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jodiwalz

Radio problems

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About 3 months after buying this vehicle the backup camera started acting up. When you went to reverse the picture in the camera would be pink and blue and pixilated. This wouldnt happen everytime just now and then. But now the camera does this all the time and the colors on the radio are different then normal and also it shuts off completly and goes black. When it decides to come back on it shows on the screen performing schedualed maintance but it doesnt fix the problem. I have rebooted with the new update doesnt make any diffence , went to dealer he rebooted and said to drive it for awhile it should fix itself. That has been a month ago and still doing the same thing. Does anyone have any ideas on this.

Thanks

Jodi

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About 3 months after buying this vehicle the backup camera started acting up. When you went to reverse the picture in the camera would be pink and blue and pixilated. This wouldnt happen everytime just now and then. But now the camera does this all the time and the colors on the radio are different then normal and also it shuts off completly and goes black. When it decides to come back on it shows on the screen performing schedualed maintance but it doesnt fix the problem. I have rebooted with the new update doesnt make any diffence , went to dealer he rebooted and said to drive it for awhile it should fix itself. That has been a month ago and still doing the same thing. Does anyone have any ideas on this.

Thanks

Jodi

 

Hi Jodi. :D Yes, make a return appointment with the Service Department and inform them that it did not "fix itself". If they do not correct the issue this time, either file a report with Ford Customer Relations (number is in both the Owners Manual and Warranty Guide) or try another Dealership.

 

Keep us updated and good luck. :beerchug:

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