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fdlarsen

Edge Member
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Posts posted by fdlarsen

  1. If you are registered at www.syncmyride.com, go to this link

    It will show you when and what version has been installed.

    Also, if you don't have the latest software installed, the website will tell you that you need an update.

    Yes I am, and I uploaded a fresh version check once I returned. Based on the issues I have being minor, I think I may just wait a month for my oil change considering I am pretty certain my dealer hasn't updated MFT on any other Edge's yet. I don't want to be the first.

  2. just guessing, but what may have happened is that when your "latest" version was loaded, they did not pass the successful update back to syncmyride site. If you have done an update from Sync there are 3 steps, download the update to thumb drive, load update in car, then come back to sync sight with USB plugged into computer and acknowledge the update was successful, I think when you click the update status button , the usb drive you used passes the status back to sync.

     

    I did all those steps before and did them again today when I got the Edge back. Without knowing the software they use, I don't know enough to walk in and argue with them. Is there a ford support number besides a dealer?

  3. I took mine 2011 Edge in today because the sync web site said I had an update pending. The site says I have BT4T-14D545-BA but BT4T-14D544-BD is the version I should update to. I got a call after dropping it off telling me that I didn't need an update because I have the latest version. I questioned this and asked if I could talk with the tech. I went in the shop and they ran the update software for me to see. To my surprise, it returned with a different version than the Sync Status checker does. Pretty hard to argue with the tech when there is no version indication on the screen of the MFT and it clearly said the version was BT4T-14D544-BD on their computer screen connected to my Edge.

     

    I checked again when I got home and it still says I have an old version and need the update. Seems there may be an issue with one of the two since they don't match. My MFT issues are relatively minor compared to others so I didn't put up a stink.

     

    Anyone else have this happen or have issues with the sync status checker?

  4. That sounds like the same issue I had......There is a software update. My dealer updated the software, this does require a special cable. Your dealer should be able to get the software and cable soon, if not now, as it has just been or soon to be released.

     

    Picked my new Edge up at the dealer today and it still had an older version than the one you reported...so far the only issue is bluetooth audio not working, but I'm only on hour 4 so I don't really know how things work yet.

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