BaZZaD Report post Posted August 21, 2021 (edited) Hello friends! Recently bought Edge 2019. I wanted to connect a USB flash drive to listen to music, but the flash drive is detected and plays for about 10 seconds. After 10 seconds, the flash drive disappears and appears again after 20 seconds. The same with Android Auto. The second USB port (lower) does not see a flash drive or a phone at all. It doesn't even charge the phone. I checked both USB ports using a USB tester and load and I see that both ports give 5v 2a. But the first port periodically stops giving amperes. What can I do? Can you advise something? PS sorry for my English Thank you! Edited August 21, 2021 by BaZZaD Share this post Link to post Share on other sites
akirby Report post Posted August 21, 2021 Sounds like the USB ports are bad or it could be the APIM (controller). Share this post Link to post Share on other sites
1004ron Report post Posted August 21, 2021 4 hours ago, BaZZaD said: Hello friends! PS sorry for my English Thank you! Welcome. Please add your location and vehicle model and year to your profile signature - https://www.fordedgeforum.com/settings/signature/ There's differences in the models for certain world wide markets. Share this post Link to post Share on other sites
enigma-2 Report post Posted August 22, 2021 Is your Sync updated to the latest version? Is your USB drive formatted to FAT32? How about exFat? How old is the druve? What you're describing is a somewhat common complaint across many platforms. Try master reset or reformatting the drive and reloading the music. Share this post Link to post Share on other sites
BaZZaD Report post Posted August 22, 2021 6 hours ago, akirby said: Sounds like the USB ports are bad or it could be the APIM (controller). I read on the Internet that many people have a problem with USB ports on Ford. APIM (controller) - Is it a physical part or a software part? Share this post Link to post Share on other sites
BaZZaD Report post Posted August 22, 2021 5 hours ago, enigma-2 said: Is your Sync updated to the latest version? Is your USB drive formatted to FAT32? How about exFat? How old is the druve? What you're describing is a somewhat common complaint across many platforms. Try master reset or reformatting the drive and reloading the music. Sync version is 3.3. I tried both FAT32 and exFAT and different flash drives but the same result. I did a reset from the display and by holding down the ON + Forward buttons. No result Share this post Link to post Share on other sites
onyxbfly Report post Posted August 22, 2021 If its a recent purchase the dealership that you brought it from may offer some type of warranty. Or depending on your build date and mileage you may be under the factory warranty. To avoid paying a diagnostic fee, I'd suggest calling a ford dealer and give them your vin and ask if its under warranty. If its under warranty let Ford sort it out. If its not under warranty the USB hub isn't expensive new and a replacement APIM should be around $2-$300 used. Share this post Link to post Share on other sites
1004ron Report post Posted August 22, 2021 Could it be related to the market that this Sport/SEL was sold in - Azerbaijan Share this post Link to post Share on other sites
enigma-2 Report post Posted August 23, 2021 At this point it sounds like the ports are the problem, either something entered the openings (beer, coke, etc. which is periodically shorting ) or dirt (which doesn't allow the usb drive to fully seat, becoming intermittent), or, the cable on the back of the hub is not quite seated fully. If the ports are clean and clear, I'd pull them and check the connection. Have the ports ever worked properly? Its also possible that the APIM is the cause, but if so it would throw codes. Easy enough to check, expensive to fix. Share this post Link to post Share on other sites
BaZZaD Report post Posted September 10, 2021 Hello! Today I disassembled the CSS module myself. I found an oxidized microcircuit on the board. I replaced it and both USB ports started working normally. Thank you all for your support! 2 Share this post Link to post Share on other sites
enigma-2 Report post Posted September 11, 2021 (edited) Wow. I'm impressed. ... and you were asking us for advice? lol What's a "CSS module"? Edited September 11, 2021 by enigma-2 1 Share this post Link to post Share on other sites
