Youppi99

Same for and the guy at my Ford dealer told me that he is aware of a mike kit but it at $206.00 so I told them no that it's should be under warranty but the customer service told me that they do not have enough complaints about it so we are back at scare one! If someone has a fix or know something else please let us know because it is really bad! Best regards Youpp99

Hello Everyone, we are 5 in our company who have now Ford Edge 2011 and we all hav ethe same issue that when we are on th ehighway and talk with the bluetooth the peoples at the other end of the line keep having hard time understand us and hear like a windy sound!!! I went to my Ford dealer to complaint and they start tryng first by putting isolation around the mike who is now located in the headliner instead of in the rear view mirror like 2010. And they order and change it after but still have the problem. Now the Ford Tech support do not want to try installing a microphone kit that Ford have for other previous model to try at some other location in the vehicle to find the right spot ($206.00 value) I called customer support and the guy told me he go a call the day before for the same problem and that he will talk with supervisor and after 10 minutes on hold get back and told me that not enough vehicle have this problem to go further!!!! What a way to solve problems... Now everytime I see one Edge 2011 I ask the driver or onwer if they have the same and find out that almost everyone have the problem but no one called or use it daily. But since w eare sales rep and being on the road and highway all the time it is frustratiing!!!!!!. I search the topics and try without AC and the same problem the bluetooth catch the aerodyminc wind sound who go over the windshield.... PLease let me know if you have the same problem and if your dealer solve it or if you called customer support?????? Thanks so much

Hello, well we are 5 in our company who have now Ford Edge 2011 and the bluetooth microphone is really noisy at over 90km/h or 50m/h and I went to my dealer and they try first isolating around the mike and change it but still the problem stays!!! The peoples on the other end of the phone hear real windy because I keep saying to Ford peoples that since they change the location of the mike from the rearview mirror to direct on the headliner the mike catch more of the aerodymic of the SUV because it is closer to the roof but no one want to do anything... So please call customer support and tell them. Thye have a kit to try other location and fix this problem... We all need to support. Thanks