Power Liftgate Issue

[richy]

Richy

I opened the front passengeer window 1/2 way, and got good results. I stopped by the dealership today, spoke to the technician that nhas worked on my problem, and he agree's, that it's a vaccuum/pressure problem. He called Ford this past Thursday, and they told him they would get back next week, he said "lets see what they have to say". The tech, Vinny, said that this should have been resolved long ago, and if they can't give him an answer, he's going to have the service mgr at the dealership, call the "higher ups".

Joe

 

Joe, that's good. It doesn't sound like they're trying to blow any smoke up your ass anyway. Looking forward to seeing what the "fix" will be to this one!

[JOEHIO]

Yeah, Richy, no smoke up my ass, they (Maplecrest, in Union, NJ) are really good, and the tech Vinny, is, I think, even more tired with this than I am. Will post when resolved - maybe I'll even make a new topic, like 'Liftgate problem resolved' , so others will know what was done.

Joe

[JOEHIO]

Got a call today from John T at my dealer, Ford finally got back to them on the program update for the tailgate not closing on the 1st try. If I leave a door open, and close the gate, it WILL close the 1st time. Bringing it in next Tuesday, will post an update after that.

Keeping my fingers crossed on this one.

Joe

[JOEHIO]

Had my MKX in about a week ago, they did a pgm update for the amt of force used to close the gate. Happy to report all is now fine. :happy feet:

Edited April 6, 2012 by JOEHIO

[Guest Riney]

I’m having an issue with my wife’s 2013 Edge. When trying to open or close the power lift gate it’ll actuate the latch and attempt to raise or lower the hatch, but will only move slightly. In this case, could it be the motor’s just gone bad??

[WWWPerfA_ZN0W]

Either need to recalibrate or replace the hatch struts first.  Especially if the struts are original to the vehicle.

 

Might still need to replace the motor, but try the lesser cost options first.

[Riney]

I’m having an issue with my wife’s 2013 Edge. When trying to open or close the power lift gate it’ll actuate the latch and attempt to raise or lower the hatch, but will only move slightly. In this case, could it be the motor’s just gone bad??

 

 

[Guest OrangeYouGladToSeeMyEdge]

Issue with my 2008 Edge Limited - lift gate (power enabled) will open and almost immediately (aggressively) close.

 

Power liftgate/disabled: I can manually push it to all the way open, pressing the close liftgate button inside hatch closes it fine.

 

What's going on? TIA

[akirby]

21 minutes ago, Guest OrangeYouGladToSeeMyEdge said:

Issue with my 2008 Edge Limited - lift gate (power enabled) will open and almost immediately (aggressively) close.

 

Power liftgate/disabled: I can manually push it to all the way open, pressing the close liftgate button inside hatch closes it fine.

 

What's going on? TIA

 

Worn out support strut?

[Guest Mel wood]

On 3/17/2012 at 10:36 PM, richy said:

 

Joe, that's good. It doesn't sound like they're trying to blow any smoke up your ass anyway. Looking forward to seeing what the "fix" will be to this one!

I have a 2014 Edge and my lift gate does this also. I disengaged and reenegaged it.  It still happens.  It will open part way or close part way then stop.  Doesn’t matter if doors open etc.

[Guest Lisa]

I'm having the same issue with my 2017 Edge when the hatch closes. It doesnt latch and opens back up. Then I cant get it to close again. Have to close manually. 

[Gadgetjq]

10 hours ago, Guest Lisa said:

I'm having the same issue with my 2017 Edge when the hatch closes. It doesnt latch and opens back up. Then I cant get it to close again. Have to close manually. 

Give the latching mechanism a thorough visual check.  Has something gotten caught or pushed down into the body side latch or the tailgate side?  You could pull the plastic trim piece from the body side (it just snaps out, no bolts/screws) to be certain nothing's down there and to see if the tailgate will latch without the trim in place.