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I discovered over the last couple of days that my navigation system says I have no GPS, I can not call out or answer calls verbally on my phone. Also the "Audio button" on bottom left of screen does not respond. There may be other symptoms I have yet to discover but that is enough for the moment. I checked/tested fuse # 32 (10 amp) in the passenger compartment fuse panel under the dash and that appears to be okay. I have done a master reset to no avail. This all started when last week the electric cooler fan would not shut off when I shut the car off. I got caught downtown with a dead battery and a good Samaritan gave me jump start with one of those new little jump start batteries.. Since it was late at night when I got home and the fan wanted to keep running I disconnected the battery over night and charged it up. I swapped out Relay #39 in the engine compartment fuse box and that solved that problem. NOW I have the problem described in the first paragraph. Can one or more folks give me some ideas as what to check next? I was sure it was the fuse # 32 (10 amp) but it looked both good and tested good. Any help will be much appreciated.

We have a 2013 Ford Edge Sport. We are having a difficult time getting the volume of the voice for the GPS to stay at a reasonable level. It's possible we did something to lower it, unknowingly, although I don't know how. It got really quiet. We could barely hear it. We adjusted the System settings (I think it was the "System Prompt Volume"). We got the voice volume back up. It was OK for a while. But then, it got quiet again. And again, we raised the volume. Now it's too loud. We keep turning it down, but it doesn't seem to matter. There is also a setting under "Voice Control/Voice Control Volume". But I don't think this is the one we want. Can someone help us??? Patti