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WWWPerfA_ZN0W posted a topic in Recalls, TSBs & WarrantySSM 47424 – 2017-2018 Various Vehicles – Speed Compensated Volume Feature Inoperative Some 2017-2018 Continental, MKC, MKX, MKZ, and Fusion vehicles with an instrument panel center mounted speaker and 2017-2018 Escape vehicles with Sony audio systems may exhibit an inoperative speed compensated volume feature. This may be due to the calibration in the audio control module (ACM). To correct the concern, reprogram the ACM to the latest calibration using the appropriate Ford scan tool release 110.03 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use causal part 18C869 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. APPLICABLE VEHICLES 2017 – 2018 CAR: PL D544N CONTINENTAL 2017 – 2018 CAR: C7 CD391N FUSION 2017 – 2018 CAR: C9 CD533N MKZ 2017 – 2018 TRUCK: M2 C520N ESCAPE 2017 – 2018 TRUCK: ME C489N MKC 2017 – 2018 CAR: D9 U540N MKX Service Information & Reprogramming Module Reprogramming Diagnostic Software Interface Device Complete Vehicle Diagnostics Module Programming 1996-2017 Model Year 2018-Present Model Year 1996-2017 Model Year 2018-Present Model Year IDS/FDRS VCM, VCM II, VCMM X X X X FJDS/FDRS Compatible J2534 Devices (Including VCM II and VCMM) X X X Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product. Integrated Diagnostic Software (IDS) / Ford Diagnosis & Repair System (FDRS) For use with VCM I, VCM II, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln and Mercury vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files. Ford J2534 Diagnostic Software (FJDS) / Ford Diagnosis & Repair System (FDRS) For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files. Latest Calibration Information Module Build Data (As-Built) Use VIN to obtain As-Built data www.motorcraftservice.com