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2008explorer

Tail light Condesation

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Just to add mine to the list - 2017 Sport just short of three years old and 51K miles on the clock and all sections of the tail lights have condensation build-up and its confirmed that my extended warranty does not cover replacement.

 

Will have to wait and see if it clears and if not find out how to cure it.

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If you want it to clear don't go through a car wash and IT may clear. 

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Just an update for those that may stumble on this some time in the future.

 

It took three days to clear - leaving home in the morning it was clear, then at lunch time the condensation showed up standing in the warm sunshine - the amount decreased daily until it was gone on the fourth day.

 

I've also gone through the car wash since and no issues.

 

When this happened we had record high temps for winter , 60 ~ 70 degF, freezing temps at night,  with higher than normal humidity.

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I'm new to this forum,  so here  goes. I purchased my vehicle in 2016 brand new. It is now 2020 and the condensation has been around lately, about 6 months I'd say. First it was droplets now whole panel is covered. 2 different dealers have given me 2 different prices for replacement.  Going to a 3rd one this morning for regular maintenance.  Going to ask about it again.  I've read just about every comment and there seems to be no solution by Ford. I have extended warranty also, however......any suggestions on how to solve this problem.  

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I'm a loyal Ford owner and have a 2015 Edge.  I've really enjoyed this vehicle, as it is an extremely comfortable ride for extended road trips. 

I took the vehicle in while it was still under warranty, but made the mistake of believing the Ford dealership when they told me that a small amount of condensation was acceptable in the tail light assembly.  That was until at 30,000 miles after the factory warranty expired, the right tail light malfunctioned.  I took it in and initially thought, I'll just replace the taillight or bulb.  I was told that because of the Edge design, the entire taillight assembly would need to be replaced at the cost of $1,715.00.  I'm not sure how the customer service rep delivered that information with a straight face.  I nearly fell off my chair.  The explanation from Ford is that the LED in the taillight assembly was never intended to be replaced.  Unless of course, the seal failed & condensation was able to get inside the tail light assembly & cause corrosion and ultimately failure.  

Ford needs to do a recall for this problem, as there is clearly a seal issue in the design of the tail light assembly.

My suggestion is to push Ford to replace the tail light assembly with condensation while still under warranty or you might end up in the same situation as me.

Ford changed the design sometime after 2016 & each tail light assembly is now independent from the other one.  This to me indicates that Ford is definitely aware of the design flaw.

I've been lobbying Consumer Protection agencies and other auto industry organizations to push for a recall on this matter.

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2017 Edge just developed this issue. Ford denies claim on extended warranty and wants $1900 to fix. What a bunch of BS. Any help is appreciated.

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1 hour ago, wakabal said:

2017 Edge just developed this issue. Ford denies claim on extended warranty and wants $1900 to fix. What a bunch of BS. Any help is appreciated.

 

There's a few threads on this and the below one seems the most promising:

 

 

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