11Edge Posted August 12, 2011 Report Share Posted August 12, 2011 (edited) Just had the 2.11 update installed yesterday. Things seem faster so far and overall working well. This morning I found I still have the case of the missing or invisible station presets. The box is just blank or sometimes it will be red without the wording. However if you click on it the station still comes on. Another thing that hasn't been addressed is the "ICE" input information for the phones 911 call to info. Most of the phonebook remains unavailable. Maybe just an iPhone thing? I had the problem with the preset being red but no lettering. I switched to FM and then back to Sirius and problem corrected, at least for now. I have version 2.8. Edited August 12, 2011 by 11Edge Quote Link to comment Share on other sites More sharing options...
CCTraveler Posted September 6, 2011 Report Share Posted September 6, 2011 Purchased 2011 Edge Limited two weeks ago. Today started it up and there is a black square in the middle of the Ford Touch screen. It appears on all screens. ( Navigation, Sirius, Climate, and Phone) It is solid and blocks everything behind it. Any ideas on what it is or how to get rid of it? Quote Link to comment Share on other sites More sharing options...
dr.edge Posted September 6, 2011 Report Share Posted September 6, 2011 Purchased 2011 Edge Limited two weeks ago. Today started it up and there is a black square in the middle of the Ford Touch screen. It appears on all screens. ( Navigation, Sirius, Climate, and Phone) It is solid and blocks everything behind it. Any ideas on what it is or how to get rid of it? Pulling fuse 29 will reset the MFT/SYNC system so it reboots. If that doesn't fix it then there's probably a hardware issue with the APIM that the dealer will need to fix. Quote Link to comment Share on other sites More sharing options...
wlepse Posted September 6, 2011 Report Share Posted September 6, 2011 Purchased 2011 Edge Limited two weeks ago. Today started it up and there is a black square in the middle of the Ford Touch screen. It appears on all screens. ( Navigation, Sirius, Climate, and Phone) It is solid and blocks everything behind it. Any ideas on what it is or how to get rid of it? Check here: http://www.fordedgeforum.com/index.php?/topic/8149-new-mft-gremlin/ I had something that sounds very similar. It appeeared will I was driving and rec'd a call. After teh call terminated the dialog box remained. The GPS was still working but was grayed out. Eventually I found that if I put in a new destination it cleared itself. Quote Link to comment Share on other sites More sharing options...
CCTraveler Posted September 6, 2011 Report Share Posted September 6, 2011 Check here: http://www.fordedgeforum.com/index.php?/topic/8149-new-mft-gremlin/ I had something that sounds very similar. It appeeared will I was driving and rec'd a call. After teh call terminated the dialog box remained. The GPS was still working but was grayed out. Eventually I found that if I put in a new destination it cleared itself. Pulled the Nav card and reinserted it. Everthing loaded up and the black box was gone. Thanks for all the help. CCTraveler Quote Link to comment Share on other sites More sharing options...
DavidStruff Posted September 7, 2011 Report Share Posted September 7, 2011 When that happens to me, I go back to the screen that caused it to begin with and it usually goes away Quote Link to comment Share on other sites More sharing options...
tpm419419 Posted October 14, 2011 Report Share Posted October 14, 2011 (edited) With all the issues that the MFT is having I think you may see a whole new redesign within a couple of years. Look at what Cadillac is coming out with next year. Truly amazing tech that appears to work as intended Cadillac CUE Edited October 14, 2011 by tpm419419 Quote Link to comment Share on other sites More sharing options...
wilsons66604 Posted October 16, 2011 Report Share Posted October 16, 2011 With all the issues that the MFT is having I think you may see a whole new redesign within a couple of years. Look at what Cadillac is coming out with next year. Truly amazing tech that appears to work as intended Cadillac CUE This brought to mind the Edge and MFT ads I watched a couple of years ago. It looked like it worked then. Quote Link to comment Share on other sites More sharing options...
1duFos Posted October 18, 2011 Report Share Posted October 18, 2011 With all the issues that the MFT is having I think you may see a whole new redesign within a couple of years. Look at what Cadillac is coming out with next year. Truly amazing tech that appears to work as intended Cadillac CUE Touching the screen while driving sounds like an accident about to happen, what happens after the warranty runs out and this technology goes belly up? and what will the cost be to repair it? just don't get it why we need all this cr*p and distractions? Quote Link to comment Share on other sites More sharing options...
tpm419419 Posted October 18, 2011 Report Share Posted October 18, 2011 Touching the screen while driving sounds like an accident about to happen, what happens after the warranty runs out and this technology goes belly up? and what will the cost be to repair it? just don't get it why we need all this cr*p and distractions? Touching a button or turning a knob isn't that much different. Touching a button may actually be quicker AND safer. As they say... to each their own. No one is forcing anyone to buy it Quote Link to comment Share on other sites More sharing options...
Frisco1522 Posted November 4, 2011 Report Share Posted November 4, 2011 (edited) I've had my 2012 for a week and a half without any problems until today. I may have created it myself tho. I started it and put it in reverse before it got booted up and the MFT screen went berserk. Locked up,nothing worked on it and the clock stayed at the time that I started the car for almost an hour. Sometimes it lost a couple of minutes, bluetooth wouldn't connect, nav system wouldn't work and the screen would periodically shut off. After driving it for about 40 minutes I got a message for an SD card fault. When I got to my destination, I shut the car down, pulled the SD card and put it back in and prepared to call the dealer's service dept. When I restarted the car, all was well. Poltergeists? OK, went out to pick up supper and the screen was blank again. Few minutes into the drive the "SYNC" screen came up and said it was performing maintenance. After it did that, was OK. WTH? Edited November 5, 2011 by Frisco1522 Quote Link to comment Share on other sites More sharing options...
dr.edge Posted November 6, 2011 Report Share Posted November 6, 2011 I've had my 2012 for a week and a half without any problems until today. I may have created it myself tho. I started it and put it in reverse before it got booted up and the MFT screen went berserk. Locked up,nothing worked on it and the clock stayed at the time that I started the car for almost an hour. Sometimes it lost a couple of minutes, bluetooth wouldn't connect, nav system wouldn't work and the screen would periodically shut off. After driving it for about 40 minutes I got a message for an SD card fault. When I got to my destination, I shut the car down, pulled the SD card and put it back in and prepared to call the dealer's service dept. When I restarted the car, all was well. Poltergeists? OK, went out to pick up supper and the screen was blank again. Few minutes into the drive the "SYNC" screen came up and said it was performing maintenance. After it did that, was OK. WTH? I'd consider that pretty normal operation (as bad as it is). The way the system is currently written, it seems to have a problem with dealing with too many interrupts at once so when it gets busy, it tends to exhibit unexpected behavior. Unlike earlier versions, it's also designed to detect this and at the first opportunity, reboot, which is what you're seeing when the "Scheduled Maintenance" screen comes up. Until the full re-write comes out int the spring (keep your fingers crossed) you'll have to learn to live with it. Quote Link to comment Share on other sites More sharing options...
tjbron Posted November 10, 2011 Report Share Posted November 10, 2011 Until the full re-write comes out int the spring (keep your fingers crossed) you'll have to learn to live with it. Just got a marketing e-mail from Ford. Check out this quote: Simpler. Faster. Better. We're continually exploring ways to make your driving experience more rewarding. To that end, a new MyFord Touch performance upgrade will include improvements integrated into upcoming 2013 model-year vehicles equipped with MyFord Touch. This upgrade, which enhances the system and adds features, will also be provided to all existing MyFord Touch owners at no charge. You can look forward to redesigned screens, new functionality and more. Quote Link to comment Share on other sites More sharing options...
oakjefferson Posted December 19, 2011 Report Share Posted December 19, 2011 man this makes me nervous about buying one Quote Link to comment Share on other sites More sharing options...
Opusnbill7 Posted December 21, 2011 Report Share Posted December 21, 2011 It's not that bad. We've had ours for about 2 months and I've had to "reboot" it once. Other than that it works pretty good but does have a few "quirks" like not responding to button presses right away sometimes. I have faith that the new version will fix a lot of these problems, though. Ford has a lot riding on this software and a lot of cars it's in or going into. I don't think they're going to make the same mistake twice and that's why we haven't seen the new version yet... Quote Link to comment Share on other sites More sharing options...
akirby Posted December 21, 2011 Author Report Share Posted December 21, 2011 It's not that bad. We've had ours for about 2 months and I've had to "reboot" it once. Other than that it works pretty good but does have a few "quirks" like not responding to button presses right away sometimes. I have faith that the new version will fix a lot of these problems, though. Ford has a lot riding on this software and a lot of cars it's in or going into. I don't think they're going to make the same mistake twice and that's why we haven't seen the new version yet... Also understand that Ford has been working on this for close to a year and without any pressure from a new product launch to push it out the door before it's ready. They're also using 1000 Ford employees as beta testers. Knowing Ford's management I don't think they'll allow that mistake to be made twice. Quote Link to comment Share on other sites More sharing options...
Ctrl-z Posted December 21, 2011 Report Share Posted December 21, 2011 I used to be mildly entertained by the new faults I would discover with the MLT on my MKX. But it's been quite a while since I had a brand new one, in fact 2.11 has been working rather well for the last couple of months. Yesterday though I opened the locked passenger door, sat down and watched the screen turn on all by itself. I watched the Sync "scheduled" service reboot sequence, after which I had a fully functioning Sync system. Neat trick considering at no time did I touch the start button or enable aux. power. I wonder how often my vehicle's Sync system reboots itself and plays the radio while I'm not around? Quote Link to comment Share on other sites More sharing options...
Tulsa Posted December 21, 2011 Report Share Posted December 21, 2011 I had my first adventure into pulling fuse 29 today. On my way home at lunch the display once I went into drive showed only black with the cancel button on the left and the zoom button on the right. Now the buttons did nothing when pressed and on my right side 4" display when I got to the nav section ironically just said it wasn't working and to refer to the touch screen. I stopped and restarted the car a couple of times and it would show the camera when I went into reverse but when I went to drive, just the cancel and zoom buttons, otherwise it was black. I proceeded to fight with the fuse cover and wrenched my neck enough until I was able to grab fuse 29, pulled it and all came back to operational. What a pain in the rear that was. I officially owned my car for one year yesterday. Until 2.11 I've never had to resort to the fuse 29 trick. 2.11 sucks and I wish I'd never upgraded it, and I use the term "upgraded" begrudgingly. Quote Link to comment Share on other sites More sharing options...
wilsons66604 Posted December 21, 2011 Report Share Posted December 21, 2011 I listened to the Autoline this Week ep 1551 with Ford VP. When asked about the MFT problems he mentioned that some owners weren't happy and they needed to improve the interface (no mention of BUGS). He said the new version will be released with the '13 models in February. Quote Link to comment Share on other sites More sharing options...
tpm419419 Posted December 21, 2011 Report Share Posted December 21, 2011 MyFord Touch on YouTube Looks promising Quote Link to comment Share on other sites More sharing options...
goatee Posted December 22, 2011 Report Share Posted December 22, 2011 I have also noticed a trend with my v2.11 and of course am not happy. If the new upgrade doesnt fix these things I am seriously considering another vehicle. 1. The phone disconnects itself once a week. Not being able to re-pair the system to the phone I have to delete and then re-pair using the sync code etc.. Consistently happens. 2. Changing stations from the steering wheel becomes impossible once a week. I then have to master reset the system. Sometimes this works and sometimes not. 3. I also notice about once a week that the screen incorporates icons for the CD player when the Sirius or regular radio is on. The play, fast forward and rewind icons right in the middle of the screen. Master reset done due to #2 but then this problem will still exist. Turning the car off overnight seems to work. Also with this problem, the text messaging stops working too having regained its function in the morning. I refuse to pull any fuses or disconnect any battery cables. A $44,000 car !! No way. Gotta have faith right? 1 Quote Link to comment Share on other sites More sharing options...
boogity Posted December 22, 2011 Report Share Posted December 22, 2011 Has anyone seen this? Blank big screen, heat goes full blast, small screen says communication temporarily not available. This happened twice today. The dealer told me to disconnect the battery, I did this, 30 miles later problem came back. I want a extended warranty on this system. This a 2011 ford edge, MFT , 1100 miles. I hate this car. I want my 11 year old VW back. I have never had a new car where basic features would just stop operating. ( radio, heat /ac, hazard button, fan speed) I should have bought the Jeep. Quote Link to comment Share on other sites More sharing options...
wilsons66604 Posted December 22, 2011 Report Share Posted December 22, 2011 Has anyone seen this? Blank big screen, heat goes full blast, small screen says communication temporarily not available. This happened twice today. The dealer told me to disconnect the battery, I did this, 30 miles later problem came back. I want a extended warranty on this system. This a 2011 ford edge, MFT , 1100 miles. I hate this car. I want my 11 year old VW back. I have never had a new car where basic features would just stop operating. ( radio, heat /ac, hazard button, fan speed) I should have bought the Jeep. Just wait for the "Performance Upgrade" :-) It will fix all the problems! Yeah. Right. I'll believe it when I see it. Quote Link to comment Share on other sites More sharing options...
boogity Posted December 22, 2011 Report Share Posted December 22, 2011 Just wait for the "Performance Upgrade" :-) It will fix all the problems! Yeah. Right. I'll believe it when I see it. I took the car to the shop today, It happened two more times. At the shop, the ford service manager said " I have never seen this one". He gave me a loaner, said I may need the loaner for a week. Then he had the nerve to ask me if I liked my new car. I told him I hate the car, wished I would have never purchased the car. I am praying they buy the car back, I know that won't happen. Quote Link to comment Share on other sites More sharing options...
choff1138 Posted December 28, 2011 Report Share Posted December 28, 2011 Hey Wilson- I had a glitch! Today my phone just wouldn't connect which i quickly figured out that the blue tooth just wouldn't stay on in the car. So tonight I pulled the battery before dinner and reconnected after. Everything works again, plus I noticed that now I can select some of my addresses in my phone book and set them as my destination so that navigation would kick over. Not all addresses work and I don't know why not. I also don't remember if this worked before and I just never tried it, but I do know I have been doing a lot of cleaning up of my address book. Who knows. But I thought you would like to know that I had a glitch. Hopefully it isn't the start of a trend. Quote Link to comment Share on other sites More sharing options...
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