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Safety Recall 22S43 -- Certain 2015 - 2018 Edge + Other Models -- Transmission Shifter Cable Bushing

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Updated Notice To Dealers (partial letter, with red line emphasis added)

 

848091746_SafetyRecall22S43-DealerBulletin-07-05-2022-Edited.thumb.jpg.7c99503990da53db0ced778a9d66dafd.jpg

 

 

Refunds For Owner-Paid Transmission Shifter Cable Bushing Repairs

 

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Sample Letter To Owners

 

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PDF Download Link To Recall Repair Technical Info

 

Safety Recall 22S43 - Technical Info - 07-05-2022.pdf

 

Edited by Haz
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Believe it or not, today I faced this exact issue. Left from work to lunch, parked normally. When returning to my Edge, started normally, then when I shifted out of Park to Drive, the shifter felt weirdly light the. Car didn't move, shifted back to Park but it got stuck there. Indicator in the cluster showed it was neutral even though shifter was in Park now. Now it refused to shift out of Park, figured it was the brake-shift interlock not releasing, due to transmission being actually in neutral as indicated. Released the shift interlock as per the owners manual (was really difficult) and when it finally released the shifter was light through the gears like it didn't actually shift anything.

 

Got it towed to the dealer, thankfully it was stuck in neutral, so it was easy to get on the tow truck. Now waiting to hear from the dealer tomorrow. 

 

Edit: reading the recall description carefully, it is different from my case. In my case the indicator was showing it in Neutral and I did get a warning that the transmission is not in Park when turned off. 

Edited by omar302
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Omar: With you providing them the Recall details, at least they can inspect & ensure there is no issue with the cable bushing, and/or evaluate if the cable bushing is a contributing factor to your Edge's symptoms.

 

Good luck!

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'Notice To Dealers' letter updated; Owner Refunds information added, Sample Letter to Owners added, and Recall Repair Technical Info added.

 

Good luck!

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Hi Haz,

 

I was surfing on NHTSA site and found the letter dated July 5th, 2022 to dealer (link). However, the part numbers in Attachment II of the letter are gibberish. Where the Part Numbers released?

 

image.png.f832e3ad793fe31f8c7393b2cba14844.png

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image.thumb.png.5c75f9759470b757d27cc177182a1249.png

 

Below is PDF download link to entire Dealer Bulletin document...

 

Safety Recall 22S43 - Dealer Bulletin - Supplement 1 - August 1, 2022.pdf

 

Good luck!

 

Download link updated to Supplement 1 document, which clarifies dealership parts-ordering procedure.

 

Edited by Haz
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How difficult would this be for me to check if I need this or not?

 

The PDF @Haz attached shows it under one hour labor for the repair.

 

My dealership has in the past given me the recall parts for me to DIY and registered the recall as complete, which I might do for this.

Edited by 1004ron

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If the bushing isn’t damaged or missing then no work is required.  Not sure how easy it is to I spect and/or replace but it can’t be too hard.

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BTW got the same notice on daughter’s escape.

Edited by akirby

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4 hours ago, 1004ron said:

How difficult would this be for me to check if I need this or not?

 

I don't have experience, however this PDF (same one from my post above) has photos of the procedure. Just need to remove the intake air filter box. 

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2 hours ago, akirby said:

If the bushing isn’t damaged or missing then no work is required. 

 

As per my understanding, the recall is to replace the bushing with a new one made of a different material and install a protective cap so it does not deteriorate and cause the roll away risk. So they will replace the bushing under this recall if if the current one is not currently damaged. 

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2 hours ago, omar302 said:

 

I don't have experience, however this PDF (same one from my post above) has photos of the procedure. Just need to remove the intake air filter box. 

Don't know how I missed that - I'll call the service manager and ask for the parts.

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Safety Recall 22S43's permanent repair procedure was/is included as PDF download link at bottom of the original post, above, and will also immediately download from here...

 

Safety Recall 22S43 - Technical Info - 07-05-2022.pdf

 

Good luck!

 

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Service director replied "Parts on back order no ETA".

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Ford Boss Me 

 

 

Edited by enigma-2
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Mobile repair service conducted at owner's home or business, and towing of undriveable vehicle being added to Safety Recall 22S43...

 

1075179329_SafetyRecall22S43Sup2-DealerLetter1.thumb.jpg.daca850047a615bbefcfe06a403a0ab9.jpg

 

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Good luck!

 

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My weekend project.

 

Picked up the parts today.

 

 

IMG_9154.JPG

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Because you're personally doing the Recall repair work, it would be nice if your dealer found a way to grant you the half-hour of claimable Labor in FordPass Reward points...

 

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I'd expect them to submit for administering your Edge's Recall fulfillment, but not for the half-hour Labor you are supplying.

 

I believe you mentioned previously, that they need the parts you remove, in order to technically complete their Inspection sign-off process...

 

image.png.d2086b842c0bd0cabfcf53bb09518525.png

 

Good luck!

 

Edited by Haz

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@Haz  this time the service manager didn't ask for the old parts, like he did when I changed the front brake hoses.

 

Yeah, it would be nice to get Reward points.

 

They sure do submit it, because CarFax is no longer showing this overdue.

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I just installed these parts last night on my 2018 Ford Edge. Pretty straightforward. The airbox requires a quick tug upwards to release the two plastic bulges that sit in two rubber doughnuts after removing the two bolts from the crash structure. The shifter housing retaining clip took a few minutes to figure out how to get it to release: there are two dimples that stick out and hold it in place. The one on the right can be pressed with your finger and then you can sort of twist (counter-clockwise) the yellow thing to release the dimple on the left. I used a plastic panel removal tool to pop off the connector from the transmission. I went with the 5mm and 15mm socket and large wrench method to press out the old bushing. Worked great! Releasing the adjustable end also took me a while. I found that you can slide the green locking tab with one hand and and then press the white clamp from the backside with flat plastic pry tool to be effective. Took me an hour, but I could do it in 20 minutes now that I know all the "tricks".

shift-bushing.jpg

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Hmm. I went to my local dealer today with photos of my installation (before and after), the old bushing in hand, the parts packages that I used, and my VIN. They said they can't mark a recall complete unless they do the work. No exceptions. I understand that from a liability perspective I guess: what if some moron did it wrong and the dealer marks it complete and the vehicle pops out of park due to a bodged installation and the vehicle causes damage to property or a person. Still, don't I have the right to repair my own vehicle? My local dealer has screwed up my other car and I really don't like other people working on my car; plus, the time to get the car there and then pick it up whenever they happen to get to it is a major inconvenience. With the airbox out, I took the opportunity to clean the area in/around the area..something I'm sure the local mechanics wouldn't bother doing. Surely there's a way to mark the recall as complete by an end-user?

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