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b00STie

FordPass Connect not working

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Hello Everyone,

 

Just got my edge ST and couldn't be happier. The only thing that is bothering me is I'm not able to get the remote unlock, lock, or start feature to function with the ford pass app. I have tried the following things:

 

Master reset 

Uninstall and reinstall app

Create a brand new account with ford pass and add the car 

Unplugging the modem behind the rear seat. 

 

 

No idea what I'm doing wrong but for the life of me I can't get the buttons to populate in the fordpass app. Anyone have any ideas? What's weird is I am getting information on the car itself in the app. ( miles gas tire pressure etc) and I can also schedule a remote start. Not from the main page because the button is not there but  on the vehicle detail page I can schedule a remote start and it works. If anyone has any ideas please let me know!

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It is an APP problem that other uses are also experiencing.  If you have an Apple device there is a way to setup shortcuts to use voice controls or you can use the shortcuts themselves which I have found to be much faster than actually having to open the FordPass APP.

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Oh okay so this is a wide spread issue and not just happening to me right now. I have an ios device I can try. Do I just ask siri or how do I setup voice command?

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I take no credit for this.  Someone who is much smarter than me developed this:

 

Run these from your iOS device.  This method uses the iOS SHORTCUT APP
 
Required Shortcuts: Install the next three in order AND RUN EACH ONE as you go along to ensure you have your settings correctly filled out. The rest of the shortcuts build on top of these 3 so once they’re working, you should be good to go for the rest.
 
FordPass Settings (https://www.icloud.com/.../9bc1eb69fef84afebdf14c1e26db2166) - This sets up your account information as well as the VIN of the car you want to control. It also includes hardcoded values for clientId and applicationId which were pulled from the git repository.
 
Get FordPass Token (https://www.icloud.com/.../16b5984efea8462e9897c1e58a8d9560) - This uses your login credentials and returns an auth token.
 
Get Vehicle Status (https://www.icloud.com/.../75dfc5615d1f43e485866c12661b0e8d) - This returns a detailed JSON containing a large amount of information about your car and is used in many of the shortcuts below. I only built shortcuts that every vehicle should support but if you run this on it’s own, it outputs the JSON so you can look through what else is available.
 
Feature Shortcuts:
 
Start My Car (https://www.icloud.com/.../52e05449cdc24596959dca93ee6bf20c) - This will send a start command to your car but will not guarantee the car actually started. It typically takes 15-30 seconds before your car will actually start but you can check if it is running using the “Is My Car Running?” Shortcut below.
 
Stop My Car (https://www.icloud.com/.../4f8d3221632c4a8095cf8e9d66eeb6a5) - This will stop your cars remote start
 
Is My Car Running?(https://www.icloud.com/.../99105621a5b2406f91ef49ce173c9661) - This will let you know whether or not your car is running due to a remote start command.
 
 
Is My Car Locked? (https://www.icloud.com/.../ac1656d2cd9c411589cdbd413df67f17) - This will let you know if your car is locked or unlocked
 
What Is My Cars Range? (https://www.icloud.com/.../5c5bf7fc8cbd4e17893f5c36475cb437) - Range left in miles
 
How Many Miles Are On My Car? (https://www.icloud.com/.../254d268ba9df4e84b93380894dfe5567) - Odometer reading in miles
 
What Is My Cars Oil Life? (https://www.icloud.com/.../c4eb2605a4fa4b8fb1fa8fd16541c965) - Oil life as a percentage
 
Where’s My Car? (https://www.icloud.com/.../cc151cb9229a49119814bd72b981be7b) - This opens Apple Maps with a pinned location of your car
 
Notes:
This may only work in the US based on the API naming but I would assume these could be updated with the corresponding regional APIs if someone can find them
These may also work on Lincoln Vehicles but someone with a Lincoln would have to confirm that
Run each shortcut manually through the ShortCuts APP the first time to set up permissions
The Ford APIs may change/disappear at anytime and may not always be reliable
This works for the FordPass APP only
Edited by jmr061
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Thank you!! I will give this a try. I really appreciate your help!

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it took me a bit to get it setup and working but it works really well.  Two things I had to do were first go into the settings of SHORTCUTS and turn on allow untrusted shortcuts and then I had to setup a dummy trusted shortcut before it would allow any untrusted shortcuts to be add.  then i went in and deleted that shortcut once I had everything working.

 

Let us know how it works for you.

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1 hour ago, jmr061 said:

it took me a bit to get it setup and working but it works really well.  Two things I had to do were first go into the settings of SHORTCUTS and turn on allow untrusted shortcuts and then I had to setup a dummy trusted shortcut before it would allow any untrusted shortcuts to be add.  then i went in and deleted that shortcut once I had everything working.

 

Let us know how it works for you.

I got this method working with Google assistant.  Thanks for the tip! I tried on my iPhone but my company manages that phone and they blocked shortcuts.  I thought it would be worth a try to see if my Google home would work and wallah...working great! 

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11 hours ago, b00STie said:

I got this method working with Google assistant.  Thanks for the tip! I tried on my iPhone but my company manages that phone and they blocked shortcuts.  I thought it would be worth a try to see if my Google home would work and wallah...working great! 

How did you get it working with Google assistant

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I got it working by connecting my Google assistant with the ford pass app. Here is the link to connect the Google assistant with your fordpass account. All you do is sign in and it connects everything.

 

 

https://assistant.google.com/services/a/uid/000000ac1d2afd15?hl%3Den-US&hl=en-US&jsmode=o&source=web&source=web

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The start, lock and unlock button are back on my FordPass app... 

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