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2019 Edge Tail Light Condensation

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It seems like this problem has carried over to the 2019 Edge. Noticed that there was some foggy lenses on all four tail lights a couple of days ago. Later in the day yesterday , I thought I would recheck and it actually turned into water drops beading inside the lens. I ended up going to Ford and they said this was acceptable. For an SUV that is not even 7 days into ownership, it's not a great feeling.

 

It seems that the dealership actually has a picture guide to what is acceptable and when it should be changed. I happen to see the images of when it should be changed and it is insane. It's to the point where there is so much water inside that it doesn't seem realistic that anyone would wait for it to get that bad. I found an image that resembles some of the guided pictures on when to change head lights/tail lights.maxresdefault-2.jpg

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That's horrible! Disappointed in Ford enforcing such a rigid policy. No one in their right mind would ever wait for it to get that bad without having it addressed!

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This is what's stated in the owners manual:

 

GENERAL INFORMATION


Condensation in the Exterior Front Lamps and Rear Lamps
Exterior front lamps and rear lamps have vents to accommodate normal changes in air pressure.
Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold. When normal condensation occurs, a fine mist can form on the interior of the lens. The fine mist eventually clears and exits through the vents during normal operation.
Clearing time may take as long as 48 hours under dry weather conditions.
Examples of acceptable condensation are:
  • The presence of a fine mist (no streaks, drip marks or large droplets).
  • A fine mist covers less than 50% of the lens.
Examples of unacceptable condensation are:
  • A water puddle inside the lamp.
  • Streaks, drip marks or large droplets present on the interior of the lens.
If you see any unacceptable condensation, have your vehicle checked by an authorized dealer.

2019 Edge Owner's Manual

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You have drip marks as noted in @omar302 post.

 

This is covered and I have access to the document you reference that the dealer would have looked at.  If your pic is representative of what it looked like at the dealer, they clearly don't comprehend what is covered and not covered.

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I may have misunderstood your post.  The pic is not your vehicle?  

 

 

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34 minutes ago, jmr061 said:

I may have misunderstood your post.  The pic is not your vehicle?  

 

 

 

If I understand the Ops post correctly. He is providing an example of how it would need to look in order for the dealer changed the lens. 

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It would be nice to see a pic of the actual condensation in the OPs lights.  Any chance of that?

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No that is not a picture of my lights. I posted a picture that was similar to what was being used as a reference for determining if a swap should occur. I did take some pictures of  the tail lights when it was foggy but it was really hard to tell from the images. I actually did not take pictures of it when it started to bead up because at that point I had just taken it into ford.

 

So with that owner manual, what is the benefits of having head or tail lamps that accommodate changing air pressure? I don't understand the purpose of it. Is this something every vehicle does? If so, I'm curious why not use the same design/technology as the other Fords? I have a 14 explorer and never had an issue with condensation, or any of my cars. This is the first time I had this issue.

 

 

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I am now having the same problem affecting my 2015 Edge Sport. I went to the dealer before the winter of 2018 and was given the condensation explanation for why there was mist/condensation in the taillights.  Now I'm 3 months out of the original 36 month manufactures warranty and of course, Ford does not want to recognize or admit to poor design which causes this problem.   I'm trying to enlist some help from my local news station to get Ford's attention.  If all else fails I will look into what it takes to file a class action suit.1587277060_FordEdge20190326_142353.thumb.jpg.4780308f084b371c5197fc468b008df2.jpg

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I have the same problem on my 2016 Sport. I would be interested in a class action suit as well

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Just got back from the dealer. The service guys always treat me well and they think this is a crock. I am past my 3 yr, 36K warranty but am under ESP Premium Care and when the service rep checked the system this part number is not covered under ESP for ANY reason. What a bunch of bull. I guess I should have read the "whats not covered list" which according to Ford is much shorter than the "what is covered list" I have water pooling in the corners of the assembly and they don't think it will ever dry out. The dealer is making a special case for me with Ford but does not have much hope. This is a $1300.00 part. If Ford wont help the rep and I think the best course of action is to drill two small holes on the very edge where the water is puddling. This will help the water drain and maybe help the moister to evaporate. I can caulk the holes with silicon caulk and if it happens again just pop out the caulking. What do you guys think? Even if I spent the $1300.00 it would just happen again. 

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Ford part # OU812!

condensation fish.jpg

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Anyone have any luck with Ford on this issue? 2017 Edge Titanium

70DB2F94-BC28-415D-923C-86D30B5E184A.jpeg

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On 13 juin 2019 at 5:17 PM, Chipster said:

Ford part # OU812!

condensation fish.jpg

 

Hey!... Was the little red fish  an extra cost option? :hysterical:

 

Claude

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You should have seen the one that got away!

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