Search the Community

OK, so the quick story goes like this. My Edge was in before the 60,000 KMs for the door ajar. They had me believe they changed the switches at that time, but only "cleaned" things as per Fords direction, protocol to follow. That's fine Solved the problem for a month or so. Just long enough to have me clear the 60,000. In this time Advance Trac Service begins illuminating occasionally. Apparently there is a TSB on this, checking on this site. So I bring it in, I have purchased warranty up to 200,000 KMs, the top that FORD offers through dealership before the 60 expired. So, andyhow, I bring the vehicle in, the new switch for drivers door is installed and it's fixed and they tell me they replaced the switch in the gear selector console. That warning is gone now too. Charged me $113 including tax for this. BUT, if they didn't repair the door ajar correctly/completely before the warranty expired. AND there is a TSB on the Trac Service warning, then why should I pay for the deductible. Any Ford Reps on here have an answer? I paid but I'm VERY skeptical of things and this vehicle now. I play by their warranty requirements to a T. The dealership changes my oil, filter etc every service interval. Cabin filter, air filter too. I'd rather be doing things myself to tell you the truth... and I can too. Probably MUCH more "attentive" to details than their rushed systems and mechanics at the quick lube. But anyhow... hope some Rep rings in here.