DaBoz Report post Posted August 7, 2020 Followed the recommended Ford update procedures for Sync and I was able to obtain RDS on bluetooth and FM stations! Looke here: https://help.ford.com/update-sync/usb/ Share this post Link to post Share on other sites
jmr061 Report post Posted August 8, 2020 The 3.10 update has been out for over 3 years I believe. Share this post Link to post Share on other sites
AutoBuff Report post Posted August 8, 2020 19 hours ago, DaBoz said: Followed the recommended Ford update procedures for Sync and I was able to obtain RDS on bluetooth and FM stations! Looke here: https://help.ford.com/update-sync/usb/ I went to the update site, followed the instructions but have had no luck. 1) Entered my VIN. 2) Downloaded the ZIP file. 3) Formatted two USB drives to ExFAT as directed by website. 4) Extracted the ZIP file to the USB drive (note that the extracted file layout (Mac) did not match the website - the tar files were in the root folder, not in a SyncMyRide folder.) 5) Fired up the 2019 Edge (which has SYNC Version 3.3 Build 18201_PRODUCT). 6) Inserted USB drive and the message "This USB device is not supported. Please remove". Tried both USB drives on both USB ports. Same error. 7) Formatted the USB drives as FAT32. Tried 6) above - same result. 8) Formatted a USB drive back to ExFAT, created a SyncMyRide folder and placed tar files there to match the website screenshot layout. Same error message. 9) Connected the car to WiFi and selected Auto Updates > Search for Updates (command may be different). Searched for 3-4 minutes twice, each time no message displayed, good or bad. End of sob story. Both USB drives work fine on my Mac, regardless of format. If anyone has some insight as to what I'm doing wrong or suggestions for an alternative approach, please respond. Thanks. Share this post Link to post Share on other sites
enigma-2 Report post Posted August 9, 2020 (edited) Sync used to have the limitation of FAT-32 (only, and it was fussy about the format, had to be a clean format, not a quick wipe) and a 4 gig drive limitation. (But others have used 32 gig without problems). BTW, some have reported problems with USB drives formatted with a MAC computer. If you used a MAC try formatting with a Windows computer. Edited August 9, 2020 by enigma-2 Share this post Link to post Share on other sites
enigma-2 Report post Posted August 9, 2020 21 hours ago, jmr061 said: The 3.10 update has been out for over 3 years I believe. I'm still waiting for 1.4. (snort) Share this post Link to post Share on other sites
AutoBuff Report post Posted August 9, 2020 USB drives are 64GB and 128GB, which may be an issue. Don't have anything smaller and don't have access to a Windows machine. Guess I'll live with the current version. Share this post Link to post Share on other sites
Edgingage Report post Posted August 10, 2020 What's the advantage or difference with the 3.1 version, for me to know if it's worse the trouble, please. I'm always scared of changing what's working... Please let me know. TIA. Share this post Link to post Share on other sites
