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Our 2015 Ford Edge recently started a rattle noise when we start the engine. The noise goes away when we start driving and comes back again when we stop in a signal or take turns. We thought something not right. So, we took it to the dealership the next day. What dealership told us they think it's a broken flexplate and they gave me an estimate of 6,000$-8,000$ to fix that issue. The dealer asked Ford if they will cover the repair and Ford said they will only cover 1,450$. The edge has 66,000 miles on it, which is just over 6K miles from there 60,000 miles warranty. I have friends who work at Ford. After talking to them and reading a few other forum articles regarding this issue what I found out it is a very common issue for Ford, which is almost always a manufacturing fault. Ford even recalled certain run time Edge for that exact same issue. I asked my dealer why Ford is not covering all which is basically their manufacturing fault and they asked me to call Ford customer care directly. I just called them and they are basically blabbering the same thing saying we support what dealership recommends. If dealership thinks Ford will cover then Ford will otherwise just keep the receipt in case Ford decided to cover that in future. This is insane!!!!!!!!!!! FORD DOESN'T WANT TO TAKE RESPONSIBILITY OF THEIR OWN FAULT". They expect their customer to spend 5,000$ on a repair just after 4 years. Obviously a crack never happens suddenly. If probably started way before 60K miles. It's only large enough now to create a noise. A flexplate crack means there's something else wrong and ford should take responsibility for that. They can't expect their customer to pay expensive repairs on a new car. Should I take my car to a different dealership or a different repair shop to check? I can't afford 5,000$ repair.

Our 2015 Ford Edge recently started a rattle noise when we start the engine. The noise goes away when we start driving and comes back again when we stop in a signal or take turns. We thought something not right. So, we took it to the dealership the next day. What dealership told us they think it's a broken flexplate and they gave me an estimate of 6,000$-8,000$ to fix that issue. The dealer asked Ford if they will cover the repair and Ford said they will only cover 1,450$. The edge has 66,000 miles on it, which is just over 6K miles from there 60,000 miles warranty. I have friends who work at Ford. After talking to them and reading a few other forum articles regarding this issue what I found out it is a very common issue for Ford, which is almost always a manufacturing fault. Ford even recalled certain run time Edge for that exact same issue. I asked my dealer why Ford is not covering all which is basically their manufacturing fault and they asked me to call Ford customer care directly. I just called them and they are basically blabbering the same thing saying we support what dealership recommends. If dealership thinks Ford will cover then Ford will otherwise just keep the receipt in case Ford decided to cover that in future. This is insane!!!!!!!!!!! FORD DOESN'T WANT TO TAKE RESPONSIBILITY OF THEIR OWN FAULT". They expect their customer to spend 5,000$ on a repair just after 4 years. Obviously a crack never happens suddenly. If probably started way before 60K miles. It's only large enough now to create a noise. A flexplate crack means there's something else wrong and ford should take responsibility for that. They can't expect their customer to pay expensive repairs on a new car. Should I take my car to a different dealership or a different repair shop to check? I can't afford 5,000$ repair.