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URGENT: Oil Pan 2.7 EB


Beezz

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Ah alright as long as it is a liquid gasket then maybe this is normal. My factory pan had no sealent oozing out from the mating surfaces,it appeared to have a gasket. This one does, it's everywhere. And yeah the oil pan is same color, same texture. But it doesn't seem to mate to the original surface. I can see a clean mating surface, with 'gasket' lines and residue from the old oil pan. The drain plug is the updated one from the f150. And it looks like there is more heat shielding on the pan. The biggest reason I am puzzled is because their reason for replacing the entire oil pan was that the gasket only came with a new one. So why would they have used 'rtv' to seal this?

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Im losing brain cells digging further into this.

 

They scratched the mating surface on the underside of the engine. It appears they didn't change the oil filter (80% certain, going to wait to pull it out until I meet with the GM to show him). The tech thought my exhaust pipe and radiator cover was the appropriate place to wipe the sealant on his/her fingers off. There's engine oil all over the exhaust. They spilled engine oil on the engine and hood latch mechanism, apparently they don't know how to use a rag.

 

I'm meeting with the GM to let him know about this utter incompetence.

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  • 2 years later...
43 minutes ago, Sue Patti said:

I’m at the dealers now for my 6th oil pan issue on my 2015 edge sport! Frustrated doesn’t even describe the frustration!


SP,

There are many posts in the MacT Ford Edge Facebook group (and I'm told lots of angry posts in the F150 groups) talking about the same issue.  There is, apparently, a very specific way to fix the problem and your shop doesn't appear to have a clue. 
Choices:
1. Look up the procedure and take it to your shop demanding they follow it
2. Go to a different dealer.   Maybe that should have been #1 ;)

 

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  • 4 months later...
On 11/6/2019 at 11:02 AM, Gadgetjq said:


SP,

There are many posts in the MacT Ford Edge Facebook group (and I'm told lots of angry posts in the F150 groups) talking about the same issue.  There is, apparently, a very specific way to fix the problem and your shop doesn't appear to have a clue. 
Choices:
1. Look up the procedure and take it to your shop demanding they follow it
2. Go to a different dealer.   Maybe that should have been #1 ;)

 

Do have any more information on this "Very Specific way to fix the problem" ? I am taking mine to the dealer for my second oil pan tomorrow.

 

Thanks,

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