b9081 Report post Posted March 30, 2017 Hello, Sometimes I start the car and no sound comes out the speakers. I can tell everything is working, such as bluetooth, radio, ipod, just no sound. I can go 15/20 minutes, turn the car off, restart, and will back to normal. Very strange. I thought at one time it was only happening when it was very cold outside, But, it did it for the first time above 50 degrees yesterday. 2014 Edge, Limited Anyone have similar experience? Any solution? Thanks Share this post Link to post Share on other sites
candurin Report post Posted March 30, 2017 (edited) This has been reported quite a few times in the past across many ford models with MFT. Is the car cold or hot (outside temp) when this happens? Some claim a master reset fixed it (did you try that?), others claim a system update fixed it (which doesn't help if you are already on 3.8), others required an ACM (Audio Control Module) replacement. Easiest fix seems to be to cycle the ignition off and then back on. I haven't come across any permanent fixes. Edited March 30, 2017 by candurin 1 Share this post Link to post Share on other sites
enigma-2 Report post Posted April 2, 2017 Try running an audio control module (radio) self test and record any codes it displays. 1 Share this post Link to post Share on other sites
Burger579 Report post Posted April 6, 2017 mine shut off and wouldn't turn back on while listening to the radio. Ended up pulling the #29 fuse out (fuse for My Ford) and leaving it out over 30 min to make the system reset itself. Now it turns back on and works. Could be an error in the computer needing reset. I have a 2011 Edge SEL Share this post Link to post Share on other sites
lenamia465 Report post Posted January 2, 2018 Hello, I am having the same problem. I got into the car this morning and my radio and phone appeared to be functional, but no sound coming out. Not sure if you have resolved your issue? I am going to try and reset my sync. Any suggestions? thanks! Share this post Link to post Share on other sites
ZeeVert Report post Posted January 7, 2018 I just started having the same problem with the Sony in my 2014 Edge. Twice so far. The sync voice and navigation sound is OK. No sound from the radio or USB music. The volume level indicator on the touch screen goes up and down with the volume control. Share this post Link to post Share on other sites
lenamia465 Report post Posted January 8, 2018 I also have a 14 edge limited and it happened again Saturday morning at 5°F so it is definitely a temp thing. Still, should not be happening. I took the whole fuse plug and unplugged it,plugged it back in and I was back in action. Happened again yesterday at 12° F and drove 23 miles turned the car off and back on (temp was then 25°F ) and still no sound coming from the speakers. Unplugged the fuse box again and when I plugged it back in everything was fully functional. Taking it in for service Thurs and I hope they don't tell me that repairs are not covered under my extended warranty. I hope that this is fixable because it cannot be good for the car to keep unplugging the fuse! Share this post Link to post Share on other sites
