eoulman

Okay, I figured it out! I thought the direct entry buttons were the preset buttons....duh!

Dont' be a dope, i'm an IT consultant and having the same issue .... so what do you hold down?

I think even mentioning "class action lawsuit" is stupid at this point. If Ford knows there is a problem and they're working on it then you have to give them time to come up with a fix. It's not like the vehicle is undriveable. There is no way Ford is ignoring this type of problem and a class action lawsuit will do nothing but waste time and money and make the lawyers rich.

"There is no way Ford is ignoring this type of problem" ... This should have never been a problem, after 20 days of use ... lack of proper QA/QC procedures is ignorance.

Got my brand new Ford Edge 2011 on October 29th ... not even 2 weeks old, everything looked good but yesterday the my synch screen went down and would not turn on anymore. I first noticed that there was something funky about this display the 2nd day i got the car ... the volume button would not have any effect on the radio volume ... but the issue went away after stopped and restarted the engine ... i'm extremely disappointed with ford over this ... i paid a lot of money NOT to have these types of issues.

anyway, it sounds like a common problem with the synch ... taking it to the dealership on Wed.