frmichaud Report post Posted January 27, 2018 Since the first day I have problems with everything related to external temperature sensor and I have 3 questions If is is freezing and you remote start your Edge Does the heating system goes on automaticly? Does the heating of the driver seat goes onautomaticly? Does the heating of the steering wheel goes on automaticly? In my Edge the heater goes ON BUT NOT the steering wheel and driver seat heaters In my wife Dodge caravan the heating goes on, the driver seat heater goes on and the steering wheel heater goes on Thanks for your help Share this post Link to post Share on other sites
Quila Report post Posted January 27, 2018 You should be able to adjust this in the settings menu on the left side. Go into Settings, Vehicle, Remote Start. There are settings there for climate control, seats and steering wheel. 1 Share this post Link to post Share on other sites
sylvainm Report post Posted January 27, 2018 The automatic settings are explained in the owner's manual, page 131. 《Automatic Settings In hot weather, the system is set to 72°F (22°C). The cooled seats are set to high (if available, and selected to AUTO in the information display). In moderate weather, the system either heats or cools (based on previous settings). The rear defroster, heated mirrors and heated seats do not automatically turn on. In cold weather, the system is set to 72°F (22°C). The heated seats are set to high (if available, and selected to AUTO in the information display). The rear defroster and heated mirrors automatically turn on.》 The manual settings are explained on page 130. Share this post Link to post Share on other sites
frmichaud Report post Posted January 27, 2018 Thanks very much, I found an english PDF of the manual and it is clear, I received the Edge with a french manual, very very poor translation Francois 1 Share this post Link to post Share on other sites
RetiredgE Report post Posted February 8, 2018 What do you do if the Climate Control and Seats options are grayed out and you can't adjust them? I thought I read somewhere in here that the dealer could make some adjustments? Thanks. Share this post Link to post Share on other sites
frmichaud Report post Posted February 8, 2018 I went to Remote start and found Climate control Seat or Seat and Whel Duration I can only acces to Duration, Climate control and seat are grey and I have no acces How can I have acces to Climate control and seat Thanks Francois 1 Share this post Link to post Share on other sites
jmr061 Report post Posted February 8, 2018 (edited) I went to Remote start and found Climate control Seat or Seat and Whel Duration I can only acces to Duration, Climate control and seat are grey and I have no acces How can I have acces to Climate control and seat Thanks Francois Sounds like a dealer visit is in order. The HVAC system or FCIM may need a calibration (firmware) update. Edited February 8, 2018 by jmr061 1 Share this post Link to post Share on other sites
frmichaud Report post Posted February 14, 2018 An update of the Firmware of the Edge save the problem now I can select Climate control Auto or OFF, Auto is using the external temperature to set it ON or OFF same for the seats and the steering wheel Problem SOLVED 3 Share this post Link to post Share on other sites
RetiredgE Report post Posted February 15, 2018 Curious how long the update took? I need to contact my dealership. Thanks. Share this post Link to post Share on other sites
frmichaud Report post Posted February 16, 2018 The update need less than half an hour 1 Share this post Link to post Share on other sites
RetiredgE Report post Posted February 19, 2018 Trip to dealership - 40 minutes Update software to fix issue - 45 minutes Time spent looking at 2018 Explorers - 60 minutes Trip home - 40 minutes Not a bad morning. 1 Share this post Link to post Share on other sites
