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  1. The Vista Roof on our '10 Edge has always been slow but its now getting to the point that it is extremely slow for the last 10" of closing. We've had dealer look at the issue each time we had it in for servicing since new (under warranty). Took it back this past week and they still claim that the motors pass all diagnostic and that the roof rails need cleaning and resetting? Asked me if I parked under a tree as they were very dirty (which we don't). Seems odd that this had been done multiple times with little success. Is this a service I can do instead of paying for 2 hours labour at the dealer? I've seen the 3 videos from a gentlemen addressing the 'fail to close' issue but he only speaks to cleaning the grease from the rails and then lubricating, not 'resetting.' Any info would be appreciated as I'd like to get this done next week before it gets really cold! Will snap some pics if that helps. Just tell me what shots would be most helpful.
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