • 7,591 posts
  • Region:U.S. Northeast
  • Location:Maryland
  • Edge's Year:Decline

Posted 18 July 2016 - 02:27 PM

:hat_tip: :rockon:



#325 OFFLINE   ssportmat

ssportmat

    New Edge Member

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  • 1 posts
  • Region:U.S. Southern Plains
  • Location:Springhill, LA
  • Edge's Year:2012

Posted 07 November 2016 - 02:14 PM

Have a 2012 Edge Limited purchased new.  Love the car--the way it handles & rides & the gas mileage--everything except the SYNC system.  Sync has always been quirky, just changing up display on its own or turning off the radio and often difficult to get it turned back on.  Each time there was an update, it was no better and sometimes worse.  One thing I really loved was the compass; very helpful in finding my way around.  About six months ago, the car battery died.  Had it replaced and most everything worked again; had to call Sirius radio for a total reboot but worked the same as always once that was done.  The compass, however, was stuck on "E", the direction the car was sitting when the battery died.  I followed the instructions in the User Guide & tried numerous times to get it working again.  Called Ford & explained my problem and was told I would probably have to take to dealer.  The dealer is 35 miles away so I waited until an oil change was due & mentioned my Compass problem to the service person, hoping to get it repaired on the same trip.  I was told they didn't know when they would have anyone available to find out what was wrong & that I would need to "drop it off" for a few days to let them check it out.  So I am still driving around without the use of what I consider to be one of the most important options.  Very annoying.
 



#326 OFFLINE   omar302

omar302

    Ford Edge Addict

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  • Region:Middle East
  • Location:Qatar
  • Edge's Year:2011

Posted 07 November 2016 - 11:11 PM

Have a 2012 Edge Limited purchased new.  Love the car--the way it handles & rides & the gas mileage--everything except the SYNC system.  Sync has always been quirky, just changing up display on its own or turning off the radio and often difficult to get it turned back on.  Each time there was an update, it was no better and sometimes worse.  One thing I really loved was the compass; very helpful in finding my way around.  About six months ago, the car battery died.  Had it replaced and most everything worked again; had to call Sirius radio for a total reboot but worked the same as always once that was done.  The compass, however, was stuck on "E", the direction the car was sitting when the battery died.  I followed the instructions in the User Guide & tried numerous times to get it working again.  Called Ford & explained my problem and was told I would probably have to take to dealer.  The dealer is 35 miles away so I waited until an oil change was due & mentioned my Compass problem to the service person, hoping to get it repaired on the same trip.  I was told they didn't know when they would have anyone available to find out what was wrong & that I would need to "drop it off" for a few days to let them check it out.  So I am still driving around without the use of what I consider to be one of the most important options.  Very annoying.


Did you try disconnecting the battery for ~10 minutes & then re-connecting it? Maybe the compass would reset & work. As for your Sync issues (display changing on its own or turning off the radio, often difficult to turned back on), these are not normal issues & you should mention this to your dealer. You have an extended warranty on the APIM that is responsible for MyFord Touch. It might be a hardware issue or it might require a complete re-flash that only a dealer can do.
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