orlym2

Harleymhs,

 

I followed your postings on the Sync site and seems like after your 2nd visit, everything is absolutely perfect and all is corrected

Sounds like you got the right dealer to do this upgrade! Is it the Gen 2 Version 2.4?

 

I would like to know which dealer you went to? Are you in Canada?

 

I'm from Montreal and most dealers I have tried contacting have absolutely no clue about the update and what I'm talking about when I ask them what version they have.

 

I am looking for stories like yours with a successful update to the newest version in either Montreal, Toronto, Ottawa with the correct Ford logo and color or in this area so I can go to this particular dealer with confidence that my car will be fixed properly!!

 

Thanks for replying back when you have a chance!

Tony

my car got updated on friday Jan 21, with this

Sync Version Gen2 - V2.4<BR itxtvisited="1">Confirmed installations <BR itxtvisited="1">BT4T-14D546-AD

they told me this was the fastest and latest software available to date,it solved response time issues and remote start problems also,i got it done in leamington ,ontario, like many other dealers around there, they kept my car twice with no updates donne to it until they got a hold of a Ford sync teck (that descended on earth)and asked to have a look at my car and finaly got it donne.<BR itxtvisited="1">

Just received this...

 

"Chad,

 

Thank you for your email in regards to Ford My Touch.

 

We have just received word that Technical Service Bulletin 10-24-9 has been sent to the dealers for the My Touch System. Please contact them and schedule an appointment to bring in your vehicle for them to perform the update to your Ford My Touch system. Any dealer should be able to perform this update and the update is for the known issues that have been reported with the system. We appreciate your patience and apologize for any inconvenience.

 

 

Sincerely,

 

Keith

Ford Motor Company

SYNC Support Center

 

Ford Confidentiality:

--------------------

For security reasons, please do not submit any sensitive personally identifiable information, such as credit card numbers, driver license number, SSN, DOB, etc. Thank you.

 

 

[THREAD ID:1-5HS3MO]

 

 

 

 

-----Original Message-----

 

From:

Sent: 12/8/2010 01:21:23 PM

To: sync@ford.com

 

Subject: Re: SyncMyRide Website – General Concern

 

<div>Thanks Keith. Not sure if this is related to the maintenance issue, but the SYNC web site is showing that there's an update ready to be applied to my vehicle, BT4T-14D544-BD Version SYNC GEN 2. I brought my vehicle to my Ford dealer this morning for my scheduled appt., and they informed me that there is no update ready for SYNC at this time, that the website is incorrect, and that they will call me when it is ready. There seems to be some confusion around whether or not there is an update, message board users are giving mixed reviews on recent experiences with talking to dealers about the update, how informed and prepared the dealers/service departments seem to be, etc. Can you provide me with any information to help me understand if the update listed above it available, if it is necessary to go to the dealer to have it applied, if the dealers are aware of the update and have the proper tools to apply it, if there's a change-log or some list of what is being updated/enhanced/added, and lastly whether or not it's necessary to apply the update immediately or by a certain date? I have some reservations about bringing my vehicle back to the service department if the process isn't figured out - I would rather have my working, older version of SYNC then risk messing it up if the process hasnt' been ironed out yet.</div>

 

<div> </div>

<div>Thanks,</div>"

[/quote

the same happend to me i had almost the same e-mail ,so i put the same question to a keith and a John from sync support center they gave the same exact answer,the i called my dealer and they also said that they have no update to install and this was Dec.08 2010

as previousely posted by me ,i'm yet to find the place to insert the real key blade (for those with push start button) that allows you to start the engine ,after reading the quick guide manual that stated this :

usual. You can remove the IA key from the backup slot once the vehicle is started, if desired.

I will see if I can get a pic - might not turn out.

 

I totally understand - I waited 8 weeks from date of order till got mine.

i would like to see that picture too ,because i've looked everywhere and no show.they said in the glove box

I came across yet another glitch.audio visualizer.....When you enter the Audio Settings menu, watch closely at the top of the display and you'll see the "Audio Visualizer ON/OFF" menu setting show up for about 1 second, and then magically disappear. In some cases, you can even press the ON or OFF button, but it doesn't appear to do anything. anybody care to shed some light on this?

Have you checked SyncMyRide tonight? Is there still an upgrade listed for you?

gonne like the wind i started a new post that explains the B.S

like i said i'm reporting on my update

aperently at my dealer my system cheks ok nothing needs attention, what a bunch of crap because i previously made sync support center know how i was feeling about the myford touch and how it was behaving,and i got a response from a keith at sync support center agreeing that there is issues with the system and they're working at it,together with the misterious vanishing of the update ,don't you guys agree that smells fishy.also the idiots wanted me to pay for the instalation of the update and could'n tell me what was being updated

beta or not tomorow at 8 am i'm getting my update .i'll keep in touch and analise the new changes.

i don't seam to be able to display album art with the gracenote feature in order to see the 3d carousel display of all my albums. anybody gave this a try and what did you foud out?

i just got this update for my car BT4T-14D544-BD Version SYNC GEN 2 update i guess my old version of sync was 1.3 anybody else got this or i'm i behind on updates, just last week i got in contact with ford's Customer Relationship Center and they assured me that my car had the latest updates, therefore i think this must be the so desired and talked update that everybody's waiting for. I have to go to the dealer to install it.

my reboot only happened because i made it so ,it has worked great since then ,it apears the BT pairing issue of my phone has disapeared since then.still have faith! love the dam car..........

so what the hell was all the advertising about ! being able to get to your car and inset a usb stick or sd card and view your pictures and video ,also scroll the cd with gracenote 3d carousel album art bla bla bla...i think ford need's alot of explanation about all those claims .so far i can't see any pictures or video clips thru these inputs... it started with the programing of the so caled inteligent key ,i folowed the manual instructions to realize time after time that nothing had changed on my car,if it was'nt for the good people in this forum that somehow found out that not folowing the manual and instead skiping step 4 and wait 20 seconds befor hitting the unlock button on the key programing sequence i would still be folowing the instructions and thinking that i was the stupid one........hope that updates come soon for all these minor glitchs and ford tells people that these things are happening.

is there sutch feature like a user profile in the 2011 edge limited in canada, that when you activate your personal ikt key all the settings that you had set before came back when you re enter tha car after somebody else has used it ( i know about seats and mirrors ,but what about ambient lights and sound ,wallpaper etc.)