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Condensation in the taillight's and light bar

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It seems like this problem has carried over to the 2019 Edge. Noticed that there was some foggy lenses on all four tail lights a couple of days ago. Later in the day yesterday , I thought I would recheck and it actually turned into water drops beading inside the lens. I ended up going to Ford and they said this was acceptable. For an SUV that is not even 7 days into ownership, it's not a great feeling.

 

It seems that the dealership actually has a picture guide to what is acceptable and when it should be changed. I happen to see the images of when it should be changed and it is insane. It's to the point where there is so much water inside that it doesn't seem realistic that anyone would wait for it to get that bad. I found an image that resembles some of the guided pictures on when to change head lights/tail lights.maxresdefault-2.jpg

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That's horrible! Disappointed in Ford enforcing such a rigid policy. No one in their right mind would ever wait for it to get that bad without having it addressed!

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This is what's stated in the owners manual:

 

GENERAL INFORMATION


Condensation in the Exterior Front Lamps and Rear Lamps
Exterior front lamps and rear lamps have vents to accommodate normal changes in air pressure.
Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold. When normal condensation occurs, a fine mist can form on the interior of the lens. The fine mist eventually clears and exits through the vents during normal operation.
Clearing time may take as long as 48 hours under dry weather conditions.
Examples of acceptable condensation are:
  • The presence of a fine mist (no streaks, drip marks or large droplets).
  • A fine mist covers less than 50% of the lens.
Examples of unacceptable condensation are:
  • A water puddle inside the lamp.
  • Streaks, drip marks or large droplets present on the interior of the lens.
If you see any unacceptable condensation, have your vehicle checked by an authorized dealer.

2019 Edge Owner's Manual

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You have drip marks as noted in @omar302 post.

 

This is covered and I have access to the document you reference that the dealer would have looked at.  If your pic is representative of what it looked like at the dealer, they clearly don't comprehend what is covered and not covered.

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I may have misunderstood your post.  The pic is not your vehicle?  

 

 

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34 minutes ago, jmr061 said:

I may have misunderstood your post.  The pic is not your vehicle?  

 

 

 

If I understand the Ops post correctly. He is providing an example of how it would need to look in order for the dealer changed the lens. 

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It would be nice to see a pic of the actual condensation in the OPs lights.  Any chance of that?

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No that is not a picture of my lights. I posted a picture that was similar to what was being used as a reference for determining if a swap should occur. I did take some pictures of  the tail lights when it was foggy but it was really hard to tell from the images. I actually did not take pictures of it when it started to bead up because at that point I had just taken it into ford.

 

So with that owner manual, what is the benefits of having head or tail lamps that accommodate changing air pressure? I don't understand the purpose of it. Is this something every vehicle does? If so, I'm curious why not use the same design/technology as the other Fords? I have a 14 explorer and never had an issue with condensation, or any of my cars. This is the first time I had this issue.

 

 

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I am now having the same problem affecting my 2015 Edge Sport. I went to the dealer before the winter of 2018 and was given the condensation explanation for why there was mist/condensation in the taillights.  Now I'm 3 months out of the original 36 month manufactures warranty and of course, Ford does not want to recognize or admit to poor design which causes this problem.   I'm trying to enlist some help from my local news station to get Ford's attention.  If all else fails I will look into what it takes to file a class action suit.1587277060_FordEdge20190326_142353.thumb.jpg.4780308f084b371c5197fc468b008df2.jpg

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I have the same problem on my 2016 Sport. I would be interested in a class action suit as well

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Just got back from the dealer. The service guys always treat me well and they think this is a crock. I am past my 3 yr, 36K warranty but am under ESP Premium Care and when the service rep checked the system this part number is not covered under ESP for ANY reason. What a bunch of bull. I guess I should have read the "whats not covered list" which according to Ford is much shorter than the "what is covered list" I have water pooling in the corners of the assembly and they don't think it will ever dry out. The dealer is making a special case for me with Ford but does not have much hope. This is a $1300.00 part. If Ford wont help the rep and I think the best course of action is to drill two small holes on the very edge where the water is puddling. This will help the water drain and maybe help the moister to evaporate. I can caulk the holes with silicon caulk and if it happens again just pop out the caulking. What do you guys think? Even if I spent the $1300.00 it would just happen again. 

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On 13 juin 2019 at 5:17 PM, Chipster said:

Ford part # OU812!

condensation fish.jpg

 

Hey!... Was the little red fish  an extra cost option? :hysterical:

 

Claude

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I have a 2019 with 4000 miles and noticed a little fog in the b tail lights. Now today I noticed my fog light is pretty fogged up. Made an appointment to see what they say. It is definitely making the light not shine very well. 

08F07447-0517-485C-B3F1-FC18B9D6A90E.jpeg

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Noticed this on my 2017 Sport this morning for the first time.

 

I have the extended Ford warranty that I paid $2K when purchased the car - what is Ford's response been to this, and will mine be covered?

 

 

Photo_20200106_141311.JPG

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Ford will say some nonsense that a lil condensation is to be expected due to the nature of lights etc.  It should be covered if you have the full ESP that covers lights etc.  That happened to my brother last year with his 2015 Sport.  He brought his warranty post sale because he had additional coverage because it was a CPO. The dealer told him that his ESP did not cover lights and some other bits. The good thing is that the dealer said if you call up Budco (SP) they will upgrade it and he just had to pay the difference. He did it in the parking lot and the very next day the dealer processed the claim for him. Took about 3 weeks or so because the tail lights were on back order. He's been condensation free ever since.

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1 hour ago, onyxbfly said:

Ford will say some nonsense that a lil condensation is to be expected due to the nature of lights etc.  It should be covered if you have the full ESP that covers lights etc.  That happened to my brother last year with his 2015 Sport.  He brought his warranty post sale because he had additional coverage because it was a CPO. The dealer told him that his ESP did not cover lights and some other bits. The good thing is that the dealer said if you call up Budco (SP) they will upgrade it and he just had to pay the difference. He did it in the parking lot and the very next day the dealer processed the claim for him. Took about 3 weeks or so because the tail lights were on back order. He's been condensation free ever since.

Thanks,

 

Just got a response from the service manager - I'll need to take care of it myself.

 

I took it through the car wash on Saturday, and it remained in my garage until today (Monday) when I drove it to work - its cold today but no rain, just bright sunshine. 

The car wash uses a high pressure washer as a pre-wash, which they've done for all the years I taken it there - this came to mind and I'm now concerned about that, but don't understand why it hasn't been an issue until now.

 

Quote

I ran the part number and Oasis it is only covered under base warranty which is 3/36 you also did not have the lighting option on you ESP sometimes they cover under that.

 

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2 minutes ago, 1004ron said:

Thanks,

 

Just got a response from the service manager - I'll need to take care of it myself.

 

I took it through the car wash on Saturday, and it remained in my garage until today (Monday) when I drove it to work - its cold today but no rain, just bright sunshine. 

The car wash uses a high pressure washer as a pre-wash, which they've done for all the years I taken it there - this came to mind and I'm now concerned about that, but don't understand why it hasn't been an issue until now.

 

 

 

Sorry to hear that. Hopefully it will clear up within the next few days. I don't think being parked indoors or not has anything to do with it. Perhaps park her outside overnight and see if that will help.  There is no definitive rhyme or reason why it happens. It happened at my car wash once. As soon as I noticed it, I felt like I tasted throw up in my mouth. By time I got home it had cleared  up.

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I have a 2016 Edge Titanium.  One tail light was replaced by the dealer before I took delivery of the vehicle for condesation.  The other one was replaced about a year ago under the 3 year 36000 mile warranty.  Even with the replacements I still get occasion moisture but nothing like the originals.

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15 hours ago, onyxbfly said:

 

Sorry to hear that. Hopefully it will clear up within the next few days. I don't think being parked indoors or not has anything to do with it. Perhaps park her outside overnight and see if that will help.  There is no definitive rhyme or reason why it happens. It happened at my car wash once. As soon as I noticed it, I felt like I tasted throw up in my mouth. By time I got home it had cleared  up.

I parked it in the garage and before I left for work it was all clear and on arrival at work 50 minutes later, with the temperature change, its still clear - will see what it looks like at lunch time after being in the sun.

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32 minutes ago, 1004ron said:

I parked it in the garage and before I left for work it was all clear and on arrival at work 50 minutes later, with the temperature change, its still clear - will see what it looks like at lunch time after being in the sun.

 

Awesome!! Glad to hear that it cleared up!

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Just an update for those that may stumble on this some time in the future.

 

It took three days to clear - leaving home in the morning it was clear, then at lunch time the condensation showed up standing in the warm sunshine - the amount decreased daily until it was gone on the fourth day.

 

I've also gone through the car wash since and no issues.

 

When this happened we had record high temps for winter , 60 ~ 70 degF, freezing temps at night,  with higher than normal humidity.

Edited by 1004ron
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I have been going around with Ford now for over 6 months. I have over an inch of water in the back light bar on both sides. 2017 Edge Titanium. First the BS that it would clear up on it’s own. That was 6 months ago when I had just under 36000 miles. On the next oil change I showed them again. Now we have 40000 miles on the car, and the crooks now say it is Not under warranty. So I called Ford corp. that was 4 weeks ago and they still are giving me the run around. The piece of junk light cost almost $2000. I have seen this on this site and others going back to early 2015. The photo shows the water line. Has their been any legal action taken against Ford. A class action suit? Time to call the lawyers and take action. 

 

55C4E6FC-3E20-4BBA-AE60-7533E4C6F644.jpeg

Edited by RJHENDERSON

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