Just purchased a 2011 Edge SEL with a Remote Start Bi-Directional 100 Series Plug and Play PN BT4Z-19G364-A. When I picked
up the car the dealer had the wrong remote starter installed. It was the type that had the start button right on the key. I made them
change it to what I ordered,which they did without any hassle. However the remote start feature works just fine but the find and panic
button do not work at all. I was wondering if anyone else was having this problem with this series remote starter? seems to me if
you advertise that the product has this feature as well it should work.
Any info on this matter would be much appreciated