mkx2go Posted January 7, 2012 Report Share Posted January 7, 2012 If you have a VIN, sign up on the SyncMyRide website. You can monitor the installation & version of the software. You'll see when they install it in factory. What version should I be watching for? Thanks JD Quote Link to comment Share on other sites More sharing options...
GeneBopp Posted January 8, 2012 Author Report Share Posted January 8, 2012 (edited) What version should I be watching for? Thanks JD 2.11 is the most recent bad software version. So something greater than that would be a good sign. To upgrade from to version 2.11 all you really had to do was stick a memory stick in the car and let the car run for an hour. It sounds like the "big fix" is going to be the same thing. To be honest, I hate this car. I would not have bought it if I knew that any interaction with the MyF'dupTouch would make me angry. In your position, I would not take the car till I saw the new version of Myfordtouch. If the new version still crashes daily and cant McDonald's faster than driving down any road till you pass one I would find a non-ford car. Edited January 8, 2012 by GeneBopp Quote Link to comment Share on other sites More sharing options...
wilsons66604 Posted January 9, 2012 Report Share Posted January 9, 2012 What version should I be watching for? Thanks JD Gen 2 version 2.11 is the latest version on the street I'm not sure what they are calling the new version... possibly Gen 3. Quote Link to comment Share on other sites More sharing options...
Waldo Posted January 9, 2012 Report Share Posted January 9, 2012 2013s will come with the new version, 2012s will not. Quote Link to comment Share on other sites More sharing options...
drpepper Posted February 7, 2012 Report Share Posted February 7, 2012 2013s will come with the new version, 2012s will not. Been away from forum awhile- see all the chatter here & on the smr forum- the release of the new MFT upgrade? I see talk of few weeks, 1st qtr, Spring, not till 2013 taurus release, I see postcards- wow head spins... Any new reliable news on the best estimate of when? Quote Link to comment Share on other sites More sharing options...
swalker Posted February 7, 2012 Report Share Posted February 7, 2012 I got my new issue of the Ford magazine they send out to new owners and it talked about the upgrade and that it will be coming shortly (whatever that means). If it looks like the picture they showed and works like they say, it will be 100% better than the current version. Can't remember which version I have, and haven't had a lot of problems with the system, but it is quirky and definitely needs some help. My Edge is only 6 months old and I will give it at least until the warranty is up to get fixed or will be looking for a new vehicle. Don't need computer problems with no warranty, but I'm keeping my fingers crossed because other than that, we love our Edge. Quote Link to comment Share on other sites More sharing options...
Scratch Posted February 7, 2012 Report Share Posted February 7, 2012 I contacted Ford Customer Service about the upgrade and they would not provide any details on when we would be receiving the update. However, they did inform me that my system would require 2.11 in order for the upgrade to work. I had to take my Edge to the dealership and have them install 2.11. I know they are advertising the fact that the new update will not require a dealer install but the vast majority of people don't have 2.11 and, as a result, will be required to go to the dealership to get the update before installing the new one (3.0?). Kind of defeats the purpose and I feel like this is another example of Ford not being completely honest with their customers. 3.0 better be amazing! 2 Quote Link to comment Share on other sites More sharing options...
wilsons66604 Posted February 7, 2012 Report Share Posted February 7, 2012 I contacted Ford Customer Service about the upgrade and they would not provide any details on when we would be receiving the update. However, they did inform me that my system would require 2.11 in order for the upgrade to work. I had to take my Edge to the dealership and have them install 2.11. I know they are advertising the fact that the new update will not require a dealer install but the vast majority of people don't have 2.11 and, as a result, will be required to go to the dealership to get the update before installing the new one (3.0?). Kind of defeats the purpose and I feel like this is another example of Ford not being completely honest with their customers. 3.0 better be amazing! Very interesting. 2.11 is required to install the new version? Bring it on! I have the 2.11 "pig" installed Currently, to self install an update you have to be on (I think) 2.7. Quote Link to comment Share on other sites More sharing options...
cal3thousand Posted February 7, 2012 Report Share Posted February 7, 2012 I contacted Ford Customer Service about the upgrade and they would not provide any details on when we would be receiving the update. However, they did inform me that my system would require 2.11 in order for the upgrade to work. I had to take my Edge to the dealership and have them install 2.11. I know they are advertising the fact that the new update will not require a dealer install but the vast majority of people don't have 2.11 and, as a result, will be required to go to the dealership to get the update before installing the new one (3.0?). Kind of defeats the purpose and I feel like this is another example of Ford not being completely honest with their customers. 3.0 better be amazing! Thanks for sharing Quote Link to comment Share on other sites More sharing options...
drpepper Posted February 7, 2012 Report Share Posted February 7, 2012 Been away from forum awhile- see all the chatter here & on the smr forum- the release of the new MFT upgrade? I see talk of few weeks, 1st qtr, Spring, not till 2013 taurus release, I see postcards- wow head spins... Any new reliable news on the best estimate of when? I'll answer my own question the mod. at smr posted... http://boards.synccommunity.com/n/pfx/forum.aspx?tsn=54&nav=messages&webtag=fordsyncmb&tid=4569 "...beta-testing phase is still ongoing .. coming this spring, and within the next few months." Quote Link to comment Share on other sites More sharing options...
choff1138 Posted February 7, 2012 Report Share Posted February 7, 2012 I think you have to be at least on 2.7 to do it - at least that is what I remember the rep on fb telling me. I am still waiting till the 3.0 comes out and will have the dealership do it all themselves. No reason for me to mess mine up now. Quote Link to comment Share on other sites More sharing options...
wilsons66604 Posted February 8, 2012 Report Share Posted February 8, 2012 I think you have to be at least on 2.7 to do it - at least that is what I remember the rep on fb telling me. I am still waiting till the 3.0 comes out and will have the dealership do it all themselves. No reason for me to mess mine up now. Good idea. No need to go to 2.11 now. You seem to have had very good luck with your system. Quote Link to comment Share on other sites More sharing options...
11edgelimited Posted February 8, 2012 Report Share Posted February 8, 2012 I contacted Ford Customer Service about the upgrade and they would not provide any details on when we would be receiving the update. However, they did inform me that my system would require 2.11 in order for the upgrade to work. I had to take my Edge to the dealership and have them install 2.11. I know they are advertising the fact that the new update will not require a dealer install but the vast majority of people don't have 2.11 and, as a result, will be required to go to the dealership to get the update before installing the new one (3.0?). Kind of defeats the purpose and I feel like this is another example of Ford not being completely honest with their customers. 3.0 better be amazing! You can do the 2.11 upgrade at home with a usb thumb drive.. You download through sync my ride.... It is really simple. You plug it in the computer download the file to it go out in your car start it and insert usb drive in usb port and wait for it to be completely done. Once completely done shut off car bring in thumb drive and plug into computer. Sync my ride confirms everything downloaded correctly. Quote Link to comment Share on other sites More sharing options...
wilsons66604 Posted February 8, 2012 Report Share Posted February 8, 2012 You can do the 2.11 upgrade at home with a usb thumb drive.. You download through sync my ride.... It is really simple. You plug it in the computer download the file to it go out in your car start it and insert usb drive in usb port and wait for it to be completely done. Once completely done shut off car bring in thumb drive and plug into computer. Sync my ride confirms everything downloaded correctly. If you don't have 2.7 or above, you can't do the 2.11 update yourself. Quote Link to comment Share on other sites More sharing options...
swalker Posted February 9, 2012 Report Share Posted February 9, 2012 Article on this in the USA Today. http://www.usatoday.com/money/autos/story/2012-02-07/ford-mytouch/53014836/1 Quote Link to comment Share on other sites More sharing options...
seabee78 Posted February 16, 2012 Report Share Posted February 16, 2012 My update: Had my '11 Edge in for scheduled maintenance last week. I asked about the new MFT software upgrade and the email I got from Ford stating Q1 2012. Service guy made a call and then told me the new software was in. I was right...at least in Canada they are not sending out flash drives. The upgrade is done by the dealer. I'm booked in for later this morning. I'll let you guys know how it goes. *crossing my fingers* Quote Link to comment Share on other sites More sharing options...
FordGuru Posted February 16, 2012 Report Share Posted February 16, 2012 My update: Had my '11 Edge in for scheduled maintenance last week. I asked about the new MFT software upgrade and the email I got from Ford stating Q1 2012. Service guy made a call and then told me the new software was in. I was right...at least in Canada they are not sending out flash drives. The upgrade is done by the dealer. I'm booked in for later this morning. I'll let you guys know how it goes. *crossing my fingers* i could be wrong man, but i think the upgrade you're getting is just a software update to the current MyTouch version. i dont think you're getting the new version. i've made several phone calls this AM to reps, FSE's, and the Sync Tech Hotline. Nobody knows anything about it being released. Your dealer may be a lil confused. I hope not, I hope the new update is out so we can just forget all this mess from the previous mytouch version, lol. just don't be too upset if its only a minor software/firmware update and not the full new version everyone is waiting for Quote Link to comment Share on other sites More sharing options...
mv-clear Posted February 16, 2012 Report Share Posted February 16, 2012 My update: Had my '11 Edge in for scheduled maintenance last week. I asked about the new MFT software upgrade and the email I got from Ford stating Q1 2012. Service guy made a call and then told me the new software was in. I was right...at least in Canada they are not sending out flash drives. The upgrade is done by the dealer. I'm booked in for later this morning. I'll let you guys know how it goes. *crossing my fingers* I already received the mailer saying that users will be mailed flash drives (I'm in toronto, canada).. so it sounds like your getting the 2.11 update which has been out for quite some time. M. Quote Link to comment Share on other sites More sharing options...
seabee78 Posted February 16, 2012 Report Share Posted February 16, 2012 (edited) Man, if this is just the 2.11 I'll be a little upset. I purposely stayed at v2.4 version because of all the comments some folks here made that their MFT worked crappier with 2.11. Mine was working pretty good already I'm still here at the dealer, 1.5 hours and counting. ETA: OK. Got my car back. Yep, you were right. It's v2.11. I confirmed it on Syncmyride.com. What a waste of time. At quick glance it looks like it works at least as well as before. I could tell it was v2.11 when I saw the same old screens. That guy didn't know what he was talking about or he was just BSing me. Last week he said that the upgrade just came in the week before. I knew 2.11 was out for quite a while, so I figured if this just came out it must be the rewrite. Ahh, well.... Edited February 16, 2012 by seabee78 Quote Link to comment Share on other sites More sharing options...
cirockets Posted February 16, 2012 Report Share Posted February 16, 2012 Man, if this is just the 2.11 I'll be a little upset. I purposely stayed at v2.4 version because of all the comments some folks here made that their MFT worked crappier with 2.11. Mine was working pretty good already I'm still here at the dealer, 1.5 hours and counting. ETA: OK. Got my car back. Yep, you were right. It's v2.11. I confirmed it on Syncmyride.com. What a waste of time. At quick glance it looks like it works at least as well as before. I could tell it was v2.11 when I saw the same old screens. That guy didn't know what he was talking about or he was just BSing me. Last week he said that the upgrade just came in the week before. I knew 2.11 was out for quite a while, so I figured if this just came out it must be the rewrite. Ahh, well.... Did you not get a notification yet about the update being sent to you via a flash drive. I received notification 2 or 3 weeks ago. Bummer for you but my understanding is we all have to get the 2.11 update done before installing the one we received on the flash drive. So you are one step ahead of me. I'm still running 2.7 without any significant problems. Quote Link to comment Share on other sites More sharing options...
FordGuru Posted February 16, 2012 Report Share Posted February 16, 2012 Did you not get a notification yet about the update being sent to you via a flash drive. I received notification 2 or 3 weeks ago. Bummer for you but my understanding is we all have to get the 2.11 update done before installing the one we received on the flash drive. So you are one step ahead of me. I'm still running 2.7 without any significant problems. update version won't matter when it comes to the new one. Quote Link to comment Share on other sites More sharing options...
cirockets Posted February 16, 2012 Report Share Posted February 16, 2012 update version won't matter when it comes to the new one. Oh really. I was advised and I believe it was on this forum that 2.11 must be installed before continuing with the new one. Well that's great news because I was a bit hesitant about installing 2:11 when my system was working so well. Thanks. Quote Link to comment Share on other sites More sharing options...
FordGuru Posted February 16, 2012 Report Share Posted February 16, 2012 Oh really. I was advised and I believe it was on this forum that 2.11 must be installed before continuing with the new one. Well that's great news because I was a bit hesitant about installing 2:11 when my system was working so well. Thanks. the reason i say it wont matter is that when you take it in to have the upgrade to the new system installed, they'll just update it to whatever version is current and required then install the new version on top of that. so if you're running good right now just leave it be Quote Link to comment Share on other sites More sharing options...
akirby Posted February 16, 2012 Report Share Posted February 16, 2012 the reason i say it wont matter is that when you take it in to have the upgrade to the new system installed, they'll just update it to whatever version is current and required then install the new version on top of that. so if you're running good right now just leave it be But it matters if you're doing the upgrade yourself because I don't think you can self-upgrade prior to 2.7. Quote Link to comment Share on other sites More sharing options...
cirockets Posted February 16, 2012 Report Share Posted February 16, 2012 But it matters if you're doing the upgrade yourself because I don't think you can self-upgrade prior to 2.7. Yes that's what I was thinking. As a matter of fact I think you have to have at least 2.7 before you can do the 2.11 yourself and then the final update yourself. There was some concern that if you lived in Canada you would have to download the final update but apparently that is not the case. I have already received notification that a USB flash drive will be sent to me when available. Anyway thanks for the info and keep it coming. Quote Link to comment Share on other sites More sharing options...
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