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TwittleC

Remote Start stopped working ?

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Just got some warranty work (catalytic converter) and the brake line recall on my 2016 edge. Go to pick it up and the remote start doesn't work ( of course it's nothing they did¬†ūüôĄ¬†anyway other than the setting in the dash which I can't find under settings. And the hood latch what could be the issue? I beep it 3 times and lights just flash but no start no beep nothing. And no CEL any ideas would help before paying them¬†

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They may have disconnected the battery cable during the warranty work.  Let it sit for 8 hours and see if it starts working.

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If @akirby's suggestion doesn't work, try to disconnect the vehicle's battery for about 10 minutes then reconnect it.

 

Also, a low voltage battery would prevent remote start, so that's also a possibility. A long drive should recharge the battery sufficiently.

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From the 2016 Edge Workshop Manual...

 

2016 Edge - Remote Start Operational Parameters - Workshop Manual.jpg

 

Good luck!

 

Edited by Haz

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You do not need to fully disconnect the battery. The negative terminal can be a pain to get to.  You only need to disconnect the positive lead.

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Thankyou guys for the response I don't have any LEDS on my keyfob. And I tried the battery disconnect no go. I will be driving it quite a bit today so maybe if it's the battery it will charge it. I'll keep you informed! 

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So far everything I tried absolutely nothing has worked. Next oil change I'll see if they will diagnose it 

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You can't find the setting in the cluster to turn it off and on?

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No I cannot which is driving me insane. I'm not technologically impaired lol but it is 100 percent not in the settings  on the cluster only thing remotely close is automatic engine shutoff which I assume means it shuts off after 15 min after remote starting 

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How are you activating remote start since you don't have the fob with the led?

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i bought the car new.it's factory remote start  It won't let me upload the picture of the keyfob I'm just hitting lock 3 times  I couldn't upload a picture of mine so this is the exact fob I have 

Screenshot_20210808-071112_Chrome.jpg

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That is not factory remote start.  Might have been installed by the dealer but hitting the lock button three times def. is not from the factory.  You need to find out what system you have first.

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Well that's good to know lol I will have to just have them look at it. I dont have much choice at this point. Just odd that it quit after the work they did. Kinda frustrating after working for about 5 years. Thanks for the input 

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We have an aftermarket (fortin) remote start that uses the factory fob.  We go lock-unlock-lock and the vehile starts up.  We did have a CEL come on last year and the remote start would not work until the issue was fixed and the code was cleared.

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OK figured it out dealer said they wouldn't be able to touch it because it after market. I pulled apart. Under the steering wheel it is a logic tech one and I contacted them it went into valet mode(remote start not the car) because they unhooked the battery for so long. So we were able to get it back to proper mode and it works great! Thanks for all the help guys the fix was to hit the start/stop button 5 times very quickly 

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