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CLIMATE CONTROLLED SEATS – LACK OF COOLING/HEATING FROM FRONT SEAT BOTTOM CUSHION- BUILT ON OR BEFORE 3/31/2016 Publication Date: April 26, 2016 2016 MKX ISSUE: Some 2016 MKX vehicles equipped with climate controlled seats and built on or before 3/31/2016 may exhibit a lack of cooling/heating from the front seat bottom cushion due to a lack of air flow through the climate controlled seat bottom cushion duct. ACTION: Follow the Service Procedure steps to correct the condition. SERVICE PROCEDURE 1. Does the vehicle exhibit a lack of cooling/heating from the front driver and/or passenger climate controlled seat bottom cushion. a. Yes – proceed to step 2. b. No – this article does not apply. Refer to Workshop Manual (WSM), Section 501-10 for normal diagnostics. 2. Are any DTCs present in the front seat climate control module (SCME)? a. Yes – this article does not apply. Refer to WSM, Section 501-10 for normal diagnostics. b. No – proceed to step 3. 3. Replace the front seat bottom cushion on the affected seat(s) as follows: a. Driver seat bottom cushion. 1. If equipped with a 10-way power seat, this article does not apply. Refer to WSM, Section 501-10 for normal diagnostics. 2. If equipped with a 16-way power seat, replace the seat bottom cushion. Refer to WSM, Section 501-10. b. Passenger seat bottom cushion. 1. For 10-way and 16-way power seats, replace the seat bottom cushion with the occupant classification sensor (OCS) service kit. Refer to WSM, Section 501-20. PART NUMBER PART NAME FA1Z-58632A22-BB 10-Way Passenger Climate Seat Bottom Cushion OCS Service Kit FA1Z-58632A22-CC 10-Way Passenger Climate Seat Bottom Cushion OCS Service Kit (Black Label) FA1Z-58632A22-J 16-Way Passenger Climate Seat Bottom Cushion OCS Service Kit FA1Z-58632A23-G 16-Way Driver Climate Seat Bottom Cushion OPERATION DESCRIPTION TIME 160077A 2016 MKX Without Multi-Contour Seats: Diagnose And Replace The Left Front Seat Bottom Cushion Following The Service Procedure (Do Not Use With Any Other Labor Operations) 0.9 Hr. 160077B 2016 MKX Without Multi-Contour Seats: Diagnose And Replace The Right Front Seat Bottom Cushion Following The Service Procedure Includes Time For OCS (Do Not Use With Any Other Labor Operations) 1.0 Hr. 160077C 2016 MKX Without Multi-Contour Seats: Diagnose And Replace Both Right And Left Front Seat Bottom Cushion Following The Service Procedure Includes Time For OCS (Do Not Use With Any Other Labor Operations) 1.6 Hrs. 160077D 2016 MKX With Multi-Contour Seats: Diagnose And Replace The Left Front Seat Bottom Cushion Following The Service Procedure (Do Not Use With Any Other Labor Operations) 0.9 Hr. 160077E 2016 MKX With Multi-Contour Seats: Diagnose And Replace The Right Front Seat Bottom Cushion Following The Service Procedure Includes Time For OCS (Do Not Use With Any Other Labor Operations) 1.2 Hrs. 160077F 2016 MKX With Multi-Contour Seats: Diagnose And Replace Both Right And Left Front Seat Bottom Cushion Following The Service Procedure Includes Time For OCS (Do Not Use With Any Other Labor Operations) 1.8 Hrs. WARRANTY STATUS Eligible Under Provisions Of New Vehicle Limited Warranty Coverage. Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. DEALER CODING BASIC PART NO. CONDITION CODE 58632A22 42

Hi, My wife's 2007 Edge has been overheating. For a while it seems that the A/C is blowing hot air during idle. Then one day she was at a stop and the engine temp pegged and the radiator seemed to spit out all of the coolant around the reservoir area. She had it towed home. I refilled with coolant and took it on a drive with the A/C on max. About five minutes in it started to overheat. I took it back home with the temp showing still at max. I popped the hood and saw that the two radiator/cooling fans were not moving. My guess was it was the fans, controller or fuse went bad. To troubleshoot I unplugged each fan from the fan controller module and and connected each one to the battery independently one at a time.I used alligator clips to connect each of the leads to the battery. Neither one turned when I did this. Was this the proper way to test,, or is there a way I need to put the fans in a series for them to work directly with the battery? I'm thinking the fans burned out, one may have been working on it's own and finally gave out. I found some posts on this forum with people who had the similar issues and they replaced the fan assembly. One post mentioned instructions on how to replace the assembly somewhere on this forum, but I could not find them. So in short my question is did I test properly and if anyone has the instructions on how to replace the fan assembly. Thanks for reading and your help... -Ezra

Should both cooling fans on the radiator turn at the same time? Only my passenger side fan runs with the AC. Neither seemed to run with out the AC on and the engine overheats. What would cause the fans to not turn on?