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Found 5 results

  1. Good afternoon. I'm having an issue with my touch even in my 2014 Ford Edge. It won't accept my touch. So I basically can't do anything on the screen. But everything is still working. It shows back up camera when in reverse. Everything below screen manually works. I have pulled the first from the box in the car and then re installed it and no change. Also disconnected battery. Waited a couple hours and still the same issue. Please help. I have had it 1yr and it has 88000 on it. Thanks
  2. The navigation/maps in my 2016 Edge Titanium have gone crazy. The display will suddenly show what looks like a rifle scope and start jumping all over the place. We have watched it tell us we were in NC, TN, and KY in a 3 minute span. While using the navigation it has suddenly dropped our location. The volume on the radio goes up on its own to unbearable levels and it will switch stations. It will come on by itself. I had the dealer update the software and for about two weeks the problems seemed to be solved. Then it began again more aggressive than before. The update came with the Auto Android app. We started using the app and Google maps for navigating to avoid the Sync 3 craziness. Yesterday the Google Maps on the Android app started jumping all over the place! It's like there is a ghost in the machine! Has anyone else experienced this? What is the fix?
  3. Hi All, We purchased a 2009 Ford Edge almost three years ago which had an aftermarket touch screen system installed (see image attache). This offered AM/FM radio, CD, iPod capability, bluetooth, and DVD amongst other features. Just recently, the touch screen stop responding and the different options are only able to be changed via the steering wheel media button. But we cannot change radio stations, set favorites, change the time, etc. Does anyone know if there is a way to troubleshoot a touch screen responding issue or is there a fix to this?? Thanks in advance!
  4. So.... my 4 month old 2016 Edge SEL is back at the dealership for "computer gremlins, round 2". 3 weeks after purchase the two small screens in the instrument cluster came up with diagonal white lines through the graphics. This came and went over the 2 days till I could get it into the shop, luckily I had taken pics. I also told them that my clock would not stay on 24 hour time, every time you shut the truck off it reset. Lastly, my driver's seatbelt locked in the fully retracted position the night before service so I couldn't put the seatbelt on. Dealer replaced the seatbelt, replaced the entire instrument cluster, and flashed the software "fixing" my clock. Clock still won't keep 24 hour time, but due to other issues with this dealer we won't bring my truck or boyfriend's 2016 F-250 back to them. I figured I'd live with the clock until it was oil change time. 2 weeks ago I am on the highway when a graphic of the top view of the truck pops up on the nav screen covering my whole screen... Screen is frozen, button to turn radio off doesn't work, steering wheel controls do nothing. Finally touching the screen brings it back to the home screen. Later that night the radio decides it's going to start randomly scrolling through presets! No response from the touch screen again, use the control knob to turn the radio off. Wait a few min, turn it back on, still scrolling. Disgusted, I pull over and shut the truck off. Wait 2 min or so and restart and everything is fine. Radio does this 2 more times, and once on bluetooth streaming music it decides to fast-forward through songs. Finally, 2 days ago the touch screen freezes again, and the control knob does nothing - can't change volume, turn on or off, just stuck. Pull over, restart truck, still stuck. Turn truck off, go into gas station to get coffee, start truck, everything is fine! In speaking to the service manager this morning he says to me "I think that's why they called it an Edge - it'll drive you over the edge!". Great. I asked if he was seeing these issues a lot: "Oh yeah, it's bad. I'm surprised Ford hasn't recalled the APIM yet. We've done quite a few now on the '16s." Anyone else out there seeing this kind of thing and/or had to have APIM or cluster replaced??? Thanks!
  5. This is how you can create quad segments for your personalization of your MFT screen and show four different photos on one screen. A really simple thing to do and just adds that extra touch LOL