Search the Community
Showing results for tags 'buy back'.
Found 1 result
I have two topics on here that I have posted about in the past 2 months since owning my 2015 Edge Titanium. (now has 23k miles) 1. My keys continue to malfunction.....The dealership has had to reprogram twice since I have owned the car. They had it for 2 weeks and I picked it up yesterday and when I went to leave the doors wouldn't open, no button on the key FOB worked (lock, unlock, alarm, etc.). The only way in his through my keypad using my 5 digit code. The car also will no start unless I put the key FOB into the slot in the compartment between the seats. The manager said they did reprogram and it had been working all week until then. 2. My build date is March 12, 2015. When I purchased my car I took it into my local dealership to check on the leak recall - 15B21.They said it had already been performed a different dealership. Weeks later I noticed my driver side floor board had been damp. So I took it back in. They had the car for 2 weeks and I just picked it up yesterday and they told me they cannot get it sealed all the way. They tried and tried and did a water test but water still leaks through. So they have started the process for a Buy back with Ford. They asked me to contact them next week to get an update, so that's what I'll do. My questions is.... how likely will Ford Buy this car back? Will this be a forever long process? Do you think my key issue is related to water leaking in and ruining some computer /sensor that controls the programming of my keys? I am nervous they wont buy it back because I came across this article on the internet saying the program will expire June 30, 2016 for the Reacquired Vehicle (RAV) Process -- EXACTLY a month ago from today!!! ( this article is on Ford.oemtdc.com website -- I cannot get the link to paste)