Virtualtracy Report post Posted April 14, 2022 10 hours ago, 2015Edge2015 said: What were your symptoms? And what was replaced? Mines is doing something weird lately. If I open it and close it and immediately open it again then close it, it stays closed and have the dash light that's open. Nothing opens it u less half a day passes by and then fixes itself. Scroll up in the messages and the issue is described. Basically it started out as you describe, then more like a shoulder shrug, meaning one side would try to lift while the other remainder down. My dash light world read open liftgate as it did not fully close again until I pushed down on it. I already stated what was replaced before Ford updated the rear tail gate module (rtgm) software. Look up the ssm 49914 which states it is now a recognized issue by Ford. Share this post Link to post Share on other sites
Renegad Report post Posted April 14, 2022 10 hours ago, Virtualtracy said: Hello all, Oh happy day, I finally have a working power liftgate again! I finally took my Edge in for the recall on the front flexible brake hose and I took it to a different dealership in my area and asked them to run a diagnostic on the liftgate as it was still not working and draining out my battery. Before this we tried replacing the hydraulic lifts, did not resolve the problem; we tried replacing the control module, did not work but after this step I was able to use the lift manually, before that step it was completely useless. The Ford tech updated the RTGM module which I asked another dealership if this could be the problem but the lazy butts did not bother to from the diagnostic as requested. Ford released SSM 49914 (TSB?) in June of 2021 acknowledging this issue. I hope this helps everyone that is still struggling with this issue. @Virtualtracy,Thanks for responding back with this update. I plan to call my local Ford Dealer today. For those interested, my liftgate still does the shrug probably 20% of the time. When it does I have to crawl in and open with the small screwdriver trick. After many trips to the dealer it’s been extremely frustrating to say the least. Share this post Link to post Share on other sites
2015Edge2015 Report post Posted April 14, 2022 1 hour ago, Virtualtracy said: Scroll up in the messages and the issue is described. Basically it started out as you describe, then more like a shoulder shrug, meaning one side would try to lift while the other remainder down. My dash light world read open liftgate as it did not fully close again until I pushed down on it. I already stated what was replaced before Ford updated the rear tail gate module (rtgm) software. Look up the ssm 49914 which states it is now a recognized issue by Ford. Ohhh! Wow.. very similar. Ok. So what did they do to fix it? Replace something or reprogram? Share this post Link to post Share on other sites
2015Edge2015 Report post Posted May 27, 2022 Ok. I ended up buying the lock on ebay for 90$. Took me 25 minutes to throw it in. Fixed my issue. Just so everyone knows. 3 Share this post Link to post Share on other sites
Renegad Report post Posted May 28, 2022 18 hours ago, 2015Edge2015 said: Ok. I ended up buying the lock on ebay for 90$. Took me 25 minutes to throw it in. Fixed my issue. Just so everyone knows. Can you provide the part number or Amazon link? Is yours a Titanium model? Share this post Link to post Share on other sites
2015Edge2015 Report post Posted May 28, 2022 35 minutes ago, Renegad said: Can you provide the part number or Amazon link? Is yours a Titanium model? https://www.ebay.com/itm/224476204170?mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=z3s2gefvq1i&sssrc=2349624&ssuid=-IhAIUftRd2&var=&widget_ver=artemis&media=COPY Share this post Link to post Share on other sites
2015Edge2015 Report post Posted May 28, 2022 That link is exactly the one i bought. And yes... 2015 Titanium. Share this post Link to post Share on other sites
Renegad Report post Posted May 28, 2022 8 hours ago, 2015Edge2015 said: That link is exactly the one i bought. And yes... 2015 Titanium. Ordered. Will report back with outcome once installed. Thanks Share this post Link to post Share on other sites
2015Edge2015 Report post Posted May 28, 2022 (edited) 33 minutes ago, Renegad said: Ordered. Will report back with outcome once installed. Thanks Good luck. It should work. Mines has been FLAWLESS since its been replaced. Carefull 8nstalling it. Keep it clean. I believe its returnable according to the listing. Just in casr it doesnt fix yours. Edited May 28, 2022 by 2015Edge2015 Share this post Link to post Share on other sites
2015Edge2015 Report post Posted June 6, 2022 On 5/28/2022 at 3:53 PM, Renegad said: Ordered. Will report back with outcome once installed. Thanks How did it go. Did it fix your issue? Mines still working flawless. Share this post Link to post Share on other sites
Renegad Report post Posted June 6, 2022 1 hour ago, 2015Edge2015 said: How did it go. Did it fix your issue? Mines still working flawless. Yes. The part arrived Friday and I installed it right away. Very easy install, took about 20 minutes. Has worked every single time since. Challenged it with the push button inside, key fob, button on door handle, “wave of the foot”. We were out and about this weekend and I popped it every time we stopped and got out of the vehicle. Flawless. Thanks for the tip. The wife is very happy. Share this post Link to post Share on other sites
2015Edge2015 Report post Posted June 6, 2022 1 hour ago, Renegad said: Yes. The part arrived Friday and I installed it right away. Very easy install, took about 20 minutes. Has worked every single time since. Challenged it with the push button inside, key fob, button on door handle, “wave of the foot”. We were out and about this weekend and I popped it every time we stopped and got out of the vehicle. Flawless. Thanks for the tip. The wife is very happy. Awesome. Yeah, easy 20 min job. Glad it worked. Hardest part doing the job myself was installing the panel back since you have to align the plastic knobs and the thing moves around. But I've had zero issues so far myself and now happy to know it's a easy job if it fails again down the road. And the part cost isn't bad compared to the dealer cost for OEM, think it's around 375$ to 400$ I think. Share this post Link to post Share on other sites
Samiii Report post Posted June 27, 2022 On 5/28/2022 at 10:20 AM, 2015Edge2015 said: https://www.ebay.com/itm/224476204170?mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=z3s2gefvq1i&sssrc=2349624&ssuid=-IhAIUftRd2&var=&widget_ver=artemis&media=COPY I have 2015 Ford Edge SEL without PowerLift gate - will this part still work? Share this post Link to post Share on other sites
2015Edge2015 Report post Posted June 27, 2022 10 hours ago, Samiii said: I have 2015 Ford Edge SEL without PowerLift gate - will this part still work? No. That's power. You said you don't have the power one. So no. Share this post Link to post Share on other sites
Amrap72 Report post Posted July 30, 2022 I have a 2014 Edge with a power liftgate, It opens without issue but will not close. It starts to close but doesn't move but 1 to 2 inches and then I here a relay click in the liftgate and it goes to fully open position. It will close manually. I ohmed the safety sensors and one was 6.1 ohms and the other 6.2 ohms so I am assuming they are not the issue. With them disconnected the liftgate will not even attempt to close. Any ideas would be appreciated. Thank you Share this post Link to post Share on other sites
2015Edge2015 Report post Posted July 30, 2022 Watch this. Might help you. https://youtu.be/znnJrlpku-U Share this post Link to post Share on other sites
Amrap72 Report post Posted July 30, 2022 Should have mentioned earlier, I did the battery disconnect/reset and had the same results, liftgate opens without issue but only goes down a couple of inches, then I hear relays inside the liftgate switching states and it opens fully. I also checked all 3 fuses associated with the system and found no issue. Share this post Link to post Share on other sites
2015Edge2015 Report post Posted July 30, 2022 Odd issue. Wouldn't know what is causing that. Maybe someone else can help. Share this post Link to post Share on other sites
Haz Report post Posted July 31, 2022 Below are PDF download links to relevant sections of the 2014 Edge Workshop Manual, relating to Power Liftgate operation, diagnostics including Diagnostic Trouble Code (DTC) and Symptom lists, wiring diagrams, and several major component removal and installation procedures. If your diagnostic efforts progress to steps requiring specific connector details beyond what the document offers, let me know and I will provide the connector information. Good luck! Power Liftgate Diagnosis and Testing - 2014 Edge Workshop Manual.pdf Power Liftgate Wiring Diagram - Page 1 - 2014 Edge Workshop Manual.pdf Power Liftgate Wiring Diagram - Page 2 - 2014 Edge Workshop Manual.pdf Power Liftgate Wiring Diagram - Page 3 - 2014 Edge Workshop Manual.pdf Power Liftgate Wiring Diagram - Page 4 - 2014 Edge Workshop Manual.pdf Power Liftgate Wiring Diagram - Page 5 - 2014 Edge Workshop Manual.pdf Power Liftgate Initialization - 2014 Edge Workshop Manual.pdf Power Liftgate Motor Removal and Installation - 2014 Edge Workshop Manual.pdf Liftgate-Trunk Module (LTM) Removal and Installation - 2014 Edge Workshop Manual.pdf Share this post Link to post Share on other sites
jljbtm Report post Posted January 16 I read through all of these complaints of the rear gate not opening because my 2016 has a slightly different problem where it will open and close properly but now (lately) upon closing it automatically reopens and stays open I have to go and physically close it.? jack Share this post Link to post Share on other sites
