jbuck

I made a post in another topic about 22s and leaks. In canada Ford has a TSB out to replace any 22" wheels that are leaking, the leaks are due to corrosion around the beads. I had all four wheels replaced by Ford Canada. I can't see why the U.S wouldn't have a similar TSB or I would at least bring it to thier attention about Canadas woes.

There apparently is a TSB for the US on this as well. We had the same problem with one wheel and Ford is replacing the wheel at no charge. There was no offer to replace all the wheels but our Ford service rep. initiated the process for us without having to fight them at all on it. If your dealer is giving you the runaround you should insist they do their research and initiate the process of getting approval from Ford to replace your wheel if you have a persistent leak. I had one service advisor completely dismiss my claims. He either was not well informed or not concerned enough to take care of a repeat customer. If you have options in your area, it's a good idea to shop around for the dealership and service department that is going to provide the best service. I have lost confidence in the dealership nearest me and they will not be servicing any of our 3 Ford's anymore, or selling me anything new. We have plenty of Ford dealers to choose from. Good luck.

The main performance improvement Ford is bragging about is with the Nav system. Has anyone been able to test the Navigation yet?

I wonder if the SD cards are delayed for a reason.

My Nav card arrived with the USB stick in the same package. So far, no problems but I haven't had time to put it through the paces yet. Thanks to forum members for the good info to be on the look out for.

submitted my request as well

Have you ever managed an extremely large and complex software project?

...Why yes I have. You test the hell out of it before you stage it into production.

I too am pleased that Ford is addressing these issues. For all my griping to Ford, I will say that I was impressed that they called me personally to inform me that the update was coming....much appreciated. They even put me on a 3 year or 45, 000 mile maintenance warranty for FREE for my troubles. Not sure this is something that is being offered to everyone but if you get a call you might ask. Everyone that has been dealing with this problem should get something. I do beta testing for a living but did not find it enjoyable pointing out the problems Ford should have (must have) known about, and addressed before selling us these expensive vehicles. MFT was not fully baked first time around. Keeping my fingers crossed that they are going to do right going forward and I truly believe that will be the case.

Nicely done. That is one thing i don't like about our 11' Edge Sport and this is a dramatic improvement that is both easy to do and inexpensive. Now, I will have to do it when the wife is not around. She is not big on mods and its her car.

Has anyone used the 3m clear stickers on the fairings below the doors so people don't drag their feet and chip the paint? Anyone do this yet?

We did it on our 11' sport. They had to be made custom as there was not a standard template that provides the coverage needed.

Attn: Owners of Ford vehicles with MFT and SYNC systems. Please make sure you report your concerns regardless of if they are well known or not. Ford needs to hear from angry customers about your problems!

My 2.4 version of Sync is plagued with problems that are well documented in these forums. Screen lock up, screen lag, fan speed stuck on high, abrupt system reboots. Perhaps unrelated but noteworthy, BLIS intermittent failure (for no good reason),as well as cross traffic alert failure. Sound familiar? Tell Ford.

It appears the 2.7 solution (dealer installed only) is not fully baked. Sync v2.7 is causing problems for some customers and my dealer advised against installing it at this time. Dealer confirmed that the solution is hit or miss and they have had customers that have lost navigation functions from the upgrade process. My service guy also mentioned it took two days for them to perform one of the updates for a customer due to problems.

Ford is working on a fix, no ETA for when the next release will be available or what specifically the release will address. It seems to me that better communication on the issues, solution, and estimate for fix should be available. While not ideal, good communication will make this unpleasant experience more manageable for customers. I have not received any communications from Ford stating what the known problems are, how the problems will be resolved, when the problems will be resolved, etc. It's not the service departments problem that they are having trouble with install, and they should not be responsible for communicating these updates (or problems with updates) to Ford customers. Someone at Ford needs to do a better job with public relations for their existing customers.

Put pressure on Ford to resolve these problems by calling Ford customer assistance number below. Maybe if they here from enough disgruntled customers they will expedite a fix, and come up with a better method for communicating with customers that are experiencing these problems.

Make your concerns known by writing or calling to:

Ford Motor Company

Customer Assistance Center

16800 Executive Plaza Drive

P.O. Box 6248

Dearborn, MI 48121

Toll free: 1-800-392-3673 (all makes)

Toll free: 1-800-521-4140 (Lincoln and Merkur only)

not good with the rims lol but i was just showing off the tint

ill definitely look into winter tires/rims next year and getting that clear protection stuff asap

Good luck with the clear bra treatment. Had mine done and it was a very tough install. Lot's of front end to wrap, lots of curves and edges. Make sure you go with a VERY experienced installer and don't pay until you are completely satisfied. Glad I did it on mine but they are still correcting user install mistakes and have had it back three times. I don't think my installer was as experienced as they made him out to be. They are actually sending the guy for factory training (re-training) and are going to try one more time. If they don't get it right this time they are refunding my money. It was a $1000 job.

2011 Edge Sport with less than 800 miles on it. We are still in the break in phase obviously, and the avg. mileage we are seeing is around 19mpg. Not really seeing numbers around the stated EPA highway averages yet. Hope it will improve some in the coming months but gas mileage was not a selling point for us.

Not trying to being mean here but will state the obvious. Enjoy your ride for the REAL reasons you bought it, which I would say for most the SPORT is all about the styling and technology. I doubt many/any of us paid much attention to other vehicles in the showroom that get substantially better MPG's.

For me, comfort, style, and technology was more important than how much I spend a year on fuel. For argument sakes, consider the following:

-Spend roughly 40K on your car

-Monthly payments shelling out $500-600 a month (if financing)

-Fuel hits $4 a gallon, and drive 15K miles a year

....The difference between getting an average of 19mpg vs. 25mpg is about $750 a year at $4/Gallon. Considering how much we spent on the vehicle for the added style and creature comforts this doesn't sound all that bad to me.

Hi Twistid - I've got an 11' Sport and to my knowledge the answer would be NO!! don't step on that!!

 

If your kids are little i.e. 25-50lbs it likely wouldn't cause any issues, but I certainly wouldn't step on mine. They seem quite firm, but still flex easily so I don't believe there is any real support under them.

 

This is certainly just my opinion and not based on any fact, so if someone else knows for sure, please post! I'd like to know myself. The panel itself looks great, but I hate that it collects dirt and muddy crap!!

These are not intended to be steps in my opinion and that's unfortunate due to the ride height with the 22's. The do give a bit with adult weight and i can almost gurantee that repeated use as a step is going to cause problems down the line. Fortuntately, my wife and I have long legs but it is a little awkward having to clear the body moulding with your legs, and occasional contact / stepping is inevitable from adults, and unavoidable with kiddos.

Also frustrating that this moulding accumulates dirt and grim so easily. Argggh. Don't forget to wash there too! I am going to apply the 3M clear film (paint protection) to protect the area from incidental scuffs, and occasional use from passengers that don't know better. This may be something to consider if you our anal retentive like me. Another thought was to put a "not a step" warning sticker on it but this would look like crap. Probably won't do this but I cringe at the thought of my wife or one her friends hitting it wearing high heels or using as a step.

Not the best design from Ford but the overall style sure looks good.

Don't let the dealer tell you that the sensors must be dirty, causing the problem. Nice try but my car was spotless each time the system failed.

Actually I have had intermittent trouble with my Cross Traffic/Blind Spot. I have had two occasions where I have been driving on the highway, the light will come on and stay on for several days and error message on the left screen. It corrected itself for about a week and two days ago the same thing happened and today it again corrected itself. The alert works on the passenger side but not the drivers side. Ford is now thinking it may be a sensor problem because there is a left and right sensor. I was advised today that within the next few days (MFT quote) there will be an update, mainly to correct the clock issues so may wait for that update before dealing with the Bliss problem.

I have had few problems with the BLIS system that I wanted to post. With only 700 miles on the vehicle, on two separate occasions the blind spot system locked up. The lights on the mirrors remained lit, and the information center indicated that the blind spot system error'd / not available, press ok. The warning lights on the mirrors remained lit (both sides) and the problem self corrected after turning off the vehicle and restarting. I have also received the same message once on the cross traffic system alert (not available). This is not good considering three problems in this area in less than a month and 700 miles

.......Not to mention Sync booting twice in the same time period (doesn't look normal to me), and the 8" touch screen completely freezing up (screen lock displaying music, and no control over the touch screen for about an hour) once. This problem self corrected after letting the vehicle sit for a while, but a simple engine off and restart withing a few seconds did not correct the problem.

Ford is going to have to address these problems. Technology is great if it works but if these problems continue I am already getting a bad taste in my mouth. Tastes like Lemon, as in lemon law!

So does this mean the Ford DVD players are plug and play if I want to add the later? Is all the wiring already in the seats, including power, if I buy the DVD players through the parts department?

Good question. Not sure if this can be a do-it yourself project if you try to add a factory ordered DVD system after the fact. I am going to look for wires but some other posts suggest that wiring harnesses needed are not included if you do not purchase the accessories as part of the original build. I hope this is not the case.

I know the Edge's that ship with the DVD system are not installed at the factory, they ship extra headrests with the DVD's in a box to be installed by the dealers. Saw this on the showroom model before they did the installation. I have to imagine this is a quick process for them otherwise the dealers would push back. The million dollar question is are the wires in the seats regardless of whether you order the DVD system or not? Time will tell but I could see them eliminating any extra, not needed wiring as a cost saving measure. Appreciate feedback from anyone that is in the know on this one but absent of this information I can ask one of my ford guys to ask around for us.

Just received our 2011 Edge sport. We had this vehicle built to our specifications. We opted not to get the dual DVD headrests as our salesman told me we could add the exact same thing (made by Audiovox / Invision) for substantially less through local car stereo shops. The salesman said that all wiring is already in place in the seats and that it was simply a matter of ordering replacement headrests that has the DVD and wiring harness and could just plug them right in.

The local shops are telling me that this is not the case. They said the wiring is different on the systems sold (...if not through Ford). While supposedly the same DVD units can be purchased with a factory match leather headrest, they are not plug and play. I was told by a reputable installer that they run there own wires, picking up power from the fuse box and somewhat more involved than simply swapping out the headrests.

Hoping someone can confirm this, and if so, be advised that the local shops actually want more to install these units than it would have been for me to have gone through ford in the first place if you try to get the same unit.

Thanks

I have seen this twice on my new Edge Sport in the last two weeks. Once, I waited and the sound stopped after a couple of minutes. The first time it happened I thought I needed to restart the engine and turn off to make the problem go away. I think there is a time out feature for whatever it is.

My 2011 Ford Edge Sport is being built today and I will take delivery in a couple of weeks (hopefully). I put the myford Touch system through the paces at the dealership with one they had in stock and had some problems with Sync. It seems that Sync does not like larger MASS storage devices, at least not the two I tested which are detailed below. Before anyone asks, I did not test with various iPOD models, and have no reason to believe at this time there are compatibility issues with an iPod. This thread may be of more interest to other forum members like me, that are not amongst the zillions of proud iPOD owners. If you are an iPOD owner and have experienced problems please feel free to comment.

For the following tests, I attempted to confirm compatibility with the devices I own with the ultimate goal of connecting the largest storage device possible, that can store all my music and are recognized by the Sync system.

Test #1: Zune 4GB model was immediately recognized by Sync and the indexing process started. I was told this can take quite a while to complete and I did not finish the syncing process but consider this a successful test.

Test #2: I connected my larger Zune 120GB player and the device was not recognized by Sync. Test FAILED! Two Microsoft products that don't work together, what's up with that? Giving all those iPod fans out there some ammunition for why Apple is better.

Test #3: I connected a USB powered external hard drive that was 40GB (exFAT) and the hard drive was not recognized by Sync.

I read on some older threads that the size of an external hard drive could be an issue, possibly due to the hard drive capacity/size not being supported. I also read somewhere that Sync (perhaps earlier versions) would not work with certain hard drive formats e.g. NTFS = No, but that FAT32 was compatible. I formatted the 40GB hard drive for exFAT which is the only option I have on my Desktop/laptops and this did not work.

Suffice it to say that us early adopters have to take the bad with the good. I don't expect that the dealers are sufficiently trained to troubleshoot these things (at this early stage), and may not ever be, so I am seeking feedback from other techies that have had success getting larger MP3 players, or external hard drives to work successfully on the latest myFord touch system.

If you have encountered this problem, and have a solution please share any information/thoughts you have.

Thanks in advance.