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I used my endoscopic camera to view the piston tops and intake valves of two 2011 Ford Edge limiteds with the 3.5 duratec. One is a grocery getter and the other is a work vehicle that drives primarily on the interstate. View the videos and see the difference.

I bought a 2013 Edge SEL in November of 2013. All was well, until i started to notice a loss of power in July of 2014. I could also smell gas from the engine. I took it to the dealership. They looked at it, and said that they thought there was an issue with my #3 piston. They were going to remove the head and check the piston. I was then told that they were sending the head out to be machined. There was not much communication from the dealership unfortunately. They then said that they were replacing the piston, and had ordered a new one from ford. I was told that once this was put in, they would have to order shims which would take additional time as they didn't know the size until the piston was put in. After a few calls of being told "we're waiting on parts" and "no new news" I decided that i would email the dealer principal. I was then told by the dealership that they've ordered a short block and would be replacing that. To put things in perspective, my car was (and still is) at the dealership, since July 19th. It is now August 27th. Understandably, I am concerned now that I have made a big mistake purchasing this vehicle. I emailed Ford on the 25th of August, and have had no response from them yet. This is my first time buying a Ford. I feel like I've made a big mistake. With all of these parts being replaced, and my engine being disassembled several times, how can I be sure that everything has been reassembled correctly. I will have to wait to see if Ford ever contacts me. I feel that 48+hrs is too long for a company of this size to get back to me. I am now told by a friend that his neighbour has had the same thing happen as well. What I am now wondering is this a wider spread problem? Have any of you experienced this? Thanks in advance.