tomm1079

I hit my side view mirror on my garage door while backing out. That clear plastic part that lights up for turn signal got pushed out of place ( I have the blind spot mirror). Can i take off the black plastic piece and pop it back in? if so..how?

I called the 1800 number and they fixed it for me. Turns out the dealer did not give me access to use the buttons. Then right away it worked.

Just a heads up before anyone goes through what i did. If you go through the dealer make sure they have done one before. This has been a 2 week process for me.

Also a little more. The web portal does NOT have the options to the right. I saw them in the PDF for the web portal directions.

I tried in Firefox, IE and Chrome.

thanks for your help

i printed directions and gave it to them. They got me my pin and i was able to tie it to the account.

Now im having an issue with the IOS app . With my phone i launch it and it has the header for the car name but none of the options come up.

So i installed the app on my nexus 7 and it never starts. Does this work on wifi only devices? what can i do to test this? i dont see start options on the web portal..

ok thanks for the info. Ill mention this to them.

So i had the ford dealer install the ford remote access system.

I am at the point where i have to wait cause they dont know how to get the PIN number. I have the 20 digit SIM card ID but i dont have a PIN.

Anyway to get a pin without ford? they have NO clue

Does this integrate with the exisitng system?

I have a ford edge 2013 that has the ford remote start via the keyfob. I want to be sure this will work with that and i can still use the existing keyfob and when started via the app it will use the built in settings (runtime/Heated seats off or auto and that stuff).

Just want to be sure.