Xtxman Report post Posted March 20, 2017 The cargo net hook on my Sport broke last week. I went to the local Ford dealer to order a replacement. The parts man said that this part was not available separately, I would need to buy the whole interior quarter panel for $500!! Since the vehicle is still under warranty ,I went to the service center. They have promised to find a solution. They promised to get back with me on Friday. Today is Monday. If I don't here from them today, I'll visit them tomorrow. Share this post Link to post Share on other sites
PaulSchott Report post Posted March 20, 2017 If it's a broken part and it's only available as an assembly, unless there is an official ford fix I would think they would need to replace the whole assembly. I wouldn't want a service guy to repair my car with a hot glue gun, (or whatever their solution is). If it was my car and out of warrantee I would fix it myself with a hot glue gun LOL. Share this post Link to post Share on other sites
Xtxman Report post Posted March 20, 2017 Unfortunately, the hook itself is broken. I don't think any kind of glue would make a satisfactory repair. 1 Share this post Link to post Share on other sites
pedro2u Report post Posted March 20, 2017 So what is this part then? 5F9Z7446002AAA Says it fits 2015 https://parts.lakelandford.com/p/Ford__edge/Cargo-net-hook-Cargo-net-upper-retainer-Cover-panel-retainer-Hook-Net-hook-Rear-pillar-trim-retainer-Tie-down-hook--LEFT-SIDE-RIGHT-SIDE/52695453/5F9Z7446002AAA.html Share this post Link to post Share on other sites
Xtxman Report post Posted March 24, 2017 Check the photo I attached, it looks nothing like the part number mentioned above. Went back to the dealer Tuesday, they are going to order the whole interior quarter panel and will let me know when it comes. The hook is not available as a separate part. This is really ridiculous!! Share this post Link to post Share on other sites
dweiss22 Report post Posted April 22, 2017 I have the same issue as well. Something hit it my in the cargo area and broke the hook. Not sure how this will be covered under warranty? I will be interested on how this is resolved for the OP. Keep us updated. Share this post Link to post Share on other sites
Xtxman Report post Posted April 28, 2017 Ford replaced the entire Interior Rear Quarter Panel under warranty last week. 1 Share this post Link to post Share on other sites
jstand6 Report post Posted July 16, 2017 Has anyone else had their's replaced? The left hook on mine broke, and I haven't been able to identify the replacement part. Now I know why after reading this. Totally sucks... Share this post Link to post Share on other sites
rvcjew Report post Posted September 10, 2017 I went on trip with the family and they broke my left one and I got it out of the panel and it is obviously just a clip on part, I'm going to ford with it but it sounds like they are going to want to sell me the whole thing which is is insane as its obviously designed to be removable. The numbers off the part bring nothing up but it being a ford trim insignia I guess. Share this post Link to post Share on other sites
Texas EDGE Report post Posted October 4, 2017 My 2017 Ford Edge has the same problem - the cargo net clip broke when I pulled the cargo cover back and it jumped out of the track. Same story - $500 replacement of the rear quarter panel. However, I was able to repair the clip with a good gel-type Super Glue and it seems as strong as the unbroken clip on the other side. I still would like to replace it with a new one, and buy a spare - so if anyone comes up with a source. Please let us know. 1 Share this post Link to post Share on other sites
TurboToad Report post Posted October 4, 2017 Not on my Edge but a seat belt retainer on the rear quarter panel of my E350 would not hold the unused seat belt to keep it from flopping around. That small metal clip on the interior of the panel required replacement of the entire quarter under warranty. Why don't they just stock the clips and save a ton of money and inconvenience? Ford is so hard to figure out sometimes. Share this post Link to post Share on other sites
tiaganon Report post Posted February 5, 2018 The clip on the driver side broke last week in my 2017 Titanium. I am not sure how it broke as we found the net laying there when we opened the hatch. There was nothing in the net or in the trunk area to bump it. Local Ford dealer was not able to find a number for the clip portion so they had to order a complete panel. I assumed it was warranty - guess I should confirm. 1 Share this post Link to post Share on other sites
Xtxman Report post Posted April 11, 2018 (edited) Apr 11 2018 6335 - 2015-2018 Edge and 2016-2018 MKX - Interior Quarter Trim Cargo Net Hook Replacement Some 2015-2018 Edge and 2016-2018 MKX vehicles may require the replacement of the interior quarter trim cargo net hook. The cargo net hook can be serviced separately and no longer requires replacement of the interior quarter trim panel - Edge: H2GZ-78454A46-AA (Ebony), MKX: H2GZ-78454A46-BA (Coffee), H2GZ-78454A46-BB (Quartz), H2GZ-78454A46-BC (Black), H2GZ-78454A46-BD Sorry everyone, I didn't check these part numbers before posting, I couldn't find them online. Edited April 11, 2018 by Xtxman Share this post Link to post Share on other sites
omar302 Report post Posted April 12, 2018 It is always nice to credit the source of the information. "Cargo Hooks" post. 1 Share this post Link to post Share on other sites
veener79 Report post Posted August 5, 2018 Do these break easy? Wondering about ordering a set just to keep on hand. Share this post Link to post Share on other sites
omar302 Report post Posted August 5, 2018 Do these break easy? Wondering about ordering a set just to keep on hand. They are kinda pricey to keep them just in case. The price most probably reflects each ($37). 1 Share this post Link to post Share on other sites
Ford edge 17 Report post Posted August 18, 2019 I am looking for this part! It fell down inside and I can't see it or grab it. For my Ford Edge 2017 Titanium Share this post Link to post Share on other sites
Gadgetjq Report post Posted August 19, 2019 15 hours ago, Ford edge 17 said: I am looking for this part! It fell down inside and I can't see it or grab it. For my Ford Edge 2017 Titanium You'll have to pull that panel off. It isn't difficult. I've uploaded the loadspace panel removal procedure from the factory service manual below. Loadspace Trim Panel.pdf 1 Share this post Link to post Share on other sites
Scott in FL Report post Posted June 19, 2021 If there is anyone else with broken cargo latches who comes across this forum, I have some updated information. I purchased a 2017 Ford Edge that already had a broken cargo hook. I inquired at the local Ford dealership and was told the replacement was $60 plus labor. I was thinking $5-10. Anyway, some of the the links in this forum do not link to the latch pictured here or do not work anymore. I finally located the part H2GZ-78454A46-AA on this site https://www.tascaparts.com/oem-parts/ford-hook-assembly-h2gz78454a46aa The cost was $27.96. I hope this helps someone else!! 1 1 Share this post Link to post Share on other sites
