Hello all. I finally conceded and went to the dealer and got the Sync 2 update and am not happy that I did it. Driving off the lot after the update, MFT rebooted itself 3 times and lost connection with my phone numerous times. Next day, MFT wouldn't connect at all. I called Ford Customer Service and was told to do a Master Reset on the Sync system and a soft reset on my phone. This process worked for 3 days and now it's happening again. Called Ford Customer Service again today and was told to pull Fuse 29 to do a Master Reset that will be, and I quote, "ten times bigger than a computer reset". Also, my USB goes crazy several times a day and my volume control raises on it's own. Is anyone else experiencing some of these ridiculous problems? Please offer suggestions if you have solved any of this.
Hi Zippy2011,
I am having similar problems to yours and others on this forum. I bought my vehicle in the middle of March, and it already has VersionGen2 - V2.4.
It was working for a while, but now I'm experiencing the following bugs:
- Random volume increases
- System is stuck "Connecting to phone..." ; Bluetooth is unuseable
+ Above issue also seems to impact the rest of voice commands, SYNC always thinks it is in the phone menu, and in a call
+ As far as I can remember, the last command I did before problems started happening is the end call button on the wheel. Somehow privacy mode was enabled, and things went South from there
+ Going to the Bluetooth menu and trying to turn it on/off doesn't help. I am not sure if it is really on or off behind the scenes, but it is clearly in a bad state
+ Resetting my Android phone doesn't do jack to help the issue
- Often times the Sirius radio stations names do not populate in the grid box on the home screen, or even on the radio screen.
- UI seems to have lag in the range of half a second
I definitely hope developers from Ford/MFST are monitoring these forums and taking note of all the issues that seem to be on this latest release.
I agree with other posters that pulling a fuse every time it goes bonkers shouldn't be the answer. I guess I am willing to do a master reset if it is available. I am surprised that there is not a simple on/off button to restart it.
Bluetooth not connecting to Phone after Sync Gen 2
in 2011 Edge & MKX
Posted
Hi Zippy2011,
I am having similar problems to yours and others on this forum. I bought my vehicle in the middle of March, and it already has VersionGen2 - V2.4.
It was working for a while, but now I'm experiencing the following bugs:
- Random volume increases
- System is stuck "Connecting to phone..." ; Bluetooth is unuseable
+ Above issue also seems to impact the rest of voice commands, SYNC always thinks it is in the phone menu, and in a call
+ As far as I can remember, the last command I did before problems started happening is the end call button on the wheel. Somehow privacy mode was enabled, and things went South from there
+ Going to the Bluetooth menu and trying to turn it on/off doesn't help. I am not sure if it is really on or off behind the scenes, but it is clearly in a bad state
+ Resetting my Android phone doesn't do jack to help the issue
- Often times the Sirius radio stations names do not populate in the grid box on the home screen, or even on the radio screen.
- UI seems to have lag in the range of half a second
I definitely hope developers from Ford/MFST are monitoring these forums and taking note of all the issues that seem to be on this latest release.
I agree with other posters that pulling a fuse every time it goes bonkers shouldn't be the answer. I guess I am willing to do a master reset if it is available. I am surprised that there is not a simple on/off button to restart it.
BBW