nklemens Report post Posted May 6, 2012 Folks, I need some help. My parents, in their 70's just traded bought a leftover 2011 Edge Limited. They picked it up Friday. It was a demo with just under 2K miles. Every Option. UA (Ebony black) on Black leather. I drove down to teach them the Ford Mytouch today. They bought it in the rain. Anyway I washed it and dried it and was shocked! The UA ebony is basic black with no metallic at all (like Tuxedo black) at least i thought. But the darn car has the following: Black front bumper, Mirrors, Rear quarters and rear end (no metallic at all). A hint of metallic in the hood (just a touch) more on the right, and the fenders have much more metallic that fades down the side to the black quarters. The Right I looked over every inch to see if any paint work had been done and the car is flawless. There is not a nick, scratch, dust particle it is perfect. passenger side has metallic on the windshield pillar and fades to the read quarter above the windows. On the drivers side the pillar is very faint and from the top of the drivers window back, there is no metallic. Every panel has the factory VIN on it, there is not any sign that it has been repainted. The jams are all UA no metallic Black. Under the hood, the uncleared inner fenders appear to have Metallic as well. Could this be a FORD screw up. If Tuxedo Black metallic was a 100 (for the quantity of Metallic) The body would be the following Hood 10, Passenger Fender 20, Passenger front door 15, Passenger Rear Door a 10, Rear Quarter a Zero, Drivers fender is a 17, drivers door a 12, drivers rear a 5 and quarter a Zero. Front Bumper Zero. I am going to call the dealership for them tomorrow and complain. Has anyone seen this before! I have an 07 Freestyle and was not impressed with Fords Painting Quality. Simply could they have not cleaned the gun of Tuxedo Black before spraying this car? Again, there is not a mark on it, no overspray anywhere, even under the windshield rubbers, no screw have been touched anywhere, this appears to be factory. I have photos I will post later. Anyone please Help ASAP. Share this post Link to post Share on other sites
akirby Report post Posted May 7, 2012 Are you sure it's not just rail dust/contamination? If not then it's covered by the factory warranty. Share this post Link to post Share on other sites
jak508 Report post Posted May 7, 2012 Could it be due the quake in Japan and the tuxedo black restrictions back in March 2011 http://www.autoblog.com/2011/03/25/report-ford-feels-japan-quake-effect-with-shortage-of-red-blac/ Share this post Link to post Share on other sites
nklemens Report post Posted May 7, 2012 Here are Photos. Wow, they came out great. What is wrong! I cannot imagine having a touch up done to this car. Every panel has a different level of Metallic in it! Share this post Link to post Share on other sites
nklemens Report post Posted May 7, 2012 Absolutely Metallic in the paint. No rail dust. Share this post Link to post Share on other sites
nklemens Report post Posted May 7, 2012 Last ones... Share this post Link to post Share on other sites
Edgieguy Report post Posted May 7, 2012 Wow. Contact Ford. I'm sure they'll want to see that Share this post Link to post Share on other sites
nklemens Report post Posted May 7, 2012 Sorry they lost some detail when I reduced them in size. Here are a couple of Hi Res photos. Share this post Link to post Share on other sites
nklemens Report post Posted May 7, 2012 I have to say, what a great car. Driving it today I was amazed. The active cruise control is absolutely amazing. The Mytouch worked flawlessly. The Stereo is the best I have ever heard in a car. I loved it. I would buy one for myself soon I think. I have contacted Ford. We'll see if they reply. Maybe a Friday or Monday car? Share this post Link to post Share on other sites
granto Report post Posted May 7, 2012 I'm pretty good at spotting refinish work. Based on the pictures, I sure would like to see this in person. It looks pretty odd to me. I hope Ford helps you out on this. Share this post Link to post Share on other sites
akirby Report post Posted May 7, 2012 Could just be me or the lighting but that doesn't look like Tuxedo Black to me - it looks like contamination. Have you compared it to a Tuxedo Black and Ebony vehicle side by side? Share this post Link to post Share on other sites
Dingo Report post Posted May 7, 2012 Could just be me or the lighting but that doesn't look like Tuxedo Black to me - it looks like contamination. Have you compared it to a Tuxedo Black and Ebony vehicle side by side? I agree. The metallic in Tuxedo Black is way finer and more uniform. Here's a picture from another of my threads, showing my point. All I see is contamination and orange peel. Share this post Link to post Share on other sites
nklemens Report post Posted May 7, 2012 yes. I took it and put it right beside a tuxedo black yesterday and a UA black too. the tuxedo has about 70-80% more metallic in it than the front. 100% more than the back. I too know refinish work. I cannot find any evidence of it. I am calling the dealer shortly. I must say I like the color. the little bit of metallic sets the black off nicely. It can never be matched though. any touch ups would be metallicless look bad. My parents do not care, but I know it will get a ding or too over it's life. Thanks for all the comments. Share this post Link to post Share on other sites
mrdave Report post Posted May 7, 2012 It looks like UA black that got some tuxedo black contamination at the factory. Interested to hear what Ford says. Share this post Link to post Share on other sites
nklemens Report post Posted May 7, 2012 Its on the way to the dealer now. They want to see it. Share this post Link to post Share on other sites
nklemens Report post Posted May 7, 2012 Dealer is going right to ford. Body shop was stumpted. Share this post Link to post Share on other sites
nklemens Report post Posted May 8, 2012 We have a case number from Ford. A factory rep will look at the car soon. Share this post Link to post Share on other sites
