BraddB Report post Posted May 10 Whenever I try to use a USB thumb drive to play media files I get a message of "Unsupported device" after it tries to initialize the USB. I thought that might be because I am on sync version 1 and it needed an update. I downloaded the update to a thumb drive and still am having the same issue. Anyone have any ideas? Share this post Link to post Share on other sites
Haz Report post Posted May 10 Since you've been to the Sync Update Download Page, your thumb drive format is FAT32 for pre-Version 3 Sync system update? If you do not have Navigation, you could use an SD card for your audio files. I use a 2 GB card formatted FAT32 for mp3 files with no issues. Good luck! 1 Share this post Link to post Share on other sites
BraddB Report post Posted May 10 (edited) 1 hour ago, Haz said: Since you've been to the Sync Update Download Page, your thumb drive format is FAT32 for pre-Version 3 Sync system update? If you do not have Navigation, you could use an SD card for your audio files. I use a 2 GB card formatted FAT32 for mp3 files with no issues. Good luck! I got it figured out. The thumb drive was partitioned in gpt instead of mbr. Once I changed it all over to mbr the sync update worked, and now media files play just fine. Edited May 10 by BraddB 3 Share this post Link to post Share on other sites
