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SSM 47398 – 2015-2018 Edge Vehicles – 2.0L EcoBoost With 6F35 Transmission – Rattle Noise From Engine Flex Plate Some 2015-2018 Edge vehicles equipped with a 2.0L EcoBoost and 6F35 transmission may exhibit a rattle noise from the transmission bellhousing area while running. This may be the result of a cracked engine flexplate. When replacing the flexplate, lubricate the torque converter pilot hub with Multi-Purpose Grease XL-5-A (ESB-M1C93- before reassembling. Make sure the transmission locator dowel pins are correctly installed. If the dowel pins were pulled out of the engine block, new dowel pins will need to be installed in the engine block. Failure to do so could result in a repeat repair. Refer to Workshop Manual (WSM), Section 307-01A. Engineering is investigating, monitor OASIS for updates. To assist with the investigation use the Report a Vehicle Concern link at the bottom of the OASIS report and fill out the form. APPLICABLE VEHICLES 2015 – 2018 CAR: DQ CD539N EDGE

SSM 47240 – 2016-2017 Various Vehicles – SYNC 3 Navigation Map Updates Map Upgrades are now available for 2016-2017 Ford and Lincoln vehicles built with SYNC 3 Navigation. The navigation map upgrade for SYNC 3 systems is accomplished with a Universal Serial Bus (USB) drive. The USB drive will need to contain the map data along with the Map License file; both of these files are required to complete the update. The USB drive required to perform map updates can be ordered from the Ford Electronic Service Group on the PTS OASIS Home page on-line 1878 form. The SYNC 3 navigation map upgrade is currently offered as a customer pay upgrade (non warrantable) and a dealer only installation. This navigation map upgrade only covers US/Canada/Mexico. APPLICABLE VEHICLES 2016 – 2017 CAR: CG C344N HEV 2017 CAR: PL D544 LINCOLN CONTINENTAL 2016 – 2017 CAR: DQ CD539N-EDGE 2016 – 2017 TRUCK: M2 C520 NA (ESCAPE) 2016 – 2017 TRUCK: E4 ECONOLINE 2016 – 2017 TRUCK: B7 EXPEDITION (U222) 2016 – 2017 TRUCK: UB EXPLORER 2016 – 2017 TRUCK: FC P552 F150 2016 – 2017 CAR: CT B299 MCA FNA 2016 – 2017 TRUCK: P3 FLEX (FORD C/O UTILITY) 2016 – 2017 CAR: DH C346 FOCUS FNA 2016 – 2017 CAR: C7 FUSION 2016 – 2017 TRUCK: ME C489 LINCOLN CUV 2016 CAR: LE LINCOLN MKS-SWB/LWB 2016 – 2017 TRUCK: P4 MKT (LINCOLN C/O UTILITY) 2016 – 2017 CAR: D9 U540 – LINCOLN MKX 2016 – 2017 CAR: C9 MKZ (CD533) 2016 – 2017 CAR: ZG MUSTANG (S550) 2016 – 2017 TRUCK: B5 NAVIGATOR (U228) 2017 TRUCK: FE P558 SUPER DUTY – NA 2016 TRUCK: FA P473 SUPER DUTY 2016 – 2017 CAR: PH TAURUS 2016 – 2017 CAR: PH TAURUS 2016 – 2017 CAR: HC V408 (EU) 2016 – 2017 TRUCK: TH TRANSIT V363 FNA

SSM 47251 – 2015-2018 Edge/2016-2018 MKX – Remote Start Selections Grayed Out For Heated Steering Wheel/Heated Seats Some 2015-2018 Edge and 2016-2018 MKX vehicles may exhibit a concern with the remote start selections for heated steering wheel and/or heated seats grayed out in the cluster. To correct this concern, reconfigure the front controls interface module (FCIM) using As-Built Programming. Make sure you are connected to the internet when entering module programming to obtain the latest data. If the concern is still present, refer to Workshop Manual (WSM), Section 501-10A for the directed self-test for the FCIM. For claiming, use causal part 18842 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual. APPLICABLE VEHICLES 2015 – 2018 CAR: ED CD539(APA)-EDGE 2015 – 2018 CAR: DQ CD539N-EDGE 2016 – 2018 CAR: D9 U540 – LINCOLN MKX

SSM 47325 – 2015-2018 Edge, 2017-2018 F-Super Duty – Climate Controlled Seats Inoperative -Diagnostic Trouble Codes (DTC) B2729, B2730, B272A, And/Or B272B Some 2015-2018 Edge and 2017-2018 F-Super Duty vehicles may exhibit inoperative climate controlled seats. This may be due to excessive sunload on the seats causing the front seat climate control module (SCME) to set DTCs B2729, B2730, B272A, and/or B727B. Clear these codes and perform an On Demand Self-Test. If the codes do not return, the repair is complete. If the codes return, follow normal diagnostics found in Workshop Manual (WSM), Section 501-10A. APPLICABLE VEHICLES 2015 – 2018 CAR: DQ CD539N EDGE 2015 – 2018 CAR: ED CD539A EDGE 2017 – 2018 TRUCK: FE P558N SUPER DUTY

SSM 47339 – 2017-2018 Edge/MKX – 3.5L/3.7L – Illuminated Malfunction Indicator Lamp (MIL) -Diagnostic Trouble Code (DTC) P013C Some 2017-2018 Edge vehicles with 3.5L engines and MKX vehicles with 3.7L engines may exhibit an illuminated MIL with DTC P013C in the powertrain control module (PCM). This may be due to an exhaust system leak. Exhaust leak inspection should be conducted before performing Powertrain Control/Emissions Diagnostics PC/ED Manual diagnostic routines. Inspect for carbon soot/moisture witness marks at all exhaust connections and catalyst monitor sensor (CMS) threads. Refer to Workshop Manual (WSM), Section 303-14C. Inspect CMS crush washer to confirm sensor is fully seated in the exhaust pipe. Apply soapy water to exhaust connections including CMS threads, while exhaust flow is restricted at the tailpipe and exhaust system is pressurized at 5 PSI (do not exceed 5 PSI), will increase ability to identify and confirm leaks. APPLICABLE VEHICLES 2017 – 2018 CAR: DQ CD539N EDGE 2017 – 2018 CAR: D9 U540N MKX

SSM 47378 – 2015-2018 Various Vehicles – 2.7L/3.0L EcoBoost – Crankshaft Pulley Bolt Torque Procedure During service and repair of the 2.7L/3.0L EcoBoost achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair. The bolt requires a 4 stage torque procedure. Hold the pulley using a universal holding tool OTC 4754 or equivalent. Stage 1: 225 Nm (166 lb.ft) Stage 2: Loosen 360° Stage 3: 35 Nm (26 lb.ft) Stage 4: 270°. Refer to the Workshop Manual (WSM) Section, 303-01. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure. APPLICABLE VEHICLES 2017 – 2018 CAR: PL D544N CONTINENTAL 2017 – 2018 CAR: PL D544N CONTINENTAL 2015 – 2018 CAR: DQ CD539N EDGE 2015 – 2018 TRUCK: FC P552N F-150 2017 – 2018 CAR: C7 CD391N FUSION 2016 – 2018 CAR: D9 U540N MKX 2017 – 2018 CAR: C9 CD533N MKZ

Some 2015-2018 Edge and 2016-2018 MKX vehicles may require the replacement of the interior quarter trim cargo net hook. The cargo net hook can be serviced separately and no longer requires replacement of the interior quarter trim panel – Edge: H2GZ-78454A46-AA (Ebony), MKX: H2GZ-78454A46-BA (Coffee), H2GZ-78454A46-BB (Quartz), H2GZ-78454A46-BC (Black), H2GZ-78454A46-BD (Espresso). Refer to Workshop Manual (WSM), Section 501-05 for the updated repair procedure. APPLICABLE VEHICLES 2015 – 2018 CAR: DQ CD539N-EDGE 2016 – 2018 CAR: D9 U540 – LINCOLN MKX

Rear Doors Freezing – 2016-2017 Lincoln MKX TSB 17-0030 REAR DOOR(S) FREEZING Publication Date: March 16, 2017 LINCOLN: 2016-2017 MKX ISSUE: Some 2016-2017 MKX vehicles may exhibit one or both rear doors that are hard to open in freezing temperatures. This may be due to water entering and freezing the rear door exterior latch cable. ACTION: Follow the Service Procedure steps to correct the condition. SERVICE PROCEDURE Remove both rear door latches and replace both rear door exterior latch cables. Refer to Workshop Manual (WSM), Section 501-14. * It is not necessary to remove the interior door latch cable from the door latch assembly. * It is not necessary to remove the latch from the handle reinforcement assembly. To install, reverse the removal procedure. PART NUMBER PART NAME FA1Z-58266A46-B Exterior Door Latch Cable OPERATION DESCRIPTION TIME 170030A 2016-2017 MKX Without One Touch Up/Down Rear Door Windows: Replace The Exterior Latch Cables Both (2) Rear Doors (Do Not Use With Any Other Labor Operations) 1.4 Hrs. 170030B 2016-2017 MKX With One Touch Up/Down Rear Door Windows: Replace The Exterior Latch Cables Both (2) Rear Doors Includes Time To Perform Power Door Window Initialization (Do Not Use With Any Other Labor Operations) 1.7 Hrs. WARRANTY STATUS Eligible Under Provisions Of New Vehicle Limited Warranty Coverage. Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. DEALER CODING BASIC PART NO. CONDITION CODE 58266A46 01 TSB 17-0030 Rear Doors Freezing – 2016-2017 Lincoln MKX.pdf

Anyone have suggestions on how to minimize the speaker and door panel rattles on the 15+ edges. I have had the dealer take a look and their fix was to turn the bass and mid-range down to negative 3 (LLLLLLOOOOOOOOLLLLLLLL) Everything rattles at 30% + volume with the sound settings all at zero (or neutral). Shit shouldn't rattle like this from the factory, with factory sound settings. In the spring I plan on tearing apart the door panels and stuffing sound deadening materials everywhere, and trying to rubber tape the speakers points of contact with surfaces etc.